ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 13 days ago
Demetrius R. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Demetrius said he would recommend this business for service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/30/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
ANNIE H. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
There were certainly continuous challenges with my service issue, but Kane's did a great job and kept me informed with what was going on. What should have been a somewhat simple service became a REAL challenge because of the design of the air conditioner system in my Enclave.
Vehicle: Buick Enclave
Service Date: 11/09/2017
Review Created: 12/04/2017 10:01 AM
Rob S. on 11/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Rob said this business sometimes gets backed up. However, everything else is good.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 11/17/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Ali K. on 11/18/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Ali said the person at the front desk was more interested in purchasing his vehicle than fixing it. The cost to fix it would have been $2000, but he wanted to buy it for $500. Ali was very disappointed because the person was not honest. They charged him $100 for the diagnostic, when other facilities would have done the same diagnostic for $60. He would not recommend this business for service.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/14/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
Stephen M. on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Stephen said the business gave him a discount, but they couldn't pinpoint the exact problem.
Vehicle: Ford Edge
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Ryan L. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said he has been to the business three times. The staff welcomed him. They were really friendly and informative. The staff provided good service at a reasonable price.
Vehicle: Kia Soul
Category: Service
Service Date: 10/30/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Marion B. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marion said this business provides good service at a reasonable price.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Jill B. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jill said she has been visiting this business for a long time and they are great.
Vehicle: INFINITI JX35
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Tera B. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tera said these guys are honest and they do exceptional work.
Vehicle: Toyota Highlander
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Thalon M. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thalon said the staff was very quick. They were open about the price, and they explained the service. They scheduled a future appointment for him.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Larry D. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said the staff members have always done good work and he trust them.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
Candice B. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Candice said this is the only business she will use for service. The staff are very honest and they always provide really good service.
Vehicle: Kia Soul
Category: Service
Service Date: 09/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Ofilia N. on 10/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ofilia said this business was good.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Elena P. on 10/26/2017
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Elena said the facility is very good.
Vehicle: Suzuki Kizashi
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Maryjane P. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Maryjane said this business was reasonable and efficient.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Tim B. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the price was reasonable and they were honest.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/18/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Vickey B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest"
I can always depend on Terry Kane to tell me what really needs to be done and what doesn't. Repairs are done in a very timely manner and done correctly!
Vehicle: Toyota Camry
Service Date: 09/18/2017
Review Created: 09/18/2017 08:58 PM
Jeff B. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the business was good. They did a good job, and they provided great service.
Vehicle: Nissan Frontier
Category: Service
Service Date: 08/08/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
C.G. S. on 08/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
C.G. said he purchased a new battery. He could be mistaken but it did not look like they scraped off the purchase date. They did not take time to clean off the terminals. These were small issues and he would recommend the facility to others.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/31/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Dana K. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dana said she got right in and the battery was replaced quickly. Her vehicle is operating fine.
Vehicle: Lexus GS 430
Category: Service
Service Date: 08/21/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 569 in total