Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

321 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


EM
ELEANOR M.
Tacoma, WA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2017
TRANSMISSION
I AM NOT HAPPY WITH THE SERVICE THEY CHANGE ME $700.00 FOR TAKE MY TRANSMISSION OUT. WOULD NOT PUT IT BACK TOGETHER PUT EVERYTHING IN THE BACK OF THE TRUCK WOULD NOT WORK WITH ME.THE TOW COMPANY YOW IT HOME AND IT ROLL DOWN THE HILL RAN OVER MY ANITA BROKE HER TOE HIT MY MR JOHN FENCE BROKE A WATER LINE HAVE TO PAY ANOTHER TOW TO REMOVE IT OUT OF MR JOHN YARD GOT TO PAY FOR THESE DAMAGE.I FEEL THEY SHOULD PUT IT BACK TOGETHER FOR THE MONEY I PAID.PEOPLES SAY NEED TO GO TALK TO A LAWYER NOT HAPP

EC
Ed C.
WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Ed said the staff were really good and very friendly. Kirsty was nice and the owners were very nice. They treated him like family.
This review was collected via phone interview by Customer Research Inc.

EM
Ely M.
Lakewood, WA
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Ely said this was his first time at this business but he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

KC
Kailee C.
Tacoma, WA
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Kailee said she didn't have any issues with this business. They got her vehicle in pretty quickly for the service.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Kailee we appreciate you trusting us with your Oldsmobile Alero. We always aim to take care of you and your vehicle in a fast and friendly fashion.


JW
Joe W.
Puyallup, WA
Cadillac XTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017
A+
The People, Service and Price there's no place like it this is a Fantastic Automobile Shop.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Joe, we truly appreciate your kind words. Our shop is constantly striving to have competitive pricing and deliver our customers with the best experience possible.


CR
Candi R.
Puyallup, WA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Spoke with Zena. She said the service was done very well.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

We appreciate your business and thank you for trusting us with your Mercedes-Benz E350


DC
Dane C.
Enumclaw, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Dane said he liked the way the staff treated him.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Dane for trusting us with your Chevrolet Pickup. We always strive to provide you with the best service possible.


JW
Jeff W.
Puyallup, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Jeff said he had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Jeff, we appreciate you trusting us with your Ford F-150. We are here for you to provide the best experience possbile in the years to come.


MS
Mark S.
Spanaway, WA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Mark said this business got the work completed fast and were easy to work with.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Mark, we aim to deliver you with efficient and friendly service.


CW
Charles W.
Tacoma, WA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017
Service
Excellent service
Provides excellent information
friendliest staff...
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

 We believe that communication is key while also delivering you with fast and friendly service. Thank you and we look forward to providing you with all your vehicle needs in the years to come.


DN
Don N.
Lacey, WA
Chevrolet Silverado 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/17/2017 Category: Service
Don said the employees had a don't care kind of attitude. They got the job done but made some amateur and petty mistakes. He was not impressed. He would not recommend this business for the reasons stated.
This review was collected via phone interview by Customer Research Inc.

SC
Shawn C.
Tacoma, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Shawn said the service was really good.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Shawn for trusting us with your Chevrolet Impala. We are here for any repairs that your vehicle may need in the future.


GM
Georgette M.
Lakewood, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Georgette said this business was nice and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

 Gorgette, we greatly appreciate your recommendation of our shop. Our goal is to make sure that you have a pleasent experience.


TB
Tasia B.
Lakewood, WA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Tasia said this business is good at what they do, and she is not displeased with the service.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Tasia for entrusting us with the repairs on your vehicle. Our goal is to make sure that you have a pleasant experience.


JK
Jim K.
University Place, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Jim said this business did a good job. They were timely.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Tacoma, WA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Mike said the business told him the issue and told him the cost. It was twice what he paid for the vehicle. He did not get the work done and they did not end up charging him anything.
This review was collected via phone interview by Customer Research Inc.

SR
Stacy R.
Lakewood, WA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Stacy said the service was good. The staff was very nice and the vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Steilacoom, WA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Joe said the business was fair and honest.
This review was collected via phone interview by Customer Research Inc.

RM
Rebekah M.
Puyallup, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Rebekah said she thought the employees at this business were very quick. They handled her service with out any problems. They were efficient and friendly as well.
This review was collected via phone interview by Customer Research Inc.

AD
Alexis D.
Tacoma, WA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Alexis said this business provided good customer service. Their mechanics were good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 321 in total