Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

473 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


LL
LEIA L.
Jacksonville, FL
Lexus GX 470
Verified Customer
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07/22/2015
Excellent
Absolutely Love this place....

WS
WAYNE S.
Jacksonville, FL
Honda Fit
Verified Customer
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07/17/2015
THE OWNER AND HIS KNOWLEDGE
HAVE YOU FOUND THE PARTS FOR THE MUSTANG

RM
RICHARD and MELODY M.
Jacksonville, FL
Lexus LS 460L
Verified Customer
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07/15/2015
David cares about his customers.
Outstanding work with attention to detail.

KG
KENNY G.
Jacksonville, FL
Subaru Impreza
Verified Customer
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07/12/2015
Good help on a bad deal
I traded a motorcycle for a Subi and took it to JAS for inspection and they did a thorough inspection (for free). It was free because as it turns out I got a horrible rust bucket, they were great about explaining every little problem and giving sound advice.

DL
DAVID L.
Atlantic Beach, FL
Toyota Sienna
Verified Customer
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07/07/2015
Honest, reliable "old school" mechanic
Wow! David, your team is great...GREAT JOB! My old Toyota van runs like new--you saved it from the scrapyard! The "transmission guys" wanted to sell me a new transmission! You diagnosed my problem, and, no new transmission needed!
I will recommend you to ALL of my friends. Message to anyone reading this: it is not easy to find an honest and reliable mechanic these days---if that is what you want, go see David at JAS...He was recommended by a friend who swears that they will pay for his relocation costs if they ever have to move (their family has been loyal to his shop for many many years)... I am now a loyal customer too--won't think of going anywhere else...owner-operator who cares about you (now that is "old school")

AQ
ANGELA and PATRICK Q.
Jacksonville, FL
Toyota RAV4
Verified Customer
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07/04/2015
Trustworthy Repair shop
Japanese Auto Specialists always do repairs in a timely fashion and as quoted. The repairs are done right the first time and they offer a warranty.

BR
BOB and HELEN R.
Jacksonville, FL
Honda Fit
Verified Customer
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07/02/2015
Oil change
Great service

LM
Ladena M.
Jacksonville, FL
Nissan Quest
Verified Customer
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06/25/2015 Category: Service
Spoke with Chris. He said he thinks Ladena was very pleased with this facility.
This review was collected via phone interview by Customer Research Inc.

LE
LAURETTA E.
Jacksonville, FL
Lexus ES 350
Verified Customer
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06/18/2015
The owner & staff
Excellent

CR
CORA R.
Jacksonville, FL
Subaru Legacy
Verified Customer
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06/16/2015
Overall Rating
Overall, in every category, this is the best auto service I've ever used and recommend it to all of my friends.

MT
MARY T.
Jacksonville, FL
Infiniti G20
Verified Customer
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06/15/2015
Excellent customer service
I like the attention given to diagnosing the repair problems and the diligence in making sure that repairs are done correctly.

AK
ALAN K.
Jacksonville, FL
Honda Odyssey
Verified Customer
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06/13/2015
Best in Town
Jacksonville's lucky to have Japanese Auto Specialists. If you have a Japanese car you should really try them out.

FS
FREDRICK and SHELLA S.
Honda Pilot
Verified Customer
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06/10/2015
Great service
The staff are friendly and courteous. The work is always superb. I definitely recommend this repair shop if you own a Japanese vehicle.

VH
VICTORIA H.
Neptune Beach, FL
Infiniti G37
Verified Customer
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06/10/2015
Ultimate auto experience
The ultimate in care, timeliness, and customer satisfaction;)

SQ
SUSAN Q.
Jacksonville, FL
Lexus RX 330
Verified Customer
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06/05/2015
Always reliable and gets the job done!
JAS has been my go to shop for at least the past 3 years. Honest, reliable, and decent service charges. I've brought both of my vehicles in for service and repairs. I trust Mr. Genchur and his team as they've kept me safe while on the road from traveling so frequently. Recommendations & repairs have always been accurate & competitive with dealerships and other service shops.

CT
CORDIGON T.
Jacksonville, FL
Mitsubishi Galant
Verified Customer
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06/05/2015
Impeccable Customer Service
Time taken to explain probable issues with my vehicle and how to address them was well received.

LG
LENORA G.
Jacksonville, FL
Nissan Altima
Verified Customer
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06/03/2015
Really take care of your car.
Very professional

BL
BAILEY L.
Toyota Corolla
Verified Customer
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06/01/2015
Fast and thorough service. Problem immediately fixed
I'll definitely be back to have my car serviced here again. The service was very fast and thorough and my car has been running perfectly since it was fixed at Japanese Auto Specialists.

EJ
Eddie J.
Jacksonville, FL
Toyota Camry
Verified Customer
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05/28/2015 Category: Service
Eddie said he was impressed with the owner because he knew what he was doing.
This review was collected via phone interview by Customer Research Inc.

PO
PATRICA O.
Jacksonville, FL
Mazda MPV
Verified Customer
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05/26/2015
trustworthy
They know my car and what it needs.