ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 3 days ago
Melodie W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Purchasing car"
Enjoyed doing business with the gentleman who sold me my car.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:26 PM
Dennis B. at Graham Hyundai responded on 10/20/2017

Thank you for choosing Graham Hyundai for your service.

Debaltzo T. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"DEPENDABLE SERVICE EVERY TIME"
COMPLETE, FAST & EFFICIENT SERVICE
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:45 AM
Dennis B. at Graham Hyundai responded on 10/19/2017

Thank you for the positive comments, We appreciate your business.

Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
Preformed work requested .... no issues
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 01:29 PM
Dennis B. at Graham Hyundai responded on 10/19/2017

Thank you for choosing Graham Hyundai for your service, We appreciate your business.

Marlene B. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the dealer is close and I can make an appointment on line. The fellows at the service desk were polite "
I really like my 2017 alot and am glad I bought it. I feel that it is safe and comfortable to drive.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:18 PM
Dennis B. at Graham Hyundai responded on 10/18/2017

We apologize for moving your seat during your last service visit, some of our technicians are  tall. The Hyundai Maintenance Menu states scheduled maintenance is recommended every 6 months or 7500 miles, whichever occurs first. We appreciate your business.

Myron B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service was great no problems"
same as above thanks
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/17/2017 06:57 AM
Dennis B. at Graham Hyundai responded on 10/17/2017

Thank you for choosing Graham Automall for your automotive services. We appreciate your business.

Cheryl B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kept the appointment and completed on time so I could get to work. "
Everyone was very nice and they took us to I Hop so we could eat while service was done.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:47 AM
Dennis B. at Graham Hyundai responded on 10/19/2017

Thank you for the positive comments, Weappreciate your business.

Donald O. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service and a friendly staff. Finished my car in a timely manner. Very impressed. Thank you Graham's
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:07 AM
Dennis B. at Graham Hyundai responded on 10/17/2017

Thank you for choosing Graham Hyundai for your Automotive Service, We appreciate your business.

Justin R. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hospitality "
Enjoyable atmosphere, kind hospitality, large waiting area, and good service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:49 AM
0834763ac178be69d00c877f043c950d?s=28
Sue Y. at Graham Hyundai responded on 10/13/2017

Thank you so very much for your feedback!

Sue Yeager
CR Manager
419.529.1265

Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 08:55 PM
Gary C. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff comfortable waiting room"
••••
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/07/2017 06:29 AM
Joyce A. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Friendly Service"
I took my Hyundai in to Graham for recall service and was told it would take up to two hours. The service was completed in a little over and hour with an oil change and a carwash!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/06/2017 10:32 AM
Lisa W. on 10/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Just take responsibiliy for what you do or don't do"
on previous page
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 10/05/2017 02:21 PM
0834763ac178be69d00c877f043c950d?s=28
Sue Y. at Graham Hyundai responded on 10/13/2017

Good Afternoon Lisa,

Thank you for taking the time to write your review. We appreciate your business and detailed feedback. I am so sorry that someone dropped the ball and did not follow your instructions. Please accept our sincerest apology.

Again, we appreciate your feedback as it will assist us in becoming better at serving our customers. 

Best regards,

Sue Yeager
Graham Hyundai 
419-529-1218


 

Robert B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service."
This was my first time at Graham Hyundai for service.I will return for more service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 12:22 PM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 10/05/2017

THANK YOU FOR YOUR BUSINESS! WE ARE HAPPY TO HEAR YOU ARE COMING BACK!!!!

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
Verified Customer on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Closest"
Good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 10/03/2017 04:40 PM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 10/04/2017

THANKS!!

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
Carolyn Z. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
good service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/01/2017 05:57 PM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 10/02/2017

WE LIKE TO HEAR YOU ENJOYED YOUR SERVICE!

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
Aileen S. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
The work was done in a timely manner.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 10/01/2017 05:05 AM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 10/02/2017

WE ARE WORKING VERY HARD TO IMPROVE! THANKS FOR THE VOTE OF CONFIDENCE.

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
James S. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service at a fair price in a timely manner."
Yes.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/28/2017 02:22 PM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 09/28/2017

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
Troy N. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Skilled technicians & Professional front desk"
Know how and friendliness
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/23/2017 06:17 AM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 09/25/2017

THANK YOU FOR THE GOOD WORDS, WE WORK VERY HARD FOR OUR CUSTOMERS!

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"None"
Great people and timely service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/22/2017 04:54 AM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 09/22/2017

THANKS FOR THE VOTE OF CONFIDENCE!

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service."
Ethan did amazing.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:17 AM
Fc6a4dfc77f2806875ce94d7c8898c84?s=28
Charles W H., SERVICE MANAGER at Graham Hyundai responded on 09/22/2017

THANKS! ETHAN DOSE A GREAT JOB FOR US!!

THANK YOU
CHUCK HESSEL
SERVICE MANAGER
chessel@grahamautomall.com
Displaying Review 1 - 20 of 276 in total