Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

478 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MW
Michael W.
Macon, GA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Excellent servicel
Took my car in for work on the AC unit and to take care of recall items. Tech found that the compressor was bad. Since the vehicle was under warranty, the work and the part were both covered as was the recall. This was much better than the $1000 repair bill I was facing at the local repair shop where the service manager recommended that I call the dealership. The repairs were done in a timely manner and the service manager kept me up to date on the progress of the repair.
ROBERT L., Service Manager from Five Star Hyundai responded on 07/16/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AK
Alex K.
Macon, GA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Robert is Great
Top notch professional service from Robert.
ROBERT L., Service Manager from Five Star Hyundai responded on 07/07/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Fort Valley, GA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
service
great!
ROBERT L., Service Manager from Five Star Hyundai responded on 07/04/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe 4th of July. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KL
Kwan L.
Macon, GA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
som good som bad
service dep very nice
sakes person too good friendly
only finacial manager so bad that manager try cheat
ROBERT L., Service Manager from Five Star Hyundai responded on 06/29/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. Stay safe.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Lizella, GA
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2018 Category: Service
They actually want you to be a happy customer for the long run not for just the time being
They were very fast
ROBERT L., Service Manager from Five Star Hyundai responded on 06/27/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LF
Lenora F.
Macon, GA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Customer service
Robert makes it great!! He is the best!
ROBERT L., Service Manager from Five Star Hyundai responded on 06/27/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Amazing Service
Every time I need help, I am provided friendly professional service!
ROBERT L., Service Manager from Five Star Hyundai responded on 06/27/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

AK
Ahmed K.
Macon, GA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Awesome crew
I got a very wonderful experience in this place,
Thank you!
ROBERT L., Service Manager from Five Star Hyundai responded on 06/25/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

DA
Deborah A.
Byron, GA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
On time service!
Robert was great and explained everything to me. And the car wash was an extra bonus!
ROBERT L., Service Manager from Five Star Hyundai responded on 06/25/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LM
Lynda M.
Macon, GA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Great service
Everyone is professional and efficient. I appreciate attention to each detail.
ROBERT L., Service Manager from Five Star Hyundai responded on 06/24/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SF
Susan F.
Macon, GA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Personal service
I love the professional but personal service I receive. Robert is always kind, courteous and has definitely earned my business. He is a real asset to Five Star!
ROBERT L., Service Manager from Five Star Hyundai responded on 06/20/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great week. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SP
Sharon P.
Macon, GA
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great
Great
ROBERT L., Service Manager from Five Star Hyundai responded on 06/18/2018

Thank you for your response. We look forward to seeing you on your next service visit. Havea great week. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Gordon, GA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Finally
I used to hate going here for services. It would take up my whole day off just for an oil change. My last 2 oil changes went smoothly and at a good pace. I appreciate it now and how it’s runs. Good job guys 👍🏻
ROBERT L., Service Manager from Five Star Hyundai responded on 06/17/2018

Thank you for your response. We look forward to seeing you on your next service visit. Havea great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Very happy.
I’m very happy with the service I received. Robert is very personable and I have found him to be trustworthy.
ROBERT L., Service Manager from Five Star Hyundai responded on 06/13/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great evening. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

ES
Eulalia S.
Macon, GA
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018 Category: Service
Service is always excellent!
I am always pleased with the service I received.
ROBERT L., Service Manager from Five Star Hyundai responded on 06/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TW
Teneisha W.
Macon, GA
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Door replacement
Shop was super courteous and efficient!
ROBERT L., Service Manager from Five Star Hyundai responded on 06/06/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Gray, GA
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Service department
The gentleman running the service department is extremely professional and helpful.
ROBERT L., Service Manager from Five Star Hyundai responded on 06/06/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

MJ
Myrtice J.
Macon, GA
2007 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Great Service
I always take my 2007 Hyundai Vera Cruise to this dealership to be served. Robert is very friendly and takes good care of my SUV and me when I come for service. The prices are reasonable too.
ROBERT L., Service Manager from Five Star Hyundai responded on 06/05/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
None
None
ROBERT L., Service Manager from Five Star Hyundai responded on 06/01/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KM
Kenneth M.
Macon, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Integrity and Trust
The service department is always friendly and goes out of there way to make the customer happy. They have earned my trust over and over again. They even dropped me off at work (only a mile down the road) and picked me up when the car was ready.
ROBERT L., Service Manager from Five Star Hyundai responded on 05/31/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net