They scheduled an appointment and were ready to analyze the root cause of the issue. After finding the issue, they said they had to drop the gas tank to replace the hose......looks like they went thru the back seat.....they found the correct replacement hose and let me know both the estimate and root cause was the Ethanol eating the rubber, I am a decent mechanic and never thought about all the cars on the road up to 2005 were designed before the Corn-Ethanol was invented and the rubbers and seals are being eaten by to Corn-Ethanol........only was to slow it down is but the expensive Ethanol free fuel....cheaper than these repairs fore sure.
This shop listens and cares about the customers.......i will go back thee for sure

David provide a clear explanation of my Prius problem and two alternatives to consider to repair. Being 12 years old with 160,000+ miles, we are choosing to sell rather than fix, but I can readily disclose to potential buyer the problem and cost to fix. His recommendation to care for ANY car with ABS braking system (all of them) will be helpful going forward.

Great mechanics. Owner was thorough is explaining maintenance needed and why. Love their numbering system so you know what needs to be done now vs later. They don’t spot fix. They ensure they find the root of the problem through a legit diagnosis process and then act accordingly. All around a good experience and I will be a repeat customer

Took our fit in for an oil change and found out car needed new brake shoes. The job was done in a thoroughly professional manner.

IF YOU WANT YOUR CAR IN GREAT SHAPE... TAKE IT HERE
- THEY TELL WHATS WRONG
-THEY GIVE YOU AN ESTIMATE
-THE NUMBER THE ITEM (REPAIR) ON HOW SEVERE THE ISSUE IS TO GET REPAIRE
AFTER ALL THIS ....THEY FIX YOUR CAR AND GUARANTEE THE REPAIRS...

Awesome quality, customer service and work at a fair price.

problem as diagnosed was that the intake plenum gasket was not sealing properly and the torque applied was uneven. Have only had the car back a day but problem seems to be corrected.

Doing business with Japanese Auto Specialists owner David Genchur has been a stress free experience. He has earned my trust and confidence and I highly recommend this very capable service facility.

It was a quick review

Good service as always! I keep coming back!

David and his team has shown great customer care by spending good of time to determine the cause of AC malfunction. They put on lots of time in diagnosing the issue to make sure they find the right cause by showing commitment. I feel very confident and comfort in dropping my vehical. You never get to hear the sales pitch as you get when you go to the dealers

Very professional and knowledgeable

Was I charged for, and did I pay for work that was not complete ?
" transaxle supports " ?

Pat said he was satisfied with his overall experience at this business.

Very thorough during repair process. Price could be better but well worth it so far.

Was very happy with service. He broke down all the things that needed to be done and in what order. My only complaint would be that I asked them to check out the moon roof, which has rusted and give me an estimate on that job. They forgot to do that.

Moving all of my cars to here from dealers. Still a little pricy but you get excellent service and quality parts

Service was great as usual. David described the issue very well. I will continue to take my car there.