Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

466 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.833335/5Overall Rating 4.833335/5Overall Rating 4.833335/5Overall Rating 4.833335/5rating 4.833335
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


HH
Harry H.
Mansfield, OH
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Service
The service that was done was done was excellent and in half the time that was scheduled for the job. Great job Graham!

Verified Customer
Mansfield, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Good Service
Will Return
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/14/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

KA
Kathleen A.
Perrysville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Quality care
Graham Auto Mall continues to provide quality service with politeness and openness to questions.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/14/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

BS
Beth S.
Mansfield, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great service
Service Department is always quick and accommodating.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/11/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

BL
Barbara L.
Ashland, OH
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Barbara lemasters
Service oriented. Always had my comfort first and foremost during my wait. Very, very happy with choosing Graham to buy my veloster.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/11/2019

thank you very much for your recent visit we look forward to yournext service 

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great Service.
Was able to work with me on getting my car service immediately based on my time.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/10/2019

thank you very much for your recent visit we look forward to your next service visit

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

MK
Mark K.
New London, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Convenient
All around pleasant experience. Nice waiting area. Friendly customer service. Competitive prices.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/09/2019

thank you very much for your recent visit we look forward to your next visit

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Graham Ford Service Department
It is very easy to schedule an appointment. They take care of everything and let you know what was done to the vehicle.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/09/2019

THANK YOU VERY MUCH FOR YOUR RECENT VISIT WE LOOK FORWARD TO YOUR NEXT SERVICE

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Loudonville, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Great service
Very thorough
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/07/2019

thank you very much for your recent visit we look forward to your next service

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

SB
Susan B.
Ashland, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Excellent service!!
They were right on time with appointment and I was out the door in no time at all. Excellent service!!!!!!!
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/07/2019

thank you very much for your recent visit we look forward to your next service

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

SC
Sharon C.
Mansfield, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Excellent
Attention to detail.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/07/2019

thank you very much foryour recent visit we look forward to your next service

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

GB
Garrett B.
Mansfield, OH
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Good service
Fast and friendly
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/02/2019

thank you very much for your recent visit with us 
we look forward to your next service visit

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

CI
Chris I.
Howard, OH
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Customer Focused
Treated as though I was their only customer. Great lounge experience.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/02/2019

thank you for your recent service visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JW
Joshua W.
Bellville, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Graham Hyundai
Great service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 01/02/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Galion, OH
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
TV, Lounge, Fast Sevice, Complimentary carwash
They resolved the issue quickly and professionally.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/27/2018 Category: Service
TV, Lounge
They have a nice TV area and snacks.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 12/28/2018

thank you for your recent visit 
please cont tact me at your convenience

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Convenient
Convenient location and quick appointment scheduling.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 12/28/2018

thank you very much for your recent visit 
we look forward to your next visit

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

JT
John T.
Loudonville, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
Did a recall and it was handled very well.
Needed updates on the system and all was completed satisfactorily.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 12/24/2018

thank you for your recent visit we look forward to your next service

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
service at graham hyundai
concerns were quickly resolved

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/23/2018 Category: Service
Hyundai oil change
needs improvement
TOM T., SERVICE MANAGER from Graham Hyundai responded on 12/24/2018

thank you for your recent visit i look forward to your next visit

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

DM
Donna M.
Big Prairie, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
service & waiting accomedations
comfortable & service people very polite
TOM T., SERVICE MANAGER from Graham Hyundai responded on 12/24/2018

thank you very much for your recent visit 
we look forward to your next service

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

KT
Kim T.
Mansfield, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2018 Category: Service
Recall
Replaced recall item and even found another under warranty. Well done.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 12/19/2018

thank you very much for your recent visit please call us at your convenience for follow up

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com