Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,791 Reviews)

ReScore Reviews™ (48)

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


KS
Kenneth S.
Beloit, WI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017 Category: Service
QUICK SERVICE IN AND OUT NOT MUCH WAITING AROUND AT ALL
EXCELLENT JOB
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/04/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

Verified Customer
Rockford, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/04/2017 Category: Service
Good costumer service
..
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/04/2017

Thank you for taking the time to complete our survey. I apologize for the parts delay.

Thank you,


Mike Armato
Service Manager
815-229-0089

Verified Customer
Winnebago, IL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017 Category: Service
:)
:)
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/03/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

RW
RICHARD W.
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2017 Category: Service
Very good customer service.
Very professional.
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/03/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

JK
John K.
Kirkland, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017 Category: Service
Maintenance
Knowledgeable, professional staff and pleasant facilities.
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 04/03/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

Verified Customer
Rockford, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017 Category: Service
Great serivce, friendly service staff.
Hyundai on Perriville continues to have a great service staff. Friendly & helpful,
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/31/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

BH
Brian H.
Rockford, IL
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017 Category: Service
The entire place is customer centered!
From the minute you park, the service center is just wonderful. Even on the inside, everyone takes a moment to say hello and ask if there is anything they can do for you. There is no other Hyundai dealership that I will ever go to again. Perryville Hyundai is the best!
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/31/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

JF
Justin F.
Bridge City, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017 Category: Service
Excellent
Quick and professional. I'll be back!
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/30/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

Verified Customer
Rockford, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017 Category: Service
Excellent
Friendly, clean, thorough.
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/30/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

Verified Customer
Belvidere, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017 Category: Service
Oil change
Done quicklyer than expected and washed my car
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/29/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

DQ
Donna Q.
Loves Park, IL
2016 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017 Category: Service
Service
Roberta in service is a great asset to your company.
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/28/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

Verified Customer
Rockford, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2017 Category: Service
Average dealership (lack of customer service)
Dealerships in general should work on their customer service.
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/27/2017

I had spoken with you this morning and I do apologize that we keep having this reoccurring issue. But we will keep attempting to resolve this issue for you. Thank you for your patience, electrical issues can sometimes be time consuming.


Mike Armato
Service Manager
815-229-0089

JP
Janet P.
Kingston, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017 Category: Service
Friendly and professional
Staff is professional and friendly. Car is always clean and work completed in a timely fashion.
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/27/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

KB
Ken B.
Rockford, IL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2017 Category: Service
Always the best !
Great service in a timely manner ....
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/27/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089

DG
DIONNA G.
Loves Park, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2017 Category: Service
Regular oil change
Another great visit
Mike A., SERVICE MANAGER from Hyundai On Perryville responded on 03/27/2017

Thank you for taking the time to complete our survey. We look forward to servicing your vehicle again in the future.

Thank you,
Hyundai on Perryville
Service Department


Mike Armato
Service Manager
815-229-0089