Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

839 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


BB
BOB B.
Parkville, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2013
Speedy service
Outstanding

BJ
BONNIE J.
Essex, MD
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2013
Diagnostic
Honesty and fair.

CP
CAROL P.
Nottingham, MD
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2012
Always ready the same day
Nice place and so very convenient to work!

VR
Vanessa R.
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Vanessa said she is divided in her opinion of this business because the service is good and she has no complaints about it but they did a poor job in detailing her vehicle. She stated that this business did a perfect job cleaning the exterior of her vehicle but the interior was not vacuumed properly and they used a liquid on the windows that fogged her windows to the point of being uncomfortable for her to see through them. She did let them know and they acknowledged something had gone wrong and offered to clean the windows. She would definitely recommend this business for service because they are very convenient and have early opening hours.
This review was collected via phone interview by Customer Research Inc.

CL
Chih-Yung L.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Chih-Yung said the business provides really good service.
This review was collected via phone interview by Customer Research Inc.

HE
Helen E.
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Helen said she had a good experience at the business and they got things done.
This review was collected via phone interview by Customer Research Inc.

PF
Phillip F.
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2012 Category: Service
Phillip said he had no complaints. The business provided good, speedy service, kept him posted on progress and the location was convenient.
This review was collected via phone interview by Customer Research Inc.

VD
VICKIE D.
Parkville, MD
Suzuki Aerio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2012
Inspection
Friendly, knowledgeable, reasonable, very courteous and professional.

RS
REBECCA S.
Dundalk, MD
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2012
Car always looks great!!!
I have my car washed regularly by Monument Street Auto Center and they always do a fantastic job, the guys are all knowledgeable and friendly and it is so convenient to park and go to work, come back and it is done!

RH
RODNEY H.
Bowie, MD
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2012
Fast and Friendly Service
The guys at Monument Street provided the service at a competitive price with a very friendly atmosphere.

MM
Mike M.
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2012 Category: Service
Mike said they checked his vehicle for other occurring issues and didn't charge him. The service was great.
This review was collected via phone interview by Customer Research Inc.

ZL
Zhiguang L.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2012 Category: Service
Zhiguang said the service was good.
This review was collected via phone interview by Customer Research Inc.

RM
RUTH M.
Street, MD
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2012
Ready and waiting
Brought my car in for an oil change and it was ready and waitiing for me by front door when I went to pick it up. Always great service.

AM
Amy M.
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2012 Category: Service
Amy said this business is convenient, honest, does good work and they have good prices.
This review was collected via phone interview by Customer Research Inc.

DF
DION F.
Rosedale, MD
BMW 325xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2012
I have confidence!
Garry is the man. A honest discussion of issue(s) with a wealth of knowledge. Thank you very much for helping me when my car does not want to "work right".

MS
MARTHA S.
Baltimore, MD
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2012
Service, convenience and attitude
I had a flat tire the other night and Nate and Gary helped me tremendously - all in good humor. The quality of work is very good.

DM
DEBORAH M.
Nottingham, MD
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2012
I feel as though Gary takes a personal interest in taking care of my car.
It is very convenient to have a place where I park to drop my car off for service but I always feel as though I am taken care of in a special way. My car is ready and running well when I pick it up. The Monument Street Auto Center makes it easy and affordable to have my car maintained for the past five years.

RF
Ray F.
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2012 Category: Service
Ray said they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

RS
Roberta S.
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2012 Category: Service
Roberta stated the staff was very courteous with the level of service and support she received.
This review was collected via phone interview by Customer Research Inc.

NK
Nancy K.
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2012 Category: Service
Nancy said that they were efficient and they did she asked of them plus her vehicle was ready on time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 801 - 820 of 839 in total