Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

306 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


MG
Madeleine G.
Tacoma, WA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2016 Category: Service
Madeleine said this business was very professional in the service they provided.
This review was collected via phone interview by Customer Research Inc.

IL
Isakai L.
Tacoma, WA
Plymouth Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Isakai said this business helped him out and answered all his questions.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

We appreciate your business Isakai. Thank you for choosing Lakewood Transmission. 

Jim & Karen


LM
Les M.
Puyallup, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Spoke with Carol. She said she would absolutely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

Thank you for choosing Lakewood Transmission Carol.
We appreciate your business. We are glad to hear you would recommend us.

Jim & Karen


KJ
Kurtis J.
Lakewood, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016
Ball joint replacement
They did great work and did not do anything that didn't need to be done.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

We appreciate your business Kurtis. Thank you for choosing Lakewood Transmission.


Jim & Karen


KP
Karen P.
Steilacoom, WA
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Karen said this business kept her updated and they had great customer service skills.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

Thank you Karen for choosing Lakewood Transmission.
We appreciate your business.

Jim & Karen


MM
Michael M.
Puyallup, WA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2016 Category: Service
Michael said the customer service provided by the business was excellent and very personal.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

Thank you Michael. We appreciate your business.

Jim & Karen


LA
Leonila A.
Lakewood, WA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2016 Category: Service
Leonila said this business was very helpful.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

We are happy we were able to help you out. Thank you Leonila for choosing Lakewood Transmission.
We appreciate your business.

Jim & Karen


LC
Lauro Molina C.
Spanaway, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Service
Lauro said the business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

Thank you Lauro for choosing Lakewood Transmission.
We appreciate your business.

Jim & Karen


SH
Steve H.
Lakewood, WA
RAM Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016
No Hassle Professionals.
I was able to make a next day appointment at a time that was convenient to me. They did a full 4x4 service on my Dodge Ram 1500. The work was done on time and the charges very fair. I would recommend this shop to anyone looking for a quality shop and does a variety of different work other than transmissions.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

Thank you Steve. We are glad we were able to help you out. We appreciate you choosing Lakewood Transmission.

Jim & Karen


CB
Charles B.
Tacoma, WA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2016 Category: Service
Charles said the service at this facility is excellent. He recommends this business all of the time. Overall he has had great experiences with this business.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

Thank you for recommending Lakewood Transmission Charles. We appreciate your business.

Jim & Karen


DN
Dale N.
Lakewood, WA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2016 Category: Service
Dale said this business did a really good job explaining what they were going to do for his vehicle. The service was completed in a timely manner and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/20/2016

Thank you for choosing Lakewood Transmission Dale. We appreciate your business.

Jim & Karen


RA
Rick A.
Lakewood, WA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2015 Category: Service
Rick said the business is good and they took care of everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 12/31/2015

Thank you Rick for choosing Lakewood Transmission. We appreciate your business 
Hope you have a fabulous New Year.

Jim & Karen


SC
Steve C.
Tacoma, WA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2015 Category: Service
Steve said the business is the best because his vehicle runs pretty well.
This review was collected via phone interview by Customer Research Inc.

QW
Quincy W.
Lakewood, WA
Chevrolet S10 Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Quincy said the service provided by this business was done on time and he has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/03/2016

Thank you Quincy. Our Family at Lakewood Transmission appreciates your business. We are here for all your vehicle needs.
Jim & Karen


PH
Paulie H.
Gig Harbor, WA
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Paulie said the employees at this business stayed open late for him to be able to go to the bank and come back to pay them for their service on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/03/2016

Thank you Paulie. You gave us the opportunity to show you the service our team can provide. We are happy to have the privelege to help you out.
Jim & Karen


RB
Rod B.
Lacey, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015 Category: Service
Rod said Donald who works at this business was really helpful.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 12/17/2015

Thank you Rod for coming in. We are happy that Don was able to help.  Hope you have a Mery Christmas and a Happy New Year.


NM
Nakia M.
Lakewood, WA
Buick Skylark
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015 Category: Service
Nakia said this business was really good at their job.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/03/2016

Nakia, Thank you for thinking of us for your vehicle needs. We appreciate your business.
Jim & Karen


DF
David F.
Puyallup, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015 Category: Service
David said he went to this business from a recommendation and received good information. Everything was answered honestly and the repairs were done on time with no complications. He would like to thank them very much.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 01/03/2016

Thank you David for choosing Lakewood Transmission. We appreciate your business.
Jim & Karen


KS
Karl S.
Shelton, WA
Chrysler Town
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Karl said the employee was on point in servicing his vehicle. The staff was friendly, knowledgeable, and took care of his battery issue.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 12/17/2015

Hi Karl. Thank you for stopping by. Glad wde were able to help you out.


PI
Pedro I.
Dupont, WA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2015 Category: Service
Pedro said the staff at this business is very up front and they do a good job at communicating everything that goes on.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 12/17/2015

Thank you Pedro. It was our pleasure to help you out.


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