Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,035 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
98% Would Recommend
Latest Review 4 days ago

Reviews


DY
DAVID Y.
Dundalk, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Always great service!!!
Gary and the team at Monument St. Auto are great. They have been handling most of my car repairs and regular maintenance for over 5 years . From the comparisons I have done, pricing is on par or better, I have not had any issues with services provided, and if you work at JHU/JHH at the primary medical campus, it's super convenient. You can drop your car off at the start of your day and pick up on your way home (JHU/JHH provide shuttle service between the hospital complex and this location).
George M. from Monument St Auto Center responded on 12/15/2020

David, Thanks for choosing Monument Street Auto Center again and again. 

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in MSAC. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


DB
DONNA B.
Sparrows Point, MD
Nissan Rogue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Friendly and Fair
Always fair priced and great friendly staff
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center, Donna. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


AH
Anthony H.
Baltimore, MD
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020 Category: Service
Anthony said it was good service and he recommended them to someone this morning.
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


EV
EUGENE V.
Baltimore, MD
Kia Sedona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
Great experience
Great Experience. Gary and team are very professional.
George M. from Monument St Auto Center responded on 12/08/2020

Eugene ~ Thank you for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


RS
RITA S.
Baltimore, MD
Honda HR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
Quick and efficient
Took my car for Maryland inspection it was done very quickly and professionally. Customer service was friendly and helpful.
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


Verified Customer
Randallstown, MD
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Ease and very convenient to get work done.
My encounter with Gary and Haley very pleasant and encouraging about doing the work. Turn around time quick.
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


Verified Customer
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2020
Monument st auto center
Clean,professional and courteous. Would recommend this service to anyone looking for a Auto shop.
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


Verified Customer
Owings Mills, MD
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
On Stop facility
great customer service, excellent technicians, very convenient
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 


RW
RICHARD W.
Baltimore, MD
FIAT 500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Yes!
It’s hard to find a shop that will not up sell you with other services. This place is easy to work with, good service and I just feel good dealing with them.
George M. from Monument St Auto Center responded on 12/08/2020

Richard, Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in our small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


DC
DWAYNE C.
Baltimore, MD
Nissan Altima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2020
5 star
Excellent, speedy, & friendly service!
George M. from Monument St Auto Center responded on 12/08/2020

Dwayne ~ Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place MSAC. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


WT
WARRACE T.
Rosedale, MD
Chevrolet Traverse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
Service
Fast service
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center again and again. 

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


WT
WARRACE T.
Rosedale, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2020
Reliable
Quick appointments
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center Warrace. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


SB
SANDLER B.
Middle River, MD
Acura RDX
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/20/2020
Better suited for oil changes than repairs
This shop seems to be better suited for oil changes than repairs. I can never seem to get my vehicle back in better shape than it came in. This visit was to replace a 3 month old catalytic converter they had installed. That’s not the issue. But when I got my vehicle back the exhaust system now doesn’t sound or feel like it was properly secured. I also got VSA check engine light because the steering angle was for a second time out of alignment after a repair.

GB
GRACE B.
Belcamp, MD
Chevrolet Cruze
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2020
Quick and easy oil change while you work at JHU
It is the most convenient way to get my car serviced while I am at work and have transportation to and from the parking lot. I have been using Monument Street Auto for more than 10 years. They are reasonable and take great care of my vehicle. I highly recommend them to all Hopkins employees
George M. from Monument St Auto Center responded on 12/08/2020

Grace Thanks for choosing Monument Street Auto Center year after year. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com


KS
Kelvin S.
Stewartstown, PA
Honda Accord Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Service
Kelvin said they got him in and out quickly.
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com