Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

306 Reviews

96% Would Recommend
Latest Review 8 days ago

Reviews


ZK
Zach K.
Tacoma, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Zach said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
WA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Josh said the service was outstanding.
This review was collected via phone interview by Customer Research Inc.

CR
Cody R.
Washington
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Cody said his transmission is running much smoother now.
This review was collected via phone interview by Customer Research Inc.

GE
Gigi E.
Lakewood, WA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Courteous and informative
I appreciate their honesty n willingness to help where they could. Would definitely recommend to friends n family.

KH
Kaleb H.
Washington
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Kaleb said the staff did a really good job on his vehicle. The service was fast and easy. His vehicle works very well now.
This review was collected via phone interview by Customer Research Inc.

KM
Kainoa M.
Lakewood, WA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Kainoa said this business was a great place to go to.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Orting, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Dave said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

ZP
Zaal P.
Yelm, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Zaal said the employee working the front desk was very nice. Mike was honest and up front about the problems plaguing his engine. The mechanics were thorough and refused to release his vehicle until the next day, so the engine could cool completely.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Washington
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
David said the service was done in a timely manner and the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

CW
Chelsea W.
Washington
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Chelsea said the staff worked with her really well.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Auburn, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Eric said he was very happy with the business. The staff were up-front and honest with him.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Lakewood, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
James said the mechanic always takes a personable approach which he really appreciates. He also goes over the monetary benefit of the job and goes way over and beyond.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Maple Valley, WA
Audi S5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2018 Category: Service
Scott said the business was better than other places he has been. There was an issue, however, during the service where he asked for both upper and lower arms to be done but only the upper ones were repaired. He thought he had settled on a price and repair request that the staff agreed with but because of miscommunication the repairs cost him an additional $700.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Lakewood, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Dennis said the staff was really nice, and it helped him out.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Yelm, WA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
James said this business does good work.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Seattle, WA
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Carol said she likes the service, but the employees forgot to put the oil change stamp for her next oil change in her windshield, other than that the service was good.
This review was collected via phone interview by Customer Research Inc.

GR
Guy R.
Lakewood, WA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Guy said the staff were friendly, courteous and very efficient.
This review was collected via phone interview by Customer Research Inc.

MN
Marvin N.
Tacoma, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Recommend Lakewwod Transmissin
BC they are honest and backed their work 100%
These folks did my front brakes; and I returned (several months later) with a question about the dust on one wheel. To my surprise, they immediately put my F150 on the rack, replaced the brake assy. with new parts, and pads, and I was on my way (fixed!) in 2 hours. All for no charge -- and my truck was placed ahead of others lined up for maintenance. This kind of respect for the customer's vehicle and needs is far ahead of the " ____" I've experienced from the dealership that sold me the vehicle.

DM
Dan M.
Lakewood, WA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Dan said this business did a good job and it was not expensive. His vehicle sounds good.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Tacoma, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Reliable, straightforward and honest.
I've been coming here for years, many vehicles, they have always done a great job and I am very satisfied.

Displaying Review 21 - 40 of 306 in total