ReScore Reviews™ (2)
Thank you Jesse, we are happy to assist keeping your vehicle on the road for your vending business. It has been a pleasure working with you and your family throughout the years.Tanya Lex
Thank you Irene for the kind words and it has been a pleasure having you two as great long time customers and friends.Tanya Lex
Thank you George and hope that you have safe travels during the summer.Tanya Lex
Thank you for taking the time and leaving a review. You have such a beautiful mustang and we are happy to assist you with any of your vehicle needs in the future.Tanya Lex
Kathy, thank you for the review and we hope to exceed your expectations each visit. We just celebrated our 20yr anniv. in business and hope to see you part of our family here in Palmetto.
It was a pleasure getting your truck back on the road again. Thank you for the kind words and the picture you drew of our shop - Very Cool. "This man can draw"Tanya Lex
Thank you for the 5 star positive review. I am glad to hear that we are able to provide you great service with each visit.
Thank you for your 5 star review and it was a pleasure looking at this beautiful Chevy SSR.Tanya Lex
We are happy to see you still driving your well maintained Honda with 245,000 miles on it. Have a great summer.Tanya Lex (941)723-0806
Glad you stopped by and had a great experience with Lex's Automotive - Hope to see you for your next service when due.Tanya Lex (941)723-0806
Glad everything checked out with your A/C system and did not require any repairs. Enjoy your cool summer.Tanya Lex
I am not sure if Chris was told the whole story but the customer said their child (driving Grandma's car) hydroplaned & went off road with vehicle, then restarted car & drove until it shut off and would not restart. We found the impact tore the bottom of the radiator and bent the left front steering knuckle and strut. We were unable to check integrity of the engine since it will not hold any water in the coolant system and advised that the extreme overheat is what shut the engine off and possibly caused engine damage. First step would be to install new radiator then test engine. Customer did not approve any repair and asked for it to be towed away for salvage. We made several calls and had car towed out.
Tanya Lex (941)723-0806
Brought it back in with an additional request for an oil change, which seemed expensive compared to dealers shops. Informed there is now a transmission problem which was not earlier identified and with the same noise that was exhibited at earlier service call.
Estimated repairs are High costs. This condition was evident when I had car in previously and it would have been nice to have had it addressed earlier.
I'm not sure I could recommend or not at this time, so have to click No for recommend.
Mike, thank you for taking the time to leave a review of your experience with us. I’m sorry to hear you’re disappointed and want to review the order of events to make sure we’re on the same page. You initially brought your vehicle in on January 6th with only a rough running complaint. We diagnosed your concern and determined your vehicle was in desperate need of spark plugs, ignition wires, and an air induction service to clean carbon build-up in the engine.
In an effort to provide superior service, we visually inspected your vehicle for any other issues you should be aware of. We found your fluids overdue for service, a coolant leak as the system was low and a bubble in the sidewall on the right front tire due to something impacting the tire (pothole or curb most likely). Based on the age and mileage of the vehicle, and the issues this transaxle has, we recommended not servicing the transaxle because we felt it could cause more harm than good.We did recommend servicing the other 2 fluids and did not note any evident noises. Spotting the two issues we did address saved you from overheating your engine and having a tire blow out while driving. We replaced the coolant elbow and replaced two tires as per our estimate. When we finished with the work, we road tested the vehicle and it ran great!
I thought everything was going great until I got a notification of your review on January 23rd which is the first time I heard anything about a belt noise. I called you and we spoke that you were going to bring it back the following week. On February 24th the vehicle was brought in and we looked into the noise, we found it coming from inside the transaxle which would require rebuilding or replacing the unit which you declined further work at this time. While we hated giving you the bad news, we are always honest and want to help you with any options that are available. If you’re going to keep the vehicle, you’ll need a transaxle. If you’re thinking of replacing the vehicle, now is a great time.
Thank you Ron. So glad we have met or exceeded your service expectations. Thank you for your business.Tanya Lex
We are glad you had a good experience with our friendly & knowledgable staff. We are here to assist with all your vehicle needs and strive to make each visit just as pleasurable.Tanya Lex