Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(105 Reviews)

94% Would Recommend
Latest Review 18 days ago

Reviews


AA
AKIMA A.
Chicago, IL
Kia Sorento
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/09/2020
Great customer service
Great customer service. Even though the problem was the fan wouldn’t turn off causing the battery to die. Had to get the vehicle towed the next day and the problem was discovered. Will use you guys again. Wish we could have got to the bottom of it the first time

JH
Javonie H.
Griffith, IN
Dodge Avenger
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2019 Category: Service
Javonie said the business was unable to resolve his vehicle's issues and he was charged for something that the vehicle didn't need. The business diagnosed the vehicle further and is now charging him for another service to fix the vehicle.

SB
Santia B.
Gary, IN
Chevrolet Malibu
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/23/2019 Category: Service
Santia said she had to take the vehicle back once and is scheduling another visit to have the vehicle realigned. She stated that the business would not be her first recommendation.
TA
The Team a. from Glen Park Autoworks responded on 04/25/2019

Thank you Santia for your business and we appreciate your response after your first visit for repairs on your vehicle. We value customer service and we strive to fix it right the first time. When customers as yourself, lets us know that we didn't get it all right and you are still willing to give us another chance to correct it and because of your 12 months/12000 miles warranty on your wheel alignment, I will have my whole team schedule for up to date training and the alignment machine inspected for calibration and updating anything that it is needed so that this wont happen again for you and any other customers after you, thank you for being a value Glen Park Autoworks customer.