Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

575 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
90% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


JP
Jesse P.
Greenville, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Service
Friendly and prompt service

RE
Rebecca E.
Greenville, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Good service & easy wait time w/appointment
Appreciated the safety recall/checkup. Good service and brief wait time offered.
Thanks very much!

BH
Barbara H.
Greenville, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
The service department was friendly. They immediately found the problem and addressed it.
Very friendly atmosphere. No hassle service. Clean and orderly waiting room and overall cleanliness.

JM
Joe M.
Pottsboro, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service
The service I get when I'm there is very good. No reason to go anywhere else. I live in Forney, and don't mind going to Greenville Hyundai.

JM
Joe M.
Pottsboro, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Service
Service was in a timely manner and everyone was very kind and thoughtful.

PM
Patsy M.
Saltillo, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Just like Hyundai.
Friendly staff. Convenient location. Didn't have to wait long.

HH
Horace H.
Commerce, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/07/2019 Category: Service
It is not due to the don't care attitude
I am very disappointed in their service and lack of service.
Tracey E., Loylaty & Quality Control Manager from Greenville Hyundai responded on 03/08/2019

I spoke with the customer and they outlined their concerns to me again. We take customer feed back on our services seriously and customer safety in their vehicles is the highest priority for us. The Service Director and General Manager have been appraised of the situation and the customers concern. 

Tracey Fentum
Loyalty & Quality Control Manager
786-302-7650

TH
Theresa H.
Wills Point, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
OIL change
dropped car off, NO appt. Got oil change, quick service!

SM
Shirley M.
Sulphur Springs, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Courteous, efficient
So far I have been very pleased with my dealings with this dealership; much more than the prior Greenville group.

ER
Eric R.
Yantis, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Always great service
I’ve always been treated well and my issues addressed

NE
Norman E.
Quinlan, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
OK
OK I am still waiting for my replacement oil filter cover which I was told was ordered. 214-319-0626

CW
Carol W.
Greenville, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Excellent Customer Service
Garrett made sure I had a car to drive while mine was in their shop. He was was very polite and good my car taken care of. Great people at this dealership.

LR
Larry R.
Greenville, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Professional, friendly staff.
Everyone we dealt with was very friendly and handled us in a professional and timely manner.

JW
Jamie W.
Caddo Mills, TX
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Great experience
I love the way they always take care of right the first time.

Verified Customer
Greenville, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2019 Category: Service
Funny noises
My car is under warranty all of a sudden making a funny noise when I kill it. They say it's normal...bi don't kno how when it wasn't doing it when I got it.. Feels like they didn't want to look into it. 😠😠

Verified Customer
Atlanta, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
The people
Whether you’re buying a car or just having your car serviced, you are treated like a VIP.

PD
Perla D.
Rowlett, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Excellent
Excellent staff

Verified Customer
Caddo Mills, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Great as always
Good service

SG
Shannon G.
Dallas, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Fast and Friendly service
Job well done. Better than any other dealer I know of in N Texas.

WJ
Wilmagene J.
Commerce, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Service Advisor Garrett and the Service Department
My experience with the Service Department is great! My Service Advisor Garrett was very nice and friendly. It was a pleasure to have my vehicle needs and concerns handled by him. Garrett and the department's customer service was excellent and my vehicle is running great! Thank You