Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

266 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


RW
Rob W.
Patchogue, NY
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019
Service Techniciana
Everyone there express a great professionalism.
I’d recommend their business!

LC
Lorraine C.
Patchogue, NY
Subaru Legacy Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Lorraine said she would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

TB
Theresa B.
Yaphank, NY
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2019
Fast and curtious
Very satisfied with the service. Will return for future service as needed

RJ
Robin J.
Holtsville, NY
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018
Great roadside assistance
I have had MD respond to a few roadside calls. They are always friendly and courteous.

JM
Jim M.
New York
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Jim said he brought the vehicle in to the facility for inspection, tires and brakes. It took 48 hours to complete. He has been using this business for years and has recommended it, but he stated this visit took a little too long.
This review was collected via phone interview by Customer Research Inc.

AB
Angela B.
Patchogue, NY
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018
Certified Master Technicans
This is a honest, reliable family owned business that gives extensively back to the community's schools and does professional car repairs, the right way the first time. They have a great business going because they are not doing repairs that don't need to be be done and are not ripping off their customers, therefore the have repeat business and this is the only repair shop in town that I take my car to!

FB
Freddy B.
Patchogue, NY
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Freddy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EC
Eugene C.
Bellport, NY
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Eugene said his vehicle was at the facility for almost a week. He was told they were busy and they did keep in touch.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Medford, NY
Lincoln LS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BR
Barrett R.
Medford, NY
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Barrett said the service was good. He would have liked the employees to have been more transparent with the service time.
This review was collected via phone interview by Customer Research Inc.

EC
Eugene C.
Bellport, NY
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Eugene said he thought the prices were too high and also the labor cost was way too high as well.
This review was collected via phone interview by Customer Research Inc.

KF
Kenneth F.
Syosset, NY
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018
Friendly but a little rushed
AAA recommended facility for a reason. Very courteous and listens to the customer's concerns. Extremely busy but a better than average job done. Did miss a few minor details, but quickly and responsibly corrected at no extra charge.

ES
Erick S.
Holbrook, NY
Dodge Journey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018
Professional character!fair prices
My vehicle was towed there for alternator not only did they fix it in great timing they gave a full diagnosed test of whole vehicle to let me know what's going on! Very professional they did that without me asking for full diagnosed test some places don't give that unless you ask for one !

BE
Bob E.
Patchogue, NY
Dodge Stratus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2018
Close to my house and I get a list of things to work on in the future
Matt does a good job of keeping me informed about my vehicle needs

JO
John O.
Holtsville, NY
Suzuki XL-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
John said he had requested from the business a receipt in the mail for the repairs. He said he paid in cash it has been a week and he has not received the receipt. John said the business is a little over priced.
This review was collected via phone interview by Customer Research Inc.

DD
Danny D.
Blue Point, NY
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Danny said the service was good.
This review was collected via phone interview by Customer Research Inc.

BE
Bob E.
Patchogue, NY
Dodge Stratus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Bob said he does a very good job and does right by him, so he really likes him.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
Patchogue, NY
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018
Good work and honest pricing
Good work and honest pricing.

GC
Guillermo C.
Peabody, MA
Mercedes-Benz GLA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
Guillermo said the service was good at the business, but the repair to the tire did not hold up. He had to ask for a refund. It was not their fault because the tire was too far gone.
This review was collected via phone interview by Customer Research Inc.

GC
Geraldine C.
Patchogue, NY
Volvo 850
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Geraldine said she has been going to the business for years.
This review was collected via phone interview by Customer Research Inc.