Good Morning Jibin,
I am sorry your experience with us was less than satisfactory. As always we appreciate your input & take customer satisfaction very seriously.
We will be happy to reclean your vehicle for you at N/C since you were disatisfied. i apologize for the mistake with you having to wait for your key, that was entirely my fault. Feel free to contact me at 410-522-3737 if you would like to schedule your free car wash.