Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

371 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 3 days ago

Reviews


LD
Louise D.
Kissimmee, FL
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Louise said the service was great. The employees have been helping her, did a very good job on her vehicle and did it fast.
This review was collected via phone interview by Customer Research Inc.

FW
Francesca W.
Kissimmee, FL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Replacement of headlight bulb
Thank you to Eddie and Felix and Chris for being able to fix the bulb problem. You are a great team

PD
Pedro D.
Kissimmee, FL
Ford Transit Connect
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Pedro said the staff at the facility found the problem right away and provided him with a good service.
This review was collected via phone interview by Customer Research Inc.

SS
Sabrina S.
Kissimmee, FL
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Awesome Mechanic
I have had 2 oil changes and a tire rotation. All is well and rather cheap. Definitely good with maintenance of the car and customer service!

CD
Christian D.
Florida
GMC Canyon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Christian said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Kissimmee, FL
Buick LaCrosse
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2018 Category: Service
Charles said the staff were supposed to do the repairs based on the engine light being on. $300 and 2 days later the light is back on. They were very knowledgeable about the service but he needs to go back and take his vehicle back to figure out the problem.
This review was collected via phone interview by Customer Research Inc.
Eddie D. from Master Tech Auto Electric Inc

Mr.Byrd, I believe this phone review may have been taken before we were able to finish the repairs on your car. Your vehicle had 2 codes triggering the check engine light. We confirmed 100% the EVAP system code was from a leaking vent valve, our next step was to reset the system and drive the vehicle to see if that second code would come back up. We were optimistic, hoping the Vent Valve replacement would take care of the lean condition code as well, considering they are both vacuum supplied systems. If the code was to return, we would continue our diagnostics to pin point a repair for that specific DTC. Unfortunately, each code was triggered by a separate problem, upon return of the vehicle, we confirmed the lean condition code was caused by a leaking brake booster. An estimate was given and we are waiting for when you are ready to take care of it.


FW
Francesca W.
Kissimmee, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Replace front low beam light
Having been to another place who said they could not help me but to try Master Tech I went there, Felix asked Eddie to check out my problem and within an hour they had me back on the road, albeit in a thunderstorm (my choice). I am so impressed I felt I had to write a testimonial in addition to which their charges were very reasonable. The staff is great and very welcoming.

JC
John C.
Rochester, NY
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
John said this business is the best.
This review was collected via phone interview by Customer Research Inc.

JE
Junior E.
Saint Cloud, FL
Lexus RX 300 Luxury SUV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Junior said everything was perfect. He has been there before.
This review was collected via phone interview by Customer Research Inc.

TT
Tabak T.
Lake Mary, FL
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Tabak said this business has good service.
This review was collected via phone interview by Customer Research Inc.

RR
Renato R.
Davenport, FL
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Professional, Customer Service A1,
I have a RX350 with a electrical problem other mechanics would not touch, Lexus dealer included. I was referred by D&D Auto to Master Tech. These folks did not disappoint at all. They found the problem, explained exactly what it was, in detail, then fixed it as explained. I've had the car back now a few days, with no problems at all. Thanks Guys.

GW
George W.
Orlando, FL
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
George said he asked the staff to take a look at his alternator, because he thought that was the problem with his vehicle. The staff provided the service in a timely fashion, and were experienced. He stated they made him feel comfortable at the business. He didn't have them do a whole system check, and found out later that the problem wasn't with the alternator. It was a fuel pump module issue. He will be going to the business in the future when he needs his vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

SS
Sandra S.
Kissimmee, FL
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Sandra said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Kissimmee, FL
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
John said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JW
Jenifer W.
Kissimmee, FL
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
broken window motor
I had to bring my vehicle back to Master Tech Auto because the driver's side window wouldn't open, it turned out to be the motor which they fitted back in 2016, fortunately the motor was under warranty, ordered a new one and had it fitted within 3 hours. Great work! Thank you.

LS
Lorna S.
Kissimmee, FL
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Lorna said the business provided good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MA
Mohamed A.
Florida
Land Rover Range Rover
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Mohamed said the service went perfectly.
This review was collected via phone interview by Customer Research Inc.

JS
Jhon S.
Florida
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Jhon said the staff was very polite. It explained everything, and it didn't try to push him into extra work.
This review was collected via phone interview by Customer Research Inc.

MB
Mc Millan B.
Kissimmee, FL
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Excellent service
Wish we had Chris and Eddie back home in Canada! While travelling, our engine light came on and car started to stall periodically...mainly at stop signs, traffic signals and traffic slow downs. A friend recommended Master Tech, had the issue diagnosed in a short period of time, ordered parts, took car in at 8am next day and was back on vacation before 10am.
I highly recommend Master Tech and, when needed, they will be my first stop

CD
Christopher D.
Saint Cloud, FL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Christopher said the business is fast.
This review was collected via phone interview by Customer Research Inc.