Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

530 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


KR
KARL R.
Bend, OR
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
It's the place we have been coming to for almost twenty years. It's the most reliable service and repair center with in 50 miles or better.
We have trusted all of our different vehicles to this facility and never have had a problem with the analysis of the repair required, cost of service rendered and will always return here to get the job done well.
Thank you Marshall Automotive team.

DK
DAVE K.
Powell Butte, OR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Local Great
It's so nice to know our vehicle has been professionally checked. We are confident that they checked everything and our vehicle will be running smoothly and safely again. They always give us a detailed report and answer any questions we have. It's so nice to have a local professional.

Verified Customer
Redmond, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Friendly, knowledgeable staff.
They never do any work that does not need to be done. They always are honest and straightforward in their recommendations for future service, but only if necessary. You come away feeling that your vehicle is in good condition and safe to operate.

PV
Paul V.
Redmond, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great Service!!!
Service provided was 5 Star!
I trust Marshall's Automotive for all my Truck care service and repair!
Local family business enjoyed talking with both Father and Son.
Thanks Again,

Paul V
aka Dusty

WC
Wayne C.
Redmond, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Wayne said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Redmond, OR
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Mike said the business is great. They consistently do things correctly, on time, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

KM
KATHERINE M.
Terrebonne, OR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Service and availability
Friendly service and always a honest assessment of what service needs to be done

Verified Customer
Redmond, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Professional assistance in every aspect.
Great service by professional mechanics.

CG
CHARLOTTE G.
Redmond, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Serviced my Toyota
Marshall’s have always done a great job! Great customer service too! Always recommend them!

DD
Dan D.
Oregon
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Dan said they were done on time and the price was right.
This review was collected via phone interview by Customer Research Inc.

LV
Ladd V.
Redmond, OR
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ladd said they are great. They did the best job possible at the best price.
This review was collected via phone interview by Customer Research Inc.

PR
Payton R.
Oregon
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Payton said the service provided by the business was nice, however, it took longer than she had been told which was an inconvenience for her.
This review was collected via phone interview by Customer Research Inc.

KK
Kirk K.
Oregon
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kirk said they were really helpful and were honest enough to tell him the vehicle was not worth fixing.
This review was collected via phone interview by Customer Research Inc.

LL
Leonard L.
Redmond, OR
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Leonard said the business always treats him with respect. They do the job they say they're going to do.
This review was collected via phone interview by Customer Research Inc.

SP
SUE P.
Redmond, OR
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
2005 Chevy
The guys are great they keep my 2005 Chevy running its nice to have a mechanic you can trust thanks guys see you next time

AA
Aurther A.
Redmond, OR
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Arthur said he has confidence in the work by the staff at this business.
This review was collected via phone interview by Customer Research Inc.

DM
Darla M.
Redmond, OR
Dodge Ram Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Darla said there was one little thing that didn't get done. The employees were very pleasant.
This review was collected via phone interview by Customer Research Inc.

SO
Sal O.
Oregon
Ford Freestar Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Spoke with Susan. She said she is happy with this business. They have good service.
This review was collected via phone interview by Customer Research Inc.

DL
DIANE L.
Terrebonne, OR
Mercedes-Benz ML430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Excellent Service and Pricing. Fair and always on time, as scheduled. All rare these days.
Above says it all. My car is my life. Gets me to work and to the lakes and trails.
I need a mechanic and auto. service company that is reliable, gets it right the first time
and is fair in price. Marshall's is all that. And Lance is so professional in scheduling
and the service and the cleanliness of the shop. All so appreciated. - Diane L.

MB
MIKE B.
Redmond, OR
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
5 stars!
I'm very satisfied with the service provided. They are very thorough, professionally so. Exceptional knowledge about automotive functionality and details, in my opinion, explains their superior service, guaranteed. I take my vehicle into Marshall's Automotive with "symptoms" of a problem. When they determine the source of the problem, they always call me and ask permission to proceed with the repair, especially when it includes a costly part, as well as an estimate of the cost for the repair work. I appreciate this 100%. Thank you, Marshall's.

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