Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

546 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.7500019/5Overall Rating 4.7500019/5Overall Rating 4.7500019/5Overall Rating 4.7500019/5rating 4.7500019
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


BT
Barbara T.
Willard, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Service review on mileage check up --great!
So easy to set up an appointment, pleasant people to deal with, comfortable area to wait, quick service, absolutely no complaints.

Verified Customer
Crestline, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
good experience
every was great.

MB
Marlene B.
Mansfield, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
I can schedule a service on-line without waiting for someone to answer the phone.
I drive approximately 4,000 miles per year. I appreciate that they do not badger me to get services that my limited driving do not require.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/13/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

RD
Robert D.
Bucyrus, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
on time and routine lof and tire rotation
on time and routine lof and tire rotation
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/12/2019

thank you for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service rating
Friendly people. Helped with service options.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/10/2019

thank you for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

DS
David S.
Galion, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2019 Category: Service
7500 mile service
Service to the vehicle was excellent, time was not.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/10/2019

thank you for your recent visit we look forward to your next serevice appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

DB
Denise B.
Bucyrus, OH
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Excellent customer service
Fast, clean excellent service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/10/2019

thank you very much for your recent veisit we look forward to your next service appoinmet

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

DC
David C.
Mansfield, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
My experience with Hyundai
Convenience and timely service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/06/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Thanks
Great service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/05/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

CH
Cecile H.
Bellville, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019 Category: Service
Clean waiting area, and fast reliable service
I trust Graham. They have always provided reliable servicing and they let me know about possible future repairs like worn tites, etc.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/03/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

EF
Elaine F.
Willard, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Update
Computer update was done in far less time than quoted. Super.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/03/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Columbus, OH
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Good service
I have taken my 08 Santa Fe several times for repairs here. They have always been very communicative about what's going on, and have done good work. I have no reservations recommending them for your car repair.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/28/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

KB
Kyle B.
Mansfield, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Outstanding Service
I took my Santa Fe in for a recall and was informed that there was another recall which Graham took care of while I went out for breakfast. The Service person gave me an estimated time and I was called 5 minutes before that time to inform me my vehicle was done. Graham Hyundai Service personnel are professional, friendly and awesome to work with which is one of the reasons I purchased my Santa Fe from them.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/28/2019

thank you for your recent visit we look forward to your next service appoinment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

DW
Dale W.
Mansfield, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Nice place
Friendly people and fast service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/28/2019

thankyou for your recent visit we look forward to your next servicew appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

ND
Nancy D.
Ashland, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
nancy delong
good service
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/23/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

RD
Robert D.
Bucyrus, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
on time
warranty service work was done on time
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/23/2019

thank you very much for your recent visit we look forward toyour next servicew appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Butler, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Service review
Service was good and done in good time.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/23/2019

thank you very much for your recent visit we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

SP
Stephen P.
Mansfield, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Car Service
N/A
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/22/2019

thank you very much for your recent viist we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Galion, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
prompt, efficient service
While my car was being serviced, I was given access to TV, magazines, coffee, and snacks in a comfortable lounge. When finished it was returned with a wash job.
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/21/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com

Verified Customer
Mansfield, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Oil change
Professional, friendly and good snacks!
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/21/2019

thank you very much for your recent visit with us we look forward to your next service appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com