Graham Hyundai

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419-529-1800
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(671 Reviews)
5 star
78%
4 star
13%
3 star
5%
2 star
1%
1 star
1%

ReScore Reviews™ (17)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews

FS
Frank S.
Mansfield, OH
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020 Category: Service
Great service.
Very simple; I was treated politely; my car was serviced well, the charge was reasonable. What else can a person expect?
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 07/09/2020

thank you very much for the great comment customer satisfaction is very important to us at Graham Hyundai 
We thank you for your recent visit we look forward to your next appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
Verified Customer
Mansfield, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Friendly
Fast service and helpful
TOM T., SERVICE MANAGER from Graham Hyundai responded on 07/02/2020

thank you for your recent and thank you for the kind comment customer satisfaction is very important to us

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
BK
Brent K.
Galion, OH
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Easy to schedule
Quick service, everyone pleasant.
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 07/01/2020

thank you very much for your recent visit we look forward to your next maintenance appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
TS
Teal S.
Ashland, OH
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020 Category: Service
:)
Always kind and answers all of my questions.
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/22/2020

thank you very much for your recent visit with us we greatly appreciate your business 

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
TN
Troy N.
Fredericktown, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020 Category: Service
The people
Got in quick, got it fixed, and a wash to go!
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/17/2020

customer satisfaction is very important to us we thank you very much foryour recent visit

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
RS
Ralph S.
Ashland, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2020 Category: Service
Good service
They took my car in right on time. Provided the service in short time. Very friendly and professional. Had a nice area to wait with social distancing utilized.
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/15/2020

thank you very much for the great comments customer satisfaction is very important to us we look forward to your next maintenaance appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
Verified Customer
Bucyrus, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2020 Category: Service
great
EVERY THING WAS GOOD
Recommended
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/15/2020

thank you very much for your recent visit we hope everything went well for you we look forward to yourr next maintenance appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
BC
Beverly C.
Galion, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020 Category: Service
Thoughtfull considerate caring people.
I,have been,very satisfied in every way during this time. With Hyundai Motor .It has all,been a good experience for me. Thanks very much to all who made me feel very comfortable and cared for and important.
Beverly Cross
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 06/01/2020

thank you very much for your recent visit with us and thank you very much for the kind words we try very hard to see that our customers receive a 5 star sevice customer satisfaction is very important 

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
CW
Charles W.
Galion, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/21/2020 Category: Service
Good
Good
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/22/2020

thank you for your recent visit we look forward to your next maintenance appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
Verified Customer
Ashland, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020 Category: Service
Great
The service excellence and personal
Recommended
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/22/2020

thank you very much for the great comments we look forward to your next visit 

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
Verified Customer
Shelby, OH
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020 Category: Service
Great employees
Just a good much of people!
Recommended
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/20/2020

thank you very much for the great comments and thank you for your recent visit

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
CK
Collien K.
Vermilion, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2020 Category: Service
Very efficient
Always pleasant and very informative
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/19/2020

thank you very much for your recent visit we look forward to your next maintenance appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
DC
Danny C.
Shelby, OH
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020 Category: Service
Quick Service
Have always taken care of our SUV in a timely manner. Good communication from our service advisor .
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/14/2020

thank you very much for your recent visit also thank you for the great comments in the survey we look forward to your next maintenance appointment

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
KA
Kathleen A.
Perrysville, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Service
Excellent Service
Graham Auto Mall should be recommended for their prompt and excellent service with polite, helpful employees. They should be further complimented for taking great care during this difficult time. Thank you!
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/04/2020

thank you very much for the kind words it truly means alot to us we thank you for your business

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com
LT
Linda T.
Mansfield, OH
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Service
Fast service
Like the way they made safe for me at my visit! Fast service! Everyone was freindly to me!
Recommended
TT
TOM T., SERVICE MANAGER from Graham Hyundai responded on 05/04/2020

thank you very much for your recent visit we greatly appreciate your business

thomas testa
service manager
419-529-1800
ttesta@grahamautomall.com