Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

353 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


CN
Corey N.
Lakewood, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016 Category: Service
Corey said the business provided great customer service and got his vehicle in for service pretty quickly. They were willing to answer his questions and showed him exactly what they were talking about on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Mark M.
Puyallup, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Mark said the business took awhile for them to do it.
This review was collected via phone interview by Customer Research Inc.

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Dean L.
Tacoma, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Spoke with Dean's wife. She said the employees treated her very well, explained everything and let her know the price before the service.
This review was collected via phone interview by Customer Research Inc.

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Dan O.
Tacoma, WA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
Dan said this business performed the job in a nice short period of time.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Olympia, WA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016 Category: Service
Michael said they had a great price, got the work done and it was reasonable. His vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

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Angel G.
Tacoma, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Spoke with Kathy. She said it happened very quickly and she had to breastfeed her baby. They did not even bat an eye, they were very professional. She mentioned the service advisor who worked on her vehicle let her know that the last facility she went to put the cap on wrong and she thought that was nice.
This review was collected via phone interview by Customer Research Inc.

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Robin S.
Puyallup, WA
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Robin said she is a longtime friend of an employee at this business named Jim. When she called to have her son's vehicle fixed, they came out, picked the vehicle up, and brought it back. They provided great service.
This review was collected via phone interview by Customer Research Inc.

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Ed B.
Tacoma, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016 Category: Service
Ed said he went to the business across the street from this business and the employees there were rude. He stated he went to this business and the employees were helpful and provided great service. Dan and Kristy, employees at this business were great people.
This review was collected via phone interview by Customer Research Inc.

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Anthony R.
Spanaway, WA
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2016 Category: Service
Anthony said he received good service from this business. They knew exactly what the problem was. Although he didn't quite get a call back as early as he expected, he gives them a thumbs up overall.
This review was collected via phone interview by Customer Research Inc.

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James C.
Tacoma, WA
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2016 Category: Service
James said this business does good work and he will continue to have his vehicle serviced there.
This review was collected via phone interview by Customer Research Inc.

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Larry T.
Chehalis, WA
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Larry said the business has great communication and he is very pleased with the service performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jim M. from Lakewood Transmission Inc. responded on 05/21/2016

Larry, thank you for the opportunity to help you with servicing your vehicle.  Our goal to make it easy and affordable for all our customers.  Please feel free to contact us and refer your family and friends with confidence. 

Kind Regards 
Jim & Karen Margeson 


RS
Rex S.
Lakewood, WA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016 Category: Service
Rex said the business made his vehicle run better and he would highly recommend it.
This review was collected via phone interview by Customer Research Inc.

JH
Justin H.
Tacoma, WA
Chevrolet Impala
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2016 Category: Service
Justin said the services from this business was good, but once he turned down the recommendation to have his transmission torn open the mechanic seemed like he was kind of upset. He told him that his vehicle is ready but the problem may not be fixed. However, he mention that his vehicle is driving just fine.
This review was collected via phone interview by Customer Research Inc.

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Wes K.
University Place, WA
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
Wes said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

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Paul S.
Tacoma, WA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2016 Category: Service
Paul said when his vehicle was returned to him, oil was still leaking even though he informed the business of the leak, prior to the service. They did not replace the gasket and he does not understand how they did not fix the issue, since he spent $2000 on the repair. However, he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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William B.
Lakewood, WA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2016 Category: Service
William said the business worked on his vehicle for an hour and found nothing so they did not charge him. He insisted he pay some amount for the time and they charged him for half the hour. There was another part he found that he needed and they told him they would charge him another half an hour for labor. He spent money he did not have to spend.
This review was collected via phone interview by Customer Research Inc.

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Bob R.
Lakewood, WA
Saturn LW300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Bob said service was really good. The employees said he eventually would need a new transmission and quoted him a price of $3,000 for services. He said he could do it for $1,000 himself.
This review was collected via phone interview by Customer Research Inc.

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Lisa F.
Tacoma, WA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Lisa said the business honored her requests and she would definitely recommend it.
This review was collected via phone interview by Customer Research Inc.

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Adrian L.
Tacoma, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2016 Category: Service
Adrian said the service provided by this business was fast. They were not the cheapest but they did a good job. The staff was kind.
This review was collected via phone interview by Customer Research Inc.

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Glen E.
Graham, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2016 Category: Service
Glen said the business was very helpful and they got everything done on his vehicle in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 281 - 300 of 353 in total