Fairfax Service Center

Overview

163 Reviews

5 star

90%

<1%

<1%

99% Would Recommend

Latest Review 12 days ago

Reviews

Brian J.

Dunn Loring, VA

MINI Cooper Hardtop

Verified

10/30/2017 Category: Service

Brian said this business did a decent job.

This review was collected via phone interview by Customer Research Inc.

Maryam S., Senior Service Advisor from Fairfax Service Center responded on 11/09/2017

WE contacted Mr. Jacknow and left a message for him . We like to find out what was the specific issue and will try to resolve it.

Maryam Sherbaf
Senior Service Advisor
703-560-1700

BRYCE T.

Mc Lean, VA

BMW X5

Verified

09/28/2017

convenience and efficiency

We got three emails from you in two minutes. That's excessive.
Our car smelled of cigarette smoke when we picked it up. PLEASE do not allow technicians to smoke in our car !!!

Recommended

Maryam S., Senior Service Advisor from Fairfax Service Center responded on 11/09/2017

Mr. Thompson, after reading your review I did call you and talk to you on teh phone. I just like to reply via email also by stating that we thank you for trusting our shop and giving us the pleasure of working on your vehicle.
WE appreciate your business.

Maryam Sherbaf
Senior Service Advisor
703-560-1700

Displaying all 2 Review

The following reviews are either pending verification, not currently recommended, or have been flagged for violation of our Review Policy.

Location

Address

2850 Prosperity Ave
Fairfax, VA 22031-4306

(703) 560-1700

Send a message

http://www.fairfaxservicecenter.com/

About Fairfax Service Center is a family-owned and operated service and repair center. We started 35 years ago servicing BMWs and Mercedes Benz, later adding Mini Cooper in 2008 and a year later added Ferrari.

We ARE the best independent service center for BMW, Mini Cooper & Mercedes Benz in the metropolitan DC area. We have clients from all over including Pennsylvania, New York, Florida & Georgia. We will provide you personalized, professional service every day at every visit. That’s how we’ve been able to build our business on repeat customers and referrals.

The owner of Fairfax Service Center, Reese Sherbaf, is on site everyday making sure you are happy. Every job is overseen by Reese. He is known to be one of the best specialty car doctors in the U.S. He will not rest until you are satisfied.