Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1554 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.8214286/5Overall Rating 3.8214286/5Overall Rating 3.8214286/5rating 3.8214286rating 3.8214286
Original
Overall Rating 2.1111067/5Overall Rating 2.1111067/5rating 2.1111067rating 2.1111067rating 2.1111067
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MR
Mary R.
Nora, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
My Hyundai
Great car, great service
Bret B., Service Manager from Hyundai On Perryville responded on 12/18/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

WG
Warren G.
Winnebago, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Hyundai is on Perryville keeps me rolling.
When, I had a problem with a tire, they got me in and had a tire to match my other three. They took care of the issue and got me on my way.
Bret B., Service Manager from Hyundai On Perryville responded on 12/18/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

VK
Victor K.
Rockford, IL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Quick turnaround.
In and out within 40 minutes with oil change and tire rotation
Bret B., Service Manager from Hyundai On Perryville responded on 12/17/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JM
Joseph M.
Freeport, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Great people
Good service,good people
Bret B., Service Manager from Hyundai On Perryville responded on 12/17/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JM
Jeff M.
Stillman Valley, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Very Friendly staff
Very friendly staff
Bret B., Service Manager from Hyundai On Perryville responded on 12/17/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

AP
Alonzo P.
Rockford, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Customer service
Excellent service and roberta is awesome
Bret B., Service Manager from Hyundai On Perryville responded on 12/14/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JU
Juan U.
Chicago, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/13/2018 Category: Service
Acceptable
As I mentioned earlier
Bret B., Service Manager from Hyundai On Perryville responded on 12/13/2018

Thank you for your feedback from your recent visit here with us at Hyundai on Perryville . We do offer a car wash when the temperature is above freezing , because the door and seals and other open function could freeze . We do this in precaution because we have had issues in the past . As our car wash wasn't designed by the previous facility owners to operate in below freezing temperatures . i apolgise that we were unabel to vacumn and wash the windows on your vehicle . Have a great day and Merry Chrsitmas . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

DS
David S.
Oregon, IL
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
30K preventative maintenance is pricey
Work all done in less than 3hrs
Bret B., Service Manager from Hyundai On Perryville responded on 12/13/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JH
John H.
Roscoe, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Recalls on Hyundai
I would never buy a Hyundai again. To many recalls and the car isn’t very solid.
Bret B., Service Manager from Hyundai On Perryville responded on 12/11/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Tyy
Tyty
Bret B., Service Manager from Hyundai On Perryville responded on 12/10/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

KG
Kale G.
Poplar Grove, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Excellent service
We always receive excellent service at Hyundai on Perryville
Bret B., Service Manager from Hyundai On Perryville responded on 12/10/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

LW
Lisa W.
Winnebago, IL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
Very helpful
They are always very courteous and explain what needs to be serviced.
Bret B., Service Manager from Hyundai On Perryville responded on 12/10/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

VV
Viridiana V.
Rockford, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Costumer service
Helpful explaining what was wrong with my car and the best options to fix it.
Bret B., Service Manager from Hyundai On Perryville responded on 12/10/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

MW
Mary W.
Roscoe, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
convenient. competent mechanics and pleasant folks.
have always taken my Hyundai here for all work. Trust them completely and find them enjoyable to work with...
Bret B., Service Manager from Hyundai On Perryville responded on 12/10/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

JK
John K.
Kirkland, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Professional, efficient, thorough.
Service I requested was completed promptly, service advisor was pleasant and knowledgeable and I did not feel pressured to have additional work done, which I really appreciated.
Bret B., Service Manager from Hyundai On Perryville responded on 12/07/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

DW
Debbra W.
Byron, IL
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Service
Great service!
Bret B., Service Manager from Hyundai On Perryville responded on 12/07/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

DV
Donald V.
Belvidere, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
My experience at Hyundai at Perryville
Everyone is very friendly and knowledgeable.
Bret B., Service Manager from Hyundai On Perryville responded on 12/06/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Winnebago, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great Service
Timely and professional.
Bret B., Service Manager from Hyundai On Perryville responded on 12/05/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

KH
Kristine H.
Rockford, IL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Friendly
Staff was very nice and attentive. I called several times and lady who answered was a pleasure every time and professional and made me feel important and not that I was bugging her with my random questions.
Bret B., Service Manager from Hyundai On Perryville responded on 12/04/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Verified Customer
Rockford, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Good Service and Pretty Quick
Have always enjoyed working with Hyundai for car purchases and service. The staff is very friendly!
Bret B., Service Manager from Hyundai On Perryville responded on 12/04/2018

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com