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Fairfax Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(541 Reviews)
93
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Fairfax Service Center is a family-owned and operated service and repair center. We started 35 years ago servicing BMWs and Mercedes Benz, later adding Mini Cooper in 2008 and a year later added Ferrari.

We ARE the best independent service center for BMW, Mini Cooper & Mercedes Benz in the metropolitan Fairfax Service Center is a family-owned and operated service and repair center. We started 35 years ago servicing BMWs and Mercedes Benz, later adding Mini Cooper in 2008 and a year later added Ferrari.

We ARE the best independent service center for BMW, Mini Cooper & Mercedes Benz in the metropolitan DC area. We have clients from all over including Pennsylvania, New York, Florida & Georgia. We will provide you personalized, professional service every day at every visit. That’s how we’ve been able to build our business on repeat customers and referrals.

The owner of Fairfax Service Center, Reese Sherbaf, is on site everyday making sure you are happy. Every job is overseen by Reese. He is known to be one of the best specialty car doctors in the U.S. He will not rest until you are satisfied. ...more

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(703) 560-1700
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2850 Prosperity Ave Fairfax, VA 22031-4306
Get Directions
Fairfax Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(541 Reviews)
Write a Review
Recent Reviews
MA
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MIKE A.
Fairfax, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2024
10
THEY HAVE MOVED
MR RESSE ( OWNER ) HAD RETIRED AND MR PAREZ ( MASTER TECHNICIAN ) HAD MOVED ACROSS AT THE SHELL GAS STATION . MERRIFIELD SHELL 703-573-2759
MA
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MIKE A.
Fairfax, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2024
10
THEY HAVE MOVED
MR RESSE ( OWNER ) HAD RETIRED AND MR PAREZ ( MASTER TECHNICIAN ) HAD MOVED ACROSS AT THE SHELL GAS STATION . MERRIFIELD SHELL 703-573-2759
FT
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Fran T.
Falls Church, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
10
So sad to see you go
I was devastated today to discover that Reese and Maryam have closed their business. I have been bringing my Mini Cooper here since 2009 and have always had excellent service. I wish I had known in time to say goodbye!
KA
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Kimberly A.
Haymarket, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
10
Thank you Reese and Maryam
I called today to bring my car in for service and found out they have closed their doors. I wish I knew they were closing so I could have told them how much I appreciated their service. They knew how to fix everything and always gave a fair price. They are lovely people!! I know it will be hard to find another service center as good as them. Thank you, Reese and Maryam.
MA
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MIKE A.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
7
WELL SERVED / HONEST
WAS A GREAT SHOP AND WELL MANAGED FOR OVER 40 YEARS , REES AND MARIAM GREAT FAMAILY . ALTHOUGH THEIR MASTER TECHNICIAN PAREZ WORKING ACROSS THE STREET AT SHELL GAS STATION. MERRIFIELD SHELL.
MA
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MIKE A.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
7
WELL SERVED / HONEST
WAS A GREAT SHOP AND WELL MANAGED FOR OVER 40 YEARS , REES AND MARIAM GREAT FAMAILY . ALTHOUGH THEIR MASTER TECHNICIAN PAREZ WORKING ACROSS THE STREET AT SHELL GAS STATION. MERRIFIELD SHELL.
PB
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Peter B.
Dunn Loring, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2023
10
Sad to see an exemplary repair shop close its doors
I stopped by today to make an appointment only to discover that BMW of Fairfax has apparently bought this business. No more Reese and Maryam’s fabulous service. So sad to see another top class mechanic close up. I shudder to think of having to go to the BMW Dealer and get very average service
DW
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DANIEL W.
Vienna, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customerVerified Customer
10
Quality service, great experience
This is my 3rd or 4th visit to Fairfax Service Center. I find their service to be top rate. Honest assessments of what is required to solve the issue at hand, and provides expert quality work. Customer service experience also excellent, including fast and responsive scheduling, Q&A, and check-out process. Entire experience a great one. Highly recommend.
DF
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DEBORAH F.
Arlington, VA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
10
Service You Can Trust
I have been a customer of the Fairfax Service Center since 2015. First with my BMW and now my Audi Q-7. I appreciate their honesty, integrity as well as the outstanding service I have received each and every time. I also appreciate the fact that the price you are quoted is the price you pay when you pick up your vehicle. They are friendly, personable, knowledgeable, and professional. As it stands, I only trust the Fairfax Service Center to service my cars.
DY
Darryl Y.
Vienna, VA
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
Category: Service
Darryl said he's dealt with this place for a long time and recommends them.
Recommended
NH
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NATHANIEL H.
Stone Mountain, GA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Oil leaks!
They say that leaks mean you know your BMW has oil in it. Reese has been fixing my oil leaks for eighteen years now. Some new gaskets, pulleys, and tensioners and we're good as new.
MB
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MARVA B.
Fairfax, VA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Exemplary Service
I trust the team here. They are professional, courteous, and thorough.
I always feel comfortable knowing that my car will be serviced with the utmost care and attention. Awesome!!
Verified Customer
Clifton, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2022
verified customerVerified Customer
10
Outstanding service.
Outstanding service.
Verified Customer
Fairfax, VA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2022
verified customerVerified Customer
10
Excellent
Good work. Good communication. On time. Highly recommended.
Verified Customer
Falls Church, VA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2022
verified customerVerified Customer
10
Awesome as always
We are a BMW family and always get top flight service here. 4 cars see regular service from this shop and we never have any doubts as to the integrity and and fairness of the quote.
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