ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Met all expectations and exceeded them"
Great service Dept and manager
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:13 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/17/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great day.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Robert C. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, friendly, and easy"
Good service and enjoy Robert and crew.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 03:21 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/14/2018

Thank you for your response. We look forward to seeing you on your next service visit. Have a great weekend. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Darcelle C. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy "
Very professional. Quoted the exact price and didn't add extra.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/10/2018 04:26 PM
Robert L., Service Manager at Five Star Hyundai responded on 01/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
The service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/10/2018 02:46 PM
Robert L., Service Manager at Five Star Hyundai responded on 01/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I took my vehicle for service at Volume Hyundai in Milledgeville, Ga first. I would like to do a survey for for this location as I received terrible service.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 11:52 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/10/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Richard W. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Last minute warranty!"
On the way back to Florida over the holidays, a problem developed and we stopped in Macon at Five Star Hyundai to have the problem evaluated. A primary reason for stopping was the fact our extended warranty mileage would have passed prior to reaching our home in Florida. Robert Land , service manager checked us in and coordinated to have our repair work done as soon as the parts came in. He kept us informed and has set up our repair for this week as we once again pass through Macon enroute to Atlanta. Professional and friendly service works well every time.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/07/2018 07:01 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/07/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Ronald W. on 01/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The People"
The people you have in place, is what makes it worth the drive to have my Santa Fe serviced there. Everyone I have dealt with has been very nice and extremely customer service oriented. Jason Stewart always makes sure we are taken care of quickly.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/07/2018 05:38 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/07/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Verified Customer on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service"
The representative at the office is always awesome! Very nice, respectful, helpful, and remember me as customer.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 01/05/2018 06:38 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/05/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Melanie H. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department is awesome!"
Thanks for all you do!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 01/05/2018 04:36 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/05/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Bryan D. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great salesman "
Chris Brown
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 01/03/2018 02:21 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Cynthia R. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall "
Professional and courteous service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/20/2017
Service Type: Repair
Review Created: 01/02/2018 09:47 PM
Robert L., Service Manager at Five Star Hyundai responded on 01/03/2018

Thank you for your response. We look forward to seeing you on your next service visit. Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Verified Customer on 01/01/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Need improvement"
Address customers concern
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 01/01/2018 08:46 AM
Robert L., Service Manager at Five Star Hyundai responded on 01/02/2018

Thank you for your response. If you have any questions about your service visit, feel free to call me at 478-803-8887. We strive to giving everyone Five Star service. Happy New Year.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Verified Customer on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent and efficient service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/31/2017 07:41 PM
Robert L., Service Manager at Five Star Hyundai responded on 12/31/2017

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe and Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Verified Customer on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"👍"
They always do a very excellent job
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/31/2017 07:07 AM
Robert L., Service Manager at Five Star Hyundai responded on 12/31/2017

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe and Happy New Year. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Verified Customer on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Love it
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/23/2017
Service Type: Maintenance
Review Created: 12/28/2017 04:01 PM
Robert L., Service Manager at Five Star Hyundai responded on 12/28/2017

Thank you for your response. We look forward to seeing you on your next service visit Have a Happy New Year's. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Edward M. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Courtesy and competence of service manager. Fast and efficient service on automobile.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 12/18/2017
Service Type: Repair
Review Created: 12/28/2017 10:32 AM
Robert L., Service Manager at Five Star Hyundai responded on 12/28/2017

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe New year

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Tara M. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Would Recomment"
Robert in the service department is very pleasant to deal with and makes every service process seamless!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/28/2017 10:31 AM
Robert L., Service Manager at Five Star Hyundai responded on 12/28/2017

Thank you for your response. We look forward to seeing you on your next service visit. Have a safe New year

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Roderick H. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything "
100%👍
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/23/2017 04:08 PM
Robert L., Service Manager at Five Star Hyundai responded on 12/23/2017

Thank you for your response. We look forward to seeing you on your next service visit. Merry Christmas to you and your family. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Larry S. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service, the people and location "
The Hyundai service department is great
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/14/2017
Service Type: Maintenance
Review Created: 12/23/2017 04:00 PM
Robert L., Service Manager at Five Star Hyundai responded on 12/23/2017

Thank you for your response. We look forward to seeing you on your next service visit. Merry Christmas to you and your family. 

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
Wayne C. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tell Robert thanks very much"
Awesome..

Enough said.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/20/2017 10:27 AM
Robert L., Service Manager at Five Star Hyundai responded on 12/20/2017

Thank you for your response. We look forward to seeing you on your next service visit. Have a very Merry Christmas.

Robert Land
Service Manager
Five Star Hyundai of Macon
478-803-8887
478-757-6557 Fax
rland@fivestaronline.net
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