Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

621 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


DP
Daniel P.
Forsyth, GA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
Great service
Very good service. Great service manager. Always friendly and accommodating.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/21/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a good evening .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WM
William M.
Baxley, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Excellent Service
The service staff took my car in immediately even though I arrived early. Service was quick and courteous.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/19/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great weekend. May God bless you and your family .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WH
William H.
Mansfield, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Excellent service
Excellent service
ROBERT L., Service Manager from Five Star Hyundai responded on 04/18/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great weekend. May God bless you and your family .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TM
Tricia M.
Bonaire, GA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Professional in every way
They were very professional and informative and friendly. I loved the fact that I received a text to remind me of my appointment and area was clean.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/17/2019

Thank you for your response.  We look forward to seeing you on your next service visit. Have a great weekend. May God bless you and your family

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TP
Toni P.
Cochran, GA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
service
Robert make that service department great
ROBERT L., Service Manager from Five Star Hyundai responded on 04/08/2019

Thank you for your response. We look forward to seeing you on your next service visit. Have a great Easter anf may God bless you and your family .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Kathleen, GA
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Great service!
Fantastic and quick service!
ROBERT L., Service Manager from Five Star Hyundai responded on 04/08/2019

Thank you for your response. We look forward to seeing you on your next service visit.  Have a great day .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

ES
Eulalia S.
Macon, GA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Always great service
I really appreciate the at Five Star Hyundai Macon.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/05/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KG
Kelvin G.
Macon, GA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Excellent service
Every visit is always smooth
ROBERT L., Service Manager from Five Star Hyundai responded on 04/05/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EC
Elton C.
Macon, GA
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Its was clean
Service was good
ROBERT L., Service Manager from Five Star Hyundai responded on 04/05/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MS
Mark S.
Macon, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
solid service and friendly knowledgeable people
i've had service on my 2017 santa fe sport 2.0 turbo ultimate a few times. the radio had to have a software fix just after purchase, and i recently had my 30,000 mile service. both times were good experiences. i rarely say anything positive about a car dealer's service department, but this place is solid and reliable. robert land is friendly and knowledgeable, has answers, and tells me the truth. can't ask for more.

their turnaround time is fair, and the estimates are spot on. if i have to go in for service i won't feel hesitant at all.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/04/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KM
Kathryn M.
Macon, GA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
great service
I'm really happy with Robert and his staff in the service department. They have taken excellent care of my Genesis throughout the three years I've been driving it. The car and the service are consistently impressive.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/04/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MM
Manasseh M.
Macon, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/04/2019 Category: Service
N/a
Charged me full price for everything and everything was not completed for my oil change and my tires were not rotated
ROBERT L., Service Manager from Five Star Hyundai responded on 04/04/2019

I am sorry you feel will failed you, all we performed on your vehicle was a sythetic oil change,  we did change the oil filter, but the cabin and engine air filter was not dirty enough to need replacing and we did not rotate the tires or charge you for that. Feel free to call me at 478-803-8887, We will be glad to rotate the tires for you free. We want to keep you as a customer, we will also wash and vacuum it for free as well.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Great Southern Welcome
I have always felt a touch of warm greetable from this shop from day one. I have never experienced any type of negative outlets from them. They are fast, diligent and worthy of my praise.
ROBERT L., Service Manager from Five Star Hyundai responded on 04/04/2019

Thank you for your response. We look forward to seeing you on your next service visit . Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LG
Lori G.
Macon, GA
2016 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/31/2019 Category: Service
Warranty
I feel if something is being repaired that was covered under warranty and I have endured a $204 fee to have my car towed 100 miles home from where it dumped me - that I should at least received some sort of reimbursement for that $204 fee I had to pay
ROBERT L., Service Manager from Five Star Hyundai responded on 04/03/2019

I am sorry the wrecker service charged you, you can call Hyundai customer service at 1-800-633-5151 and ask for reimbursement, I hope you were happy with Five Star Hyundai of Macon. Have a great day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
the service
good service
ROBERT L., Service Manager from Five Star Hyundai responded on 03/29/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MH
Melanie H.
Macon, GA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
The service department is awesome!
Macon Five Star Hyundai is the greatest!
ROBERT L., Service Manager from Five Star Hyundai responded on 03/22/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Sandersville, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Good Service
Five Star Hyundai has a courteous and knowledgable service staff. I live 60 miles from the dealership but I wouldn't consider letting anyone else service my Sonata. I am always very pleased with the service at Five Star.
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response . We look forward to seeing you on your next service visit . Have a great weekend .

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DK
Doug K.
Macon, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Great service department
I took my car in regards to a recall on the motor. Everything was handled with very little effort from me
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response .We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

RA
Robin A.
Macon, GA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
GREAT SERVICE TEAM
Robert Land and the whole service team have kept me safely on the road for over 240,000 miles. I’m looking forward to hitting that quarter million mark!
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response .We look forward to seeing you on your next service visit . Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Service department is all great taking care of my vehicle
Service department is all great taking care of my vehicle, and very friendly
ROBERT L., Service Manager from Five Star Hyundai responded on 03/21/2019

Thank you for your response .We look forward to seeing you on your next service visit .Have a great day

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net