Business Solutions

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Lloyd's Glass

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(749 Reviews)
14
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
2.5
ReScore Average
14
Net Promoter Score ®

Business Details

About

Looking for a new windshield, door glass, back glass or any auto glass related product? Lloyd's Glass, the auto glass professionals, will prove to be the right choice. Looking for a new windshield, door glass, back glass or any auto glass related product? Lloyd's Glass, the auto glass professionals, will prove to be the right choice.

Categories
Glass Repair, Windshield Repair, Auto Maintenance
Contact
(850) 476-6340

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
6310 North Palafox Street Pensacola, FL 32503
Lloyd's Glass' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(749 Reviews)

JR
gravatar
Jay R.
Fort Walton Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2021
0
Windshield replacement
I called the Fort Walton Beach shop and filed a claim with my insurance company to have my windshield replaced on my 2020 Silverado 3500 HD. The lady I spoke with helped me file my claim and then forwarded my claim to the Crestview shop since I would have to have my front collision system recalibrated after the new windshield was installed. A lady from the Crestview shop called me and we set up an appointment for Wednesday, 18 August at 9:00 AM. I dropped my vehicle off at the shop at 8:00 AM and left. I received a phone call from the shop 2 hours later and was told they could not do the windshield replacement due to the fact that I didn't have a full tank of diesel and I had a 5th wheel hitch in the bed of the truck. I am pretty sure someone from this company should have informed me of these facts when I scheduled my appointment, but they did not. I wasted over 2 hours of my time off of work and still do not have a new windshield. Then in the end, I got a huge case of poor customer service, bad attitude from the lady at the front desk. DO NOT TRUST THIS COMPANY WITH YOUR BUSINESS.
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