Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1559 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.8620717/5Overall Rating 3.8620717/5Overall Rating 3.8620717/5rating 3.8620717rating 3.8620717
Original
Overall Rating 2.1034455/5Overall Rating 2.1034455/5rating 2.1034455rating 2.1034455rating 2.1034455
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CH
Corey H.
Loves Park, IL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
The staff is awsome !!!!!!!
Absolutely love the staff and techs they take good care of you.
Bret B., Service Manager from Hyundai On Perryville responded on 03/01/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

KV
Karen V.
Rockford, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Friendly and efficient
The Hyundai on Perryville is always friendly, efficient, and knowledgeable. I trust their expertise and appreciate their respect of my time.
Bret B., Service Manager from Hyundai On Perryville responded on 02/28/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Ashton, IL
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Great Service
Great Dealership been with them since 2005. Always have done right by our family and autos
Bret B., Service Manager from Hyundai On Perryville responded on 02/28/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2019 Category: Service
Service Recall and oil change
OK
Bret B., Service Manager from Hyundai On Perryville responded on 02/27/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Durand, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Warranty service
Friendly staff, prompt service. Problem solved.
Bret B., Service Manager from Hyundai On Perryville responded on 02/27/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019 Category: Service
Happy with service
Very pleasant employees.
Bret B., Service Manager from Hyundai On Perryville responded on 02/25/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

PC
Patricia C.
Rockford, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Hyundai on Perryville
Very friendly and timely service was provided
Bret B., Service Manager from Hyundai On Perryville responded on 02/25/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Good timely oil change
Oil change and tire rotation did not take too long.
Bret B., Service Manager from Hyundai On Perryville responded on 02/25/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

WS
William S.
Cherry Valley, IL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Timely service
Was able to get in on the same day I called.
Bret B., Service Manager from Hyundai On Perryville responded on 02/22/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JL
Jerome L.
Rockford, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
New Headlight
All they did was re[lace a burned out headlight
Bret B., Service Manager from Hyundai On Perryville responded on 02/20/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

BT
Barbara T.
Roscoe, IL
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019 Category: Service
Very Satisfied
Very Happy with the results!
Bret B., Service Manager from Hyundai On Perryville responded on 02/19/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JR
Jerry R.
Cherry Valley, IL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Service is outstanding
Great service
Bret B., Service Manager from Hyundai On Perryville responded on 02/18/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

KH
Katlyn H.
Cherry Valley, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Maintainance
I bought a car back in Oct. 2018, due to how much driving I do. I put about 5,000 miles a month on my car. Service department moves at a good pace. And when they say something should take a certain time they are good at the estimation.
Bret B., Service Manager from Hyundai On Perryville responded on 02/15/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Oil change and tire rotation
Fast and easy!
Bret B., Service Manager from Hyundai On Perryville responded on 02/15/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

AO
Assunta O.
Davis, IL
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
cleanliness and service
Arrived on time, taken right away and was done within the hour.
Bret B., Service Manager from Hyundai On Perryville responded on 02/14/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

GG
Gary G.
Poplar Grove, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Good place to do business!
The associates from sales, to parts to service have always been wonderful to work with. There's value in working with a dealership that's easy to work with.
Bret B., Service Manager from Hyundai On Perryville responded on 02/13/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Loves Park, IL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great knowledgeable work
Place is great, staff is great and organized, but prices are usually too high for repairs or maintenance at a dealership. If prices were lower I would go there all the time.
Bret B., Service Manager from Hyundai On Perryville responded on 02/11/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

SL
Settimo L.
Machesney Park, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2019 Category: Service
Make you feel unwanted
Same staff there that give you the bad looks as i had to complain before ,now when i go in they just go away or not even knowledge you
Bret B., Service Manager from Hyundai On Perryville responded on 02/08/2019

Good afternoon,
    Sorry you feel this way about your visit , your information is incorrect i physically watched the technician replace your switch. i am not sure about what you mean with all the after market covers on your steering wheel. 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

WG
Warren G.
Winnebago, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Good Job
Replaced a windshield wiper arm after it was vandalized. A little pricey but excellent quality and good installation by a mechanic who knows my car.
Bret B., Service Manager from Hyundai On Perryville responded on 02/08/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Service
Got in quickly and was out with service done quickly.
Bret B., Service Manager from Hyundai On Perryville responded on 02/06/2019

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com