Monument St Auto Center

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410-522-3737
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,013 Reviews)
5 star
82%
4 star
12%
3 star
2%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
98% Would Recommend
Latest Review 2 days ago

Reviews

EG
EVA G.
Baltimore, MD
Chevrolet Cutaway
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Brakes
Fast work !!
Thanks so much guys
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Thanks for choosing MSAC.  We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be!
Eva, Thanks again for recommending our Shop.

Call us for All your automotive needs 410-522-3737






SB
SHELBI B.
Baltimore, MD
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Fantastic and Trustworthy
If you don’t already love or have a mechanic, you absolutely need to give Garry and his team a chance at Monument Auto. Extremely professional and trust worthy with easy parking!!!
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be!
Thanks again, for choosing MSAC and recommending our Shop, Shelbi.

Call us for All your automotive needs 410-522-3737






Verified Customer
Colora, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/02/2020
tires
I have had a continuous problem with my tires losing air. I asked that a technician check tire pressure. One of tires had low psi and was not corrected
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Thank you for choosing MSAC and taking the time to complete our service review.

We are sorry that we didn't meet your expectations this time around- Thanks again for sharing so that we can correct our procedures.  410-522-3737 

MV
MARK V.
Baltimore, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
Great people and service
I'm always pleased with Monumental Auto service and employees.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Mark, Thanks for choosing MSAC and taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

Verified Customer
Baltimore, MD
Lincoln MKX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2020
Convience
Had an issue with my car over the weekend. Gary was able to diagnosis and correct the problem on Monday.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Thank you for choosing MSAC and taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

SH
STEVEN H.
Baltimore, MD
Ram 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Reliable solid and fair
Cannot go wrong with monument st auto . Been taking my work and personal vehicles there for years and never an issue . Work is done properly .
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Steven, thank you for choosing MSAC and taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

CP
Charlie P.
Essex, MD
Chrysler 200
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020 Category: Service
Charlie said this business's service is great, Gary is great and they get right on the job.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Charlie, thanks for choosing Monument Street Auto. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be! Thanks again for recommending our Shop.

Call us for All your Automotive needs
410-522-3737

Verified Customer
Baltimore, MD
Buick LaCrosse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Excellenct Service
I have been coming to Monument street garage for over 10 years. The convenience of being able to drop my car off for service while I work is awesome. The staff is personable and friendly. I have recommended their service to my family and friends as well.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Thanks for choosing MSAC. We appreciate your loyalty and the awesome review. Call us for all of your automotive needs.

410-522-3737

KB
KEISHA B.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/18/2020
Requested Service
Second time not getting the service I requested.
Recommended
George M. from Monument St Auto Center responded on 02/27/2020

We are sorry that we didn't meet your expectations this time. Our team usually is thorough. We hope you'll give us another try. We appreciate your feedback. 
Our team has the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Service the way it's meant to be. Thanks again for recommending our Shop. 


410-522-3737 - Garry







MJ
MONICA J.
Baltimore, MD
Saturn Outlook
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Great Service
Great and convenient service and reasonable pricing.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Monica, thanks for choosing G & M . Our family has been servicing the community for more then FORTY years. We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From Lightbulbs to Overhauls - Imports and Domestics.

Call us for All your automotive needs!
410-592-6868
www.gmautomotive.com

FN
FRANCES N.
Belcamp, MD
Chrysler 300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
Great service. Great price.
Finally, a car place I feel like I can trust.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thanks for choosing MSAC and for taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

NS
NICOLE S.
Abingdon, MD
Toyota Venza
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020
Service
Monument St Auto is so convenient I drop off in the morning and my car is ready when I get off. No waiting
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Fantastic! We are happy that you service while you work and keep your weekends free.

Thanks for choosing MSAC and for taking the time to complete our service review. We have the knowledge, tools, and experience to keep your vehicles in top notch condition.

We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

Verified Customer
Baltimore, MD
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
Appt, upon arrival response time exceptional
When I first arrived I do not recall names but the young lady checked me in. Car was pulled, appt 9:00 am was finished within 45mins. I was experiencing medical emergency, young lady so attentive offered me water, looking for was she could assist. I visited last year for I section, returned this year and will continue to return year after year.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thanks for choosing MSAC and for taking the time to complete our service review. Elizabeth is an attention to detail gal! So happy to know she was attentive to your health needs as well as your automotive needs.

MSAC has the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

Verified Customer
Perry Hall, MD
Volvo XC60
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2020
New tires
Came in to get two tires put on and found out I needed two more. Although the final price tag was higher than I expected they were able to get me what I needed and on the road that same day.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thanks for choosing MSAC and for taking the time to complete our service review. We appreciate the recommendation.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

GR
GABRIEL R.
Hagerstown, MD
Chevrolet Cruze
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Satisfied!
The lady at the front desk was extremely comforting and went above and beyond to make sure I was in good hands. Thank you for getting my car back to normal! I wish I could give 10 stars...
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thank you for choosing MSAC and taking the time to complete a service review. 

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics -
Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737