Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

582 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago

Reviews


DP
Darlene P.
Orange City, FL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Oil change, ire rotation.
The staff of professionals and the care they provide is exemplary! The quality of service beyond reproach! They provide great service and do what is needed without adding anything more then you ask for. Being on a forced income I for one truly appreciate that. They will advise me of needed service but never push me do do more than my budget allows. Love this place and the wonderful group of professionals that work here!

FS
Fred S.
Winter Springs, FL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great place
Very professional always satisfied with there service, new place I've been going to for anything I need and reasonably priced.

CM
Carla M.
Debary, FL
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Always friendly and courteous.
I have been going to Masters Auto for several years and have always had great service. I would recommend it to anyone looking for a good mechanic and great service.

DH
Dan H.
Smyrna, DE
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Oil change
Excellent service Dan from Delaware

HZ
Holly Z.
Orange City, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great people
They are honest and friendly. They are knowledgeable about what my car needs. I have recommended them to friends and clients of mine.

TY
Tessa Y.
Florida
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Tessa said that the place had good customer service, were fast and polite.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Deltona, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Larry said the business was fair, the repairs were done in a timely manner and they also had excellent customer service.
This review was collected via phone interview by Customer Research Inc.

HW
Hans W.
Deltona, FL
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
FAIR PRICING
I have brought many cars here and have always been treated fairly. After calling several automotive repair shops, Masters gave me the best price on my repair. They were fast and efficient.

JH
Jan H.
Orange City, FL
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Jan
Great place

WG
William G.
Florida
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
William said the employees completed the service he asked for. He had no service problems.
This review was collected via phone interview by Customer Research Inc.

JD
Jill D.
Orange City, FL
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Jill said the employees were honest. They provided fantastic service. They were efficient.
This review was collected via phone interview by Customer Research Inc.

AR
Angelo R.
Deltona, FL
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Angelo said the business is great. Nick made an appointment for him to get his oil changed. They did an overall inspection, too. The waiting room and office were very clean and very inviting.
This review was collected via phone interview by Customer Research Inc.

CT
Chris T.
Fort Myers, FL
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Chris said he liked the employees.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
Deltona, FL
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Like a family...
I have more then 8 years putting my cars in there hands...great service fast and good prices...

AR
Andres R.
Debary, FL
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Andres said they put the wrong weight motor oil in his vehicle.
This review was collected via phone interview by Customer Research Inc.

JJ
June J.
Deland, FL
Mercedes-Benz GL-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018
Disappointed in Cleanliness
Nick always takes good care of service. However, the technicians need to be mindfulmof customers car interior.
My vehicle had black grease on the steering wheel, console, driver's seat, door, upholstery by seat belt harness, and sunroof cover. I ask for it to be cleaned and waited about 10 minutes and went in and got paper towels and green cleaner myself and cleaned as best I could. Today I had the vehicle detailed inside and professionally cleaned to the tune of $65.
Technicians need to put covers on seats and wear gloves or wash their hands.
Nick R. from Masters Auto Centers responded on 08/27/2018

Hello, Thank you for taking the time to review our services. I am sorry to hear that this happened as we take clenliness seriously. I will use this review as an example to remind the technicians how important it is to not only keep the car clean but to check before sending it out of the shop. Thank you again for your business and I will make sure this does not happen again.


DM
David M.
Deltona, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Great service and quick too.
These guys are very goid. Thier very fast, fair priced and guaranty tgier work.

RC
Ross C.
Florida
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Ross said the service was great but the price quoted over the phone was not the price charged.
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
Orange City, FL
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Eric said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Orlando, FL
INFINITI G37 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
James said they did a good job.
This review was collected via phone interview by Customer Research Inc.