Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

457 Reviews

98% Would Recommend
Latest Review 22 days ago

Reviews


CC
Carlos C.
North Carolina
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Carlos said he had a good experience at this business. The owner was a good guy.
This review was collected via phone interview by Customer Research Inc.

US
Urs S.
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019
Great Repair Facility!
My BMW X5 was towed in on Thursday before Memorial Day. First thing Friday morning it was diagnosed the starter was the issue. By Friday evening a new starter was installed and I was back on the road. They also recommended a couple other service items that needed atrention. HI Tech Automotive is much better than any BMW dealer ship I have been dealing with. I highly recommend Hi Tech Automotive! Very professional and courtious people!

BP
BRANTLEY P.
Charlotte, NC
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/22/2019
Very Dishonest
I dropped my vehicle off because it had a check engine light come on. Turn on to be my transmission was slipping. He ran a diagnostic check for $99 on my vehicle. He said it did not look very good the transmission had a lot of issues. He had a bright idea to take down the pan. He found metal shrapnel in the pan. By then he already charged me $426. Well he should charge it was $99 or a fractions that stick down the pants. I'm not very happy you took advantage of me. Very just honest customer service
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/24/2019

Mr, we have been as transparent with you as we can be. We discussed that your transmission has metal debris in the pan indicating that the assembly will require replacement. In addition, we talked about how the fluid was found to be burnt and a solenoid was malfunctioning. You requested a temporary solution to get you by for a couple days and we were very honest about the risks you would be absorbing in proceeding with simply cleaning out the pan and changing the filter.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

JL
JOSE L.
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Good hands , good work
Thanks a lot guys , the best feeling comes when i know that you guys took care of my vehicle and that make me feels safe , i know that after that i can hit the road at any time thanks
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/24/2019

Thank you for the time to review.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

ZT
ZDRAVKO T.
Charlotte, NC
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Always happy with the service
I’ve been a client for more than 7 years and I firmly recommend this place, not only for the great service but for the honesty and for always trying to save me some money. I’ve been to other places to change breaks for example, and they always try to convince me to change rotors, calipers and bunch of other stuff when I know that half of these stuff are recently changed. I’ve never had this experience with Hi-Tech. They always tell me what exactly has to be changed, and they always find the best price on the market.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/24/2019

Thank you for being a vauled customer. Thanks for the great review.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

DG
Diane Helen G.
Waxhaw, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Brake pads
This is a very friendly business. I feel very comfortable taking my car there.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/24/2019

Our goal is to provide service second to none.  Our service department is happy when the customer leaves happy.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

PB
Pedro B.
North Carolina
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Pedro said the service at this business was good. He also said he highly recommends them.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/24/2019

Awesome review, and thank you for the recognition

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

PB
Phaneendra B.
Charlotte, NC
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Phaneendra said the employees explained everything and were done on time.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/24/2019

Fantastic. We very much appreciate your feedback

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

DP
DONALD P.
Charlotte, NC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Quality of service
I have been taking my vehicles to Hi Tech for over 12 yrs and every time they fit me in their schedule and are more than fair on price. Kamal and team are top notch.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/13/2019

Thank you for your business and Thanks for sharing your experience.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

MP
Michael P.
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Excellent
These guys took the time to answer all my questions, and I felt treated well and fairly.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/13/2019

Thanks for sharing your experience.  

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

VN
VLADIMIR N.
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Thank you
Great service.
Thanks a lot
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 05/02/2019

Fantastic. We very much appreciate your feedback.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

MC
MAtTHEW C.
Charlotte, NC
Honda S2000
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2019
Good, honest, friendly shop
It's not much to look at, but it's a reliable family owned shop, and has always treated me fairly and honestly. Shop rates are good, and the owner always takes time to explain the issues.

Only down side is the basic waiting area. No free coffee, but there is wifi.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/30/2019

Thank you for your time to review us.  We do appreciate it.  

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

BL
Bev L.
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Peace of mind!
There is nothing better than going to a shop you have never been to and chatting about the symptoms of your vehicle and realizing not only can they see what’s going on but know all the whys as well and how to fix it! I read the reviews before coming and let me they lived up to all the expectations and then some! No need look any further!
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/30/2019

Thank you for these wonderful words.  When our customer are satisfied we have done our work.  Awesome review. 

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

RE
RICHARD E.
Charlotte, NC
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Great job
They diagnosed the problem quickly. An animal had chewed through several wires under the hood. Though they could have sold me a very expensive new wiring harness, they soldered new wires into place for considerably less expense. The car now runs great.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/30/2019

Thank You,  Fantastic. We very much appreciate your feedback.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

RA
Randy A.
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
People
I am waiting on price for issue with bushing and bearing etc
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/22/2019

Hey Randy

We have to look at the bushing when you come  back to do the valve cover gasket on thursday. See you then.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

CC
Charles C.
Lancaster, SC
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
fast, professional service,
I have used this repair facility several times over the last couple of months.
If you want peace of mind this is the place to go.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/22/2019

Thank you for your time and great review. 

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

CB
Christan B.
Charlotte, NC
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Christian said that he has been dealing with the place for a couple of years and he's great.
This review was collected via phone interview by Customer Research Inc.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/22/2019

We do appreciate your business and happy that you are satisfied.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

RC
ROBERT C.
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Ac service
Good service at an affordable price, prompt and done right
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/16/2019

Thank you for your time to review us.  We do appreciate it.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

BF
BRIAN F.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
GreatPlace
These guys are great. This place always takes care of my automotive needs every single time I go there.
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/13/2019

Thank you, for sharing your experience with us.  Thank you for being a vauled customer over the years.

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

ED
Elsie/Erica D.
Charlotte, NC
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Very professional
I only go here for my three trucks. I have been coming for over 13 years. They are professional and really cares about you and your vehicle. Way to go hi tech !
Kamal & Emil K. from Hi Tech Automotive Pineville responded on 04/12/2019

Fantastic. We very much appreciate your feedback. Thank you

Thank you,
Your Service Team
704-889-5289
The finest compliment I can ever receive is a referral from my friends and customers.

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