Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

395 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
98% Business Response
Latest Review 16 days ago

Reviews


SD
STEPHANIE D.
Ellenton, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018
Able to schedule me ASAP
I brought my vehicle when the check light came on. They came out immediately and assured me that it was safe to drive and made an appointment for me for the next day. Pleasant and helpful staff .
Tanya L. from Lex's Automotive responded on 02/19/2018

Thank you for allowing us to take care of your vehicle's issue and for leaving a 5 star review.  Customers are always our #1 priority.  

Tanya Lex  (941)723-0806

KS
Kim S.
Bradenton, FL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Kim said the staff were very helpful and explained everything.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/19/2018

We appreciate your review and choosing Lex's Automotive for your vehicle needs.  Have a great week.  Tanya Lex (941)723-0806


RP
Roger P.
Ellenton, FL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Roger said he received great service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/19/2018

Great service and a 5 star review - Thank you!

Tanya Lex
(941)723-0806

PF
Phil F.
Palmetto, FL
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Phil said the service was good and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/19/2018

Lex's Automotive is pleased that we were able to repair your saturn and get you back on the road the same day.  Thank you for putting your trust in us.

Tanya Lex  (941)723-0806

RP
Robert P.
Palmetto, FL
Mercury Montego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Robert said the mechanics at this facility are very honest and friendly. The work turned out great.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/19/2018

Thank you Robert for the kind words.  It is our pleasure working with you and your vehicle.

Tanya Lex
(941)723-0806

JC
Jim C.
Ellenton, FL
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Jim said the business provided very good service and they also did exactly what they said they would.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/12/2018

Thank you Jim for leaving a review and entrusting Lex's Automotive with your vehicles.  It is our pleasure. Tanya Lex (941)723-0806


LV
Luke V.
Zeeland, MI
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Luke said this business treated him well and got him back home.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/12/2018

It is very unfortunate to be broke down with a vehicle when your out of town. Glad we could be of service to you and get you back on the road safely.  Thank you for choosing Lex's Automotive. 

Tanya Lex  (941)723-0806

CS
Carol S.
Palmetto, FL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Carol said the business has always been good to her and good to her vehicle.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/04/2018

We are happy to assist you with your vehicle needs. It is our pleasure keeping your car in top shape & fun to drive.  Thank you for leaving a review for Lex's Automotive. Tanya Lex (941)723-0806


EC
ED C.
Palmetto, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Trust and honesty
Lee is my mechanic. I trust him to do the job.
Tanya L. from Lex's Automotive responded on 02/04/2018

Glad we were able to repair the issue with your Camry this week Ed.  You have been a great customer to work with for many years.  Tanya Lex  (941)723-0806


SH
Shari H.
Palmetto, FL
Pontiac Solstice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Shari said the business was very prompt and kept her informed.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/04/2018

Thank your for taking the time and leaving a review.  We value you as a customer and are pleased you were satisfied with your visit.

Tanya Lex
(941)723-0806

CC
Craig C.
Palmetto, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Craig said the experience was good. The staff did not try to oversell. They were honest and provided good value.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/04/2018

Lex's Automotive is pleased with the statement left in your review.  We are a family owned business and know that value & honesty is very important to everyone, especially when it comes to vehicle repairs.  Thank you,  Tanya Lex  (941)723-0806


RH
Ron H.
Ellenton, FL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Ron said he has used this business before and they have always had a good experience with them.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/19/2018

Thank you for allowing us to service your vehicle again, we hope to build your trust as your #1 car care shop.

Tanya Lex
(941)723-0806

TS
Tom S.
Parrish, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Tom said the staff paid attention to detail and the service was done very well. The equipment and parts they used were top notch.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/19/2018

Tom it was our pleasure working with you and services both you family vehicles.  Thank you for taking the time and leaving a review. Tanya Lex  (941)723-0806


JV
Jim V.
Ellenton, FL
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Jim said the employees were honest. They did a good job. They did not do any unnecessary work. He was pleased with his service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/19/2018

We thank you for allowing to help with your daughters Nissan Quest.  We wish her all the best with her new baby.  Tanya Lex  (941)723-0806


MW
Marilyn W.
Parrish, FL
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Spoke with Maddy. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/19/2018

Marilyn, we greatly appreciate referrals and value you as our customer.  Thank you   Tanya Lex  (941)723-0806


RM
Richard M.
Parrish, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Richard said he was satisfied with the very good service. The employees did what they said they would do.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/19/2018

Thank you Richard for allowing us to repair your Grand Marquis & get you back on the road safely.  Have a great week.

Tanya Lex
(941)723-0806

KG
Kim G.
Ellenton, FL
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Kim said she had a fine experience.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/19/2018

Thank you for allowing us to service your Hyundai last week.  We strive to make each visit the best experience possible.

Tanya Lex  (941)723-0806

MH
Mark H.
Fort Myers, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Mark said the business provided him with good service in a fast time.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/15/2018

Glad we were able to get you back on the road, breaking down in the middle of a trip is never ideal. We are greatful you chose Lex's Automotive to repair your Silverado.  Tanya Lex  (941)723-0806


RB
RICHARD B.
Palmetto, FL
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
Great customer service.
My request for an ASAP appointment for a check engine light problem was squeezed into their schedule within a few hours. Totally satisfied with how quickly they read the codes, analyzed the cause, and took care of the problem. I was shortly on my way.
Tanya L. from Lex's Automotive responded on 01/08/2018

Glad we could take care of your Tahoe last week. We try to accommodate repair time as best as possible. Thank you for leaving a review.   Tanya Lex  (941)723-0806  


GC
Gary C.
Bradenton, FL
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Gary said the employees were very efficient. They completed service on time. He did not have to wait for his vehicles. The employees took care of each of his vehicles, one after the other. He had no complaints with his service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/15/2018

Thank you allowing us to service your wife's and your vehicles. It is always our pleasure.

Tanya Lex
(941)723-0806