Lee's Crossing Tires and Service


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

542 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
Latest Review 8 days ago
Jasmine B. on 10/09/2017
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"Customer service"
They guys here are very nice and polite and they keep me informed. And they always take care of my cars.
Vehicle: Nissan Altima
Service Date: 10/09/2017
Review Created: 10/09/2017 09:13 PM
Charlotte B. on 10/07/2017
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"Friendly"
Lee!s Crossing Tire is always friendly & helpful when I take my car in.
Vehicle: Honda Accord Cpe
Service Date: 10/05/2017
Review Created: 10/07/2017 11:47 AM
Cabias S. on 10/06/2017
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Spoke with Laquoneta. She said this business was very courteous. They gave her a ride home. She would use them again and she will recommend them for service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Steve S. on 10/03/2017
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"Honesty,customer service,and quality of work"
My car had problems recently when it was out of town. It had to be taken to a local shop to be checked.
After several days and numerous calls about several expensive problems, I decided it was time to have the folks at
Lee's Crossing go get my car and bring it back to their shop.
They got it the very same day. They quickly diagnosed the problem and had it repaired and ready to go the next day.
That is why i have and will always have them take care of my vehicles. Good honest people that you can depend on.
Vehicle: Oldsmobile Aurora
Service Date: 09/29/2017
Review Created: 10/03/2017 06:32 AM
Nita B. on 09/29/2017
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"Timely, efficient service "
This company provides excellent service in a timely manner.
Vehicle: GMC Pickup
Service Date: 09/27/2017
Review Created: 09/29/2017 04:58 AM
Lavelle G. on 09/28/2017
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"Nitro Fill for tires"
This was a very good visit. The only problem was the length of time to get the job done. I think they are trying to hire more workers, but they can be hard to find.
Vehicle: Buick LaCrosse
Service Date: 09/27/2017
Review Created: 09/28/2017 08:34 PM
Randall S. on 09/26/2017
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"Treated me like I was friend "
To any one with a vehicle
Vehicle: Ram 1500
Service Date: 09/19/2017
Review Created: 09/26/2017 06:34 AM
Billy E. on 09/26/2017
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"Outstanding work-and customer friendly"
Awsome service and quality work-best anywhere
Vehicle: Toyota RAV4
Service Date: 09/15/2017
Review Created: 09/26/2017 04:51 AM
Kelly G. on 09/25/2017
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"Very Professional and Respectful. "
EVERYTIME I have been there the staff has always been very professional and willing to help, answer questions.
Vehicle: Mazda Mazda3
Service Date: 09/21/2017
Review Created: 09/25/2017 10:20 PM
Leslie K. on 09/23/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"A lost art - respectful and honest service???"
As much as I repsect the owner of Lee's Crossing Tires, recent experiences have changed my opinion about the integrity of the business and some of it's employees. Long story short: I smelled gas in my car. Four visits consisting of the replacement of fuel injector seals and a high pressure fuel pump, and a cost of $1400.00, I still smell gas and now have an oil leak! The worst part of this costly drama, is that one of the customer service employees actually told my husband that we needed to take my car to another car repair shop on our last visit!!! We were ideal customers - Dutifully trusting them each time a bill was presented and trusting that they fixed the problem, when they had not on numerous occassions. I guess they just got tired of ripping us off. As a customer with no mechanical background, it's now very difficult for me to consider taking my car to a repair shop. I HAVE to TRUST that the customer service representative, the mechanic(s), and the owners all have my best interest in mind when I bring my car in. Right now, I simply do not. I hope to find a local shop that is not in the business of ripping people off and that can provide me with respectful and honest service I seek.
Vehicle: Saturn Sky
Service Date: 09/06/2017
Review Created: 09/23/2017 08:04 AM
Ann C. on 09/19/2017
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Ann said the staff was courteous and respectful. They explained to her what's wrong with her vehicle and they offered to print her a copy before she left.
Vehicle: Toyota Avalon
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Nita B. on 09/13/2017
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"Quality service and products"
Lee's Crossing Tire Service has awesome customer service! They give prompt and accurate care to each car they service
Vehicle: HUMMER H3
Service Date: 09/06/2017
Review Created: 09/13/2017 07:29 AM
Greg O. on 09/13/2017
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"Prompt service and friendly people."
Great service and fantastic product.
Vehicle: Toyota Tacoma
Service Date: 09/01/2017
Review Created: 09/13/2017 07:17 AM
Bennie H. on 09/11/2017
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Bennie said this business fixed his vehicle.
Vehicle: Oldsmobile Cutlass Supreme
Category: Service
Service Date: 08/29/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Richard L. on 09/11/2017
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Richard said he was told his vehicle would be ready the next day. They found out that there was additional work. They had to reorder a part that came in wrong. He had to rent a vehicle and he missed some doctors appointments. He had a confrontation with a gentlemen because his vehicle was not ready. The first young man that helped him was very nice.
Vehicle: Mitsubishi Outlander Sport
Category: Service
Service Date: 08/28/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Darren S. on 09/11/2017
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Darren said the business did a great job and the staff has excellent customer service.
Vehicle: Dodge Journey
Category: Service
Service Date: 08/25/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 09/11/2017
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David said the business did a good job.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/23/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Gina M. on 08/30/2017
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"2012 Nissan Sentra"
Good Customer service
Vehicle: Nissan Sentra
Service Date: 08/25/2017
Review Created: 08/30/2017 10:33 PM
Billy E. on 08/26/2017
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"SERVICE"
STAFF IS CUSTOMER FRIENDLY-AND WORK IS GREAT- AND AFFORDABLE.
Vehicle: Toyota RAV4
Service Date: 08/24/2017
Review Created: 08/26/2017 01:52 AM
Travis C. on 08/17/2017
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"GREAT SERIVCE..FAST AND VERY DEPENDABLE.."
Excellence Service...
Vehicle: Dodge Charger
Service Date: 08/16/2017
Review Created: 08/17/2017 03:48 AM
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