Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

510 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


RH
Richard H.
Forsyth, GA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Friendly efficient staff
ROBERT L., Service Manager from Five Star Hyundai responded on 09/20/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

CA
Connie A.
Macon, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Nice people
Everyone is very helpful and knowledgeable.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/19/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

LM
Louis M.
Decatur, GA
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Service decent. Issue lies elsewhere
Service is decent.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/19/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Eatonton, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Review of 9/8 service
The employees are very nice and helpful. The service did not take long at all.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/17/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Dublin, GA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Very eager to please
The service department employee is so polite and helpful.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/15/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

EM
Edward M.
Macon, GA
2013 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service Dept
Courteous personnel and great service.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/13/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Byron, GA
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Much better
My service was much better than the last visit!
ROBERT L., Service Manager from Five Star Hyundai responded on 09/11/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TS
Trena S.
Locust Grove, GA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
great service
great service
ROBERT L., Service Manager from Five Star Hyundai responded on 09/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SH
Stephanie H.
Warner Robins, GA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Great Service
Service is always great. I will not hesitate to bring my car back here. Robert is always very friendly.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KH
Kenneth H.
Kathleen, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
first service experience
Great, knowledgeable and fast service.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/07/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BM
Brian M.
Macon, GA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Five Star Service
10 out of 10. Robert will make you feel welcomed and concerned for your the needs. Always a pleasure to enter his shop!
ROBERT L., Service Manager from Five Star Hyundai responded on 09/07/2018

Thank you for your response. We look forward to seeing you on your next service visit.  Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TB
Tracy B.
Macon, GA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Safety recall was quick
Super quick and super friendly.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/06/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

SP
Sharon P.
Macon, GA
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Location
Very good location
ROBERT L., Service Manager from Five Star Hyundai responded on 09/02/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe Labor day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Macon, GA
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Great customer service
They always provide great, professional customer service.
ROBERT L., Service Manager from Five Star Hyundai responded on 09/02/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe Labor day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

KM
Kenneth M.
Macon, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Quality
I love my car and the dealership (Service Department ) does everything it can to keep me happy.
ROBERT L., Service Manager from Five Star Hyundai responded on 08/30/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WM
Wayne M.
Macon, GA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Good service
My visit to the Hyundai repair dealership was very pleasant I found the service advisor to be very respectful highly motivated and very proficient in his jod.I felt very good to have brought my car to that dealership.
ROBERT L., Service Manager from Five Star Hyundai responded on 08/29/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

BW
Brenda W.
Dry Branch, GA
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018 Category: Service
Customer Care makes this place great.
I was very satisfied with the prompt, professional and informative service that I received.
ROBERT L., Service Manager from Five Star Hyundai responded on 08/26/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

WS
Wanda S.
Macon, GA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Excellent service
The over all service was great
ROBERT L., Service Manager from Five Star Hyundai responded on 08/23/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

Verified Customer
Mcdonough, GA
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Great Service
Robert was very good at explaining my service options.
ROBERT L., Service Manager from Five Star Hyundai responded on 08/23/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net

TS
Talisha S.
Macon, GA
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Awesome Customer Service
Robert and Nate were awesome as usual! I was even taken to a shopping area while my oil was being changed. I asked them to check the clicking noise my car had been making since I purchased it, and they found the small problem and immediately fixed it. Thanks Five Star!
ROBERT L., Service Manager from Five Star Hyundai responded on 08/23/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net