Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

867 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


RH
Rita H.
Middle River, MD
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2013 Category: Service
Rita said the service was good.
This review was collected via phone interview by Customer Research Inc.

NC
Nicole C.
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2013 Category: Service
Nicole said she brought her vehicle in because the check engine light was on and they fixed the issue on Friday. The light came back on later, so she brought her vehicle back today and they fixed something else. They were very kind and easy to deal with.
This review was collected via phone interview by Customer Research Inc.

ES
EMILY S.
Halethorpe, MD
Mazda Protege5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2013
Good Service
Quick service, good communication. It would be a great perk if they vacuumed the floors!

RH
RODNEY H.
Bowie, MD
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2013
Great Job!!
Job was done on time and fair price.. Gary provides friendly and professional atmosphere..

DR
David R.
Ford Escort
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2013 Category: Service
David said this business is always prompt and courteous.
This review was collected via phone interview by Customer Research Inc.

EL
Edward L.
Honda CR-Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2013 Category: Service
Edward said he is happy with his experience because they did a lot of work on his vehicle and everything was nice.
This review was collected via phone interview by Customer Research Inc.

JJ
Janice J.
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/14/2013 Category: Service
Janice said they provide good customer service. They are helpful and they are convenient. She said she felt she paid for the convenience because they are expensive.
This review was collected via phone interview by Customer Research Inc.

JF
JOSE F.
Baltimore, MD
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2013
Five stars
Fair price, they did not try to "find" more things that needes to be fixed. Great recommendations from co-workers from Hopkins

DF
DION F.
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2013
Two Thumbs Up!!!
My experience was positive. Thank you for all your help-- Garry and Team

CO
CLAIRE O.
Baltimore, MD
Infiniti I30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2013
Convenient, honest and skillful
You can be confident that your car will receive the most thorough, honest, and skillful mecanical evaluation and explained to you in detail. It is very convenient and all work is guaranteed. I love those guys!

KS
Khurts S.
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2013 Category: Service
Khurts said the staff does a great job on his vehicle and provides good service. The business is convenient and overall, he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

BK
Binod K.
Mazda 626
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2013 Category: Service
Binod said everything was good.
This review was collected via phone interview by Customer Research Inc.

ZB
ZINA B.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2013
Excellent Service
The service was fast, friendly and a great price. I will be using their services again and again!!! I've reccomended them to many of my co-workers. You will not be disappointed.

JR
Joseph R.
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2013 Category: Service
Joseph said the service was really good.
This review was collected via phone interview by Customer Research Inc.

EC
Eunhee C.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2013 Category: Service
Eunhee said the service was convenient and she liked this business.
This review was collected via phone interview by Customer Research Inc.

AK
Amir K.
Toyota RAV4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/22/2013 Category: Service
Amir said the check engine light had turned on in his vehicle. He dropped the vehicle off with the business and was contacted a couple hours later. He was informed the repairs were estimated at $500 for a complete fix. He inquired why the cost was so high and was told there were some problems with the plug wires which needed to be changed. He asked if there was any way to lower cost and was immediately given a quote for $290. Amir stated he started calling around and found another business who offered to diagnose his vehicle and provide an estimate. His vehicle ended up being repaired at the other business for half the price of the second quote this business gave. He was not happy with this business and dissatisfied with the $80 charge for diagnosis. Overall, he was really dissatisfied with this business and the service received. He will not be likely to return to this business. This business is very convenient for him because he works close to them but now he is unsure if he will continue to bring his vehicle here. He would recommend this business to others but only for oil changes.
This review was collected via phone interview by Customer Research Inc.

LS
Lauren S.
Newark, DE
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2013 Category: Service
Lauren said she felt this business was responsive to her concerns.
This review was collected via phone interview by Customer Research Inc.

SK
Stella K.
Baltimore, MD
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2013 Category: Service
Stella said she's been there before and they try to figure out the problems with her vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
MARTHA S.
Baltimore, MD
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2013
great job as usual
I took my car in for an oil change and the fluids were topped off in addition to the oil change. I hadn't expected that, so it was a nice surprise when I had windshield wiper fluid for the way home.

RM
RUTH M.
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2013
Always Satisfied
I use this location as my sole auto repair business and really appreciate prices and services they offer. This time, came in for oil change and low tire pressure; both were fixed within time needed.

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