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Lloyd's Glass

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(769 Reviews)
78
Write a Review

Score Details

5 stars
88%
4 stars
6%
3 stars
1%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
2.5
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Looking for a new windshield, door glass, back glass or any auto glass related product? Lloyd's Glass, the auto glass professionals, will prove to be the right choice. Looking for a new windshield, door glass, back glass or any auto glass related product? Lloyd's Glass, the auto glass professionals, will prove to be the right choice.

Categories
Glass Repair, Windshield Repair, Auto Maintenance
Contact
(850) 476-6340
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
6310 North Palafox Street Pensacola, FL 32503
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Lloyd's Glass' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(769 Reviews)
Write a Review
Recent Reviews
MH
Michael H.
Florida
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2013
verified customer Verified Customer
The shop did not seem to know much about replacing the rear window of a Honda Ridgeline. Dan and the other guys were real nice but it took almost 9 working days for the job to be completed.
Recommended
Ian L. from Lloyd's Glass responded on 06/20/2013 08:10 AM
Dear Mr. Hurrell, Under most circumstances, we are able to complete a job within an hour while the customer waits. There are exceptions, one of which we, came to learn, is your Honda Ridgeline's back window. With most installations when we order a window for a vehicle, it comes in one piece with all parts required to complete the job. With the Ridgeline, the window we ordered was missing the center section, the track that is fastened to the window allowing the center section to move, as well as the switch that indicates whether or not the window is in the open position. In total, we had to source 4 different parts from 3 different vendors to complete the job causing a significant delay for which I am very sorry. While we do not always have direct experience with every vehicle on the road (I am still looking forward to replacing the windshield in my first Ferrari Enzo) Due to the constantly changing makes and models of the automotive world we consider ourselves to be experts in following our training in order to complete the widely varied replacements in a timely manner. Some vehicles are significantly more difficult to work on than others.I once again apologize for your wait. I hope you will give Lloyd's Glass another chance in the future. Respectfully, Ian Lintner
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