Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1131 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review about 23 hours ago

Reviews


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Daniel E.
Hudson, FL
Chevrolet Malibu
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/03/2018 Category: Service
Daniel said the staff did good work, but he waited over 60 minutes for an oil change in the waiting room.
This review was collected via phone interview by Customer Research Inc.

MA
Maria A.
Port Richey, FL
Ford Fusion
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/01/2017 Category: Service
Maria said she has not experienced any problems. They charge way too much. The changing of the thermostat was $215.
This review was collected via phone interview by Customer Research Inc.

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Richard A.
Holiday, FL
Jaguar XKR
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/17/2017 Category: Service
Richard said he has taken his vehicle to the business several times for the same problem, and they have been unable to resolve it. The ABS light is on, they replaced the sensor twice, and the dash light is still on. He is trying to sell his vehicle, so this is a problem. He's had to take time off of work. He would recommend them for something basic, like an oil change.
This review was collected via phone interview by Customer Research Inc.

RG
Rod G.
Hudson, FL
Saturn Vue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/04/2016 Category: Service
Spoke with Willma. She said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

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TIMOTHY H.
Port Richey, FL
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2015
the work was mediocre this time
My axles where done right by the repair of my power locks was poor still dont work and now I have trouble opening door with key

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Amanda K.
Florida
Volkswagen New Beetle
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2014 Category: Service
Amanda said this business was helpful and polite but they did not help with the problem on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Joe M. from Morrison's Discount Auto Repair responded on 11/12/2014

Ms. Kesslers volkswagon needed a new transmission. We would be glad to give her an estimate and replace it for her.


MS
Mariam S.
Hudson, FL
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/10/2014 Category: Service
Mariam said she had to go somewhere else to get a second opinion. The other facility came up with a totally different diagnosis. She would not recommend this business because of this issue.
This review was collected via phone interview by Customer Research Inc.

CR
Collin R.
Dodge Intrepid
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2014 Category: Service
Collin said he had to return to this business three times. He came in to have the water pump repaired but after leaving the business the belt flew off. Then he was told the balancer was damaged, so he bought a new balancer for $50. The vehicle ended up overheating down the road because they hooked the fan on backwards. He has never had a problem with this business before. He has always done business there and would still recommend them to others. He suggested the business to train their mechanics more.
This review was collected via phone interview by Customer Research Inc.

MC
Mellissa C.
Hudson, FL
Toyota 4Runner
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/26/2013 Category: Service
Mellissa said that the estimate they quoted her for a tune up did not match the final billing upon completion of the repairs. They also did a complete brake job and messed up on the installation. Her son was to leave for the military the next day and while he was driving the back end locked up and stalled on the freeway. He had to delay his departure an extra day because of this and was almost considered absent without leave due to this experience. She would not recommend this business due to this experience.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Chevrolet Blazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2013 Category: Service
David said he was very annoyed he had to return 6 days in a row, before they could do an alignment. He said they were waiting on a part for another vehicle and kept telling him to come back the next day.
This review was collected via phone interview by Customer Research Inc.
Joe M. from Morrison's Discount Auto Repair responded on 04/01/2013
We were actually waiting for a part to repair our alignment machine. Joe

JC
Joseph C.
Chevrolet S10 Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/22/2012 Category: Service
Joseph said that the business forgot to put the air filter hose back on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JL
JACK L.
Hudson, FL
Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/06/2012
Good work
Good work but pricey

DJ
Dwane J.
FL
Chevrolet Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/27/2012 Category: Service
Dwane said this business still needs to finish up some work on a repair that they did not finish the last time he was there.
This review was collected via phone interview by Customer Research Inc.
Joe M. from Morrison's Discount Auto Repair responded on 07/31/2012
Spoke to Mr. Johnson on 7/31/2012, has a slight leak in exhaust welds said he would be in as soon as he gets a chance to have it taken care of.

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