Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

400 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


MG
Marietta G.
Aurora, IL
Chrysler PT Cruiser
Verified Customer
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05/14/2019 Category: Service
Marietta said the staff is honest, friendly, and complete their work in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Erin L. from Marty's Automotive responded on 05/17/2019

Thank you Marietta for the nice review. Let us know if you need anything. Always good to see you!


BB
BRENDA B.
Aurora, IL
Hyundai Sonata
Verified Customer
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05/08/2019
Always excellent service!
I always receive excellent service here and never feel I am being “taken to the cleaners” like so many other car shops! I have been a customer for years and will continue to be loyal.

KH
KEN H.
Aurora, IL
Chevrolet Cobalt
Verified Customer
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04/29/2019
Great job
Car needed repair in order to pass the emissions test. They fixed it and the car passed on the first try.
Erin L., Owner from Marty's Automotive responded on 05/06/2019

Ken thank you for the review and we are so glad you passed the emissions.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

HK
Howard K.
Aurora, IL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Howard said the service was good.
This review was collected via phone interview by Customer Research Inc.
Erin L. from Marty's Automotive responded on 05/15/2019

Thanks Howard. We appreciate you!


DF
Dan F.
Aurora, IL
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Dan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Erin L. from Marty's Automotive responded on 05/15/2019

Thanks for the recommendation neighbor!


RM
Rissell M.
Sugar Grove, IL
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04/03/2019
DYI follow up
I do much of my own work, on occasion I need an expert’s help. Marty’s helped me finish my project and get my vehicle back on the road. I am a Marty’s lifer. You should be too!

DM
DAVE M.
Sugar Grove, IL
Honda Element
Verified Customer
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03/21/2019
ball joint /wheel alignment on 2004 Honda Element
Repairs were made in a timely manner and the vehicle rides noticeably better. Thanks
Erin L. from Marty's Automotive responded on 05/15/2019

Glad to hear that, Dave. Thank you for the review!


RM
Russell M.
Sugar Grove, IL
Ford Expedition
Verified Customer
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03/16/2019
Marty is very personal and knowledgeable.
Marty took the time to explain all my options for repairs. He is straight forward without being pushy. Marty’s does great work at an affordable price. I could visit with Marty for hours if given the chance.
Erin L., Owner from Marty's Automotive responded on 03/18/2019

Russ thank you for the great review. We are alsays glad to be of service to you. Hve a great day.


Erin Lyle
Marty's Automotive, Inc

630-264-2277

JB
Jan B.
Montgomery, IL
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Jan said the technicians are the best. They always do what she wants and are good at it.
This review was collected via phone interview by Customer Research Inc.
Erin L., Owner from Marty's Automotive responded on 03/18/2019

Thank you Jan the wonderful review. You know we are glad to see you!

Erin Lyle
Marty's Automotive, Inc
630-264-2277

ZM
ZENETH M.
Oswego, IL
Jeep Patriot
Verified Customer
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03/13/2019
Friendly Employee's and Amazing service!
My wires were chewed under the hood of my car by a little critter. I called Marty's and they had a tow truck pick up my jeep in less than an hour. I was very pleased with Marty's Automotive and would definitely recommend their service.
Erin L., Owner from Marty's Automotive responded on 03/18/2019

Thank you for the great review Zeneth. Yes some critter did a number to your wires and we are glad we were able to repair them and get you back on the road.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

HJ
HESED HOUSE J.
Aurora, IL
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Decision Time!
Thank you for helping Hesed House with practical, right decisions. Hesed House would have liked to continue utilizing the 1999 Plymouth Voyager; however, my thoughts as Facilities Director dealing with mounting repair costs and safety concerns were settled after an “as it is review” of the vehicle by Marty’s. Hesed House is is now replacing this vehicle.

KR
Kenishia R.
Illinois
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Kenishia said their customer service is so good. They take care of her, they do a good job and they're professional.
This review was collected via phone interview by Customer Research Inc.
Erin L., Owner from Marty's Automotive responded on 03/12/2019

Thank you Kenishia for the great review. Glad we could be of service to you. Welcome to the Marty's Automotive 'family'!

Erin Lyle
Marty's Automotive, Inc
630-264-2277

MW
MARTY W.
Naperville, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great service with fair prices
If you are looking for a full-service auto repair shop, Marty's Auto Repair is the place for you. Dependable, trustworthy, fast service with fair prices and wonderful staff.

Verified Customer
Buick Century
Verified Customer
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03/07/2019
Marty's is A+
Marty's does great work for fair prices. They are thorough and inform you of all your options.
Erin L., Owner from Marty's Automotive responded on 03/08/2019

Thank you for the great review. We're always glad to service your vehicles.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

SH
Steve H.
Aurora, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
friendly and listen to your concerns
I have had Marty work on my cars in the past. I have sent friends to them and they were happy with his work also. Yep, I will recomend him in again. And yes, the price is fair.
Erin L., Owner from Marty's Automotive responded on 02/25/2019

Thank you Steve for the wonderful review. We appreciate your business and are glad we could help you.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

DP
Dan P.
Illinois
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Dan said the staff was polite, and friendly.
This review was collected via phone interview by Customer Research Inc.

KH
KEN H.
Aurora, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Fast and expert service
When I had unexpected car problems, they managed to get me in. Service as quick and the problem was solved. Great job.

NC
Nick C.
Oswego, IL
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02/19/2019
Friendly and very reliable service
Was referred to Marty's by a co-worker many years ago. They are now taking care of my 4th consecutive vehicle. I am proud to consider them as my friends as well as my mechanics.
Erin L., Owner from Marty's Automotive responded on 02/20/2019

Thank you Nick for the wonderful review. We value our friendship with you and are always happy to see you and the pup when you come in with your car. 

Erin Lyle
Marty's Automotive, Inc
630-264-2277
Erin L., Owner from Marty's Automotive responded on 02/20/2019

Erin Lyle
Marty's Automotive, Inc
630-264-2277

JM
JIMMY M.
Aurora, IL
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Came through again
Marty and team came through again. I dropped my SUV off on Sunday night and by Monday afternoon my SUV was ready to be picked up. Great explanation on what needed to be done.
Erin L., Owner from Marty's Automotive responded on 02/19/2019

Glad we could help you Jimmy and that you're pleased with our service. Thank you for the wonderful review.

Erin Lyle
Marty's Automotive, Inc
630-264-2277


HJ
HESED HOUSE J.
Aurora, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Very good and practical service!
Marty’s provides good services at reasonable prices. I appreciate the knowledgeable Marty’s team in properly analyzing and quickly solving vehicle issues. Marty’s courteous and responsive business relationship is valued.
Erin L., Owner from Marty's Automotive responded on 02/01/2019

Thanks for the great review! Always a pleasure. Have a great day.

Mary M
Marty's Automotive, Inc
630-264-2277
Erin L., Owner from Marty's Automotive responded on 02/12/2019

Thank you Jim for the great review. We are always glad to serive and repair the Hesed House vehicles.

Erin Lyle
Marty's Automotive, Inc
630-264-2277

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