Marks Towing And Repair

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507-372-7206
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Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

297 Reviews

5 star
82%
4 star
14%
3 star
2%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 11 days ago

Reviews

AW
Ashley W.
Minnesota
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Ashley said the staff was very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Ronald R.
Worthington, MN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Spoke with Betty. She said the girl at the desk was very helpful and the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Dan H.
Minnesota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Dan said the staff was courteous and fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
MT
Mark T.
Minnesota
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Mark said he never received the invoice for the towing.
Recommended
This review was collected via phone interview by Customer Research Inc.
Lori N., Manager from Marks Towing And Repair responded on 02/08/2019

SORRY ABOUT YOUR INVOICE IT WAS LEFT IN THE VEHICLE UNDER A JAR THANKS

Jeremy Nelson
Manager
507-372-7206
CS
Chris S.
Beaver Creek, MN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Chris said he had no complaints, it was good service. They do a good job and he appreciates them getting him in on short notice.
Recommended
This review was collected via phone interview by Customer Research Inc.
EJ
Ed J.
Worthington, MN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Ed said he was very pleased with the service at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Clement W.
Worthington, MN
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Clement said the staff were friendly and offered him a ride home.
Recommended
This review was collected via phone interview by Customer Research Inc.
DO
Doug O.
Martin, SD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Doug said the staff got his vehicle in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Rich B.
Wilmont, MN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Rich said the customer service was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
HK
HEATHER K.
Round Lake, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Customer service
Very friendly and honest
Recommended
NV
NANCY V.
Rushmore, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Called Towing service
I called your tow service because I couldn't get my car started at Walmart. He was there in 5 minutes and directed me to the shop so he could tighten my battery cables. Great job!! Very fast and courteous service!

Thank you,

Nancy Vaske
Recommended
EG
Eric G.
Rushmore, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Eric said the business has good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Justin S.
Minnesota
Dodge Pickup
Verified Customer
ReScore Review™
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Justin said the business did not do anything to resolve the initial issue. They only charged him more money, and overall the staff had a bad attitude. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Original Review
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Justin said Jeremy had a really bad attitude. They charged way too much for the service they provided. The invoice ended up being almost $1,000.00 over what they originally told him it would be. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Lori N., Manager from Marks Towing And Repair responded on 11/12/2018

Justin sorry you feel this way. The 1000 dollar estimate i gave you was while standing at the vehicle off the top of my head number, and also at that time didn't know the other side duals where just as bad.  Before we started the service I made an estimate and gave you the total, which you excepted and we got started.  Parts cost for your model dually are expensive I don't set those prices.  We try to do quality work for the least expensive we can.  Again sorry,  and hope that everything is going good with your truck.   Thank you 

Jeremy Nelson
Manager
507-372-7206
TD
Tanner D.
Emmetsburg, IA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tanner said the repairs were done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
Brett R.
Lusk, WY
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Brett said he was very pleased with the service he received.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
Marc G.
Worthington, MN
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Marc said that he had good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Cliff H.
Minnesota
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Cliff said he was very happy with the service at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JJ
Javier J.
Heron Lake, MN
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Javier said they were fast and reliable.
Recommended
This review was collected via phone interview by Customer Research Inc.
RN
Robin N.
Worthington, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Robin said that they were very good. They were kind, helpful and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
DJ
Don J.
Worthington, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Don said he is satisfied with the service with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
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