business image

Motorworx

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(488 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(540) 366-9099

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3016 Wentworth Ave Nw Roanoke, VA 24012
Motorworx's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(488 Reviews)

GP
Gaylen P.
Virginia
Oldsmobile Delta 88
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/21/2022
verified customerVerified Customer
Category: Service
Gaylen said the stereo in his automobile was stolen while his vehicle was at the business but the work was ok. He said he wanted what the business is going to do about his stolen stereo. He said he would not recommend the business.
Not Recommended

EG
Eugene G.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
verified customerVerified Customer
Category: Service
Eugene said they have serviced all his vehicles for quiet a while and always do a great job.
Recommended

ES
Evelyn S.
Roanoke, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customerVerified Customer
Category: Service
Evelyn stated that the employees were very kind and helpful employees.
Recommended

KB
Karen B.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
verified customerVerified Customer
Category: Service
Karen said they provide good customer service , are very flexible with her needs she recommends this business for service.
Recommended

RP
Richard P.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customerVerified Customer
Category: Service
Richard said the staff does good and decent service and provides a great job.
Recommended

RH
gravatar
ROBERT H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customerVerified Customer
10
My ford truck
The service was very good, the front desk was friendly, as well as the workers. I would recommend your shop to anyone I know and tell them the service is great,

JW
gravatar
JOE W.
Roanoke, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customerVerified Customer
Great people and service
I have never been disappointed with work done at Motorworx. I trust them to only do what is needed, when it is needed.
Recommended
Philip W. from Motorworx responded on 07/27/2021 09:13 AM

Thanks Joe!! I hope the suburban is braking properly now lol!!


BB
Brandon B.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2021
verified customerVerified Customer
Category: Service
Brandon said the staff always takes care of him.
Recommended
Philip W. from Motorworx responded on 07/05/2021 08:45 AM

Thank you Brandon we will see you on Thursday for your repair work!


TS
Tywanny S.
Virginia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2021
verified customerVerified Customer
Category: Service
Tywanny said most of the time, she is pleased with them. It needed more work and no one called to let her know what needed to be done. They just sent a text to tell her it didn't pass inspection. They could have let her know, before doing the inspection and she could have had them order parts and do the work, while it was there. Now she has to take it back for the work.
Recommended
Philip W. from Motorworx responded on 07/05/2021 08:47 AM

I apologize again for not making phone contact about your vehicle, however we look forward to seeing you on Friday for the work and extra work requested. Thank You!!


EP
gravatar
ED P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customerVerified Customer
Very good work
They do very good work !
Recommended
Philip W. from Motorworx responded on 06/24/2021 06:50 AM

Thanks!!!


RH
Robert H.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customerVerified Customer
Category: Service
Robert said the staff provide good service.
Recommended
Philip W. from Motorworx responded on 06/07/2021 08:04 AM

Thank You, looking forward to seeing you again Friday the 11th!


AS
Andrew S.
Virginia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2021
verified customerVerified Customer
Category: Service
Andrew said everything went fine, and he would absolutely recommend the business for service.
Recommended
Philip W. from Motorworx responded on 06/07/2021 08:05 AM

Thank You, hope to see you soon for maintenance of your vehicles!


BM
Beth M.
Virginia
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/12/2021
verified customerVerified Customer
Category: Service
Beth said they left her vehicle jacked up and the catalytic converter got stolen. They tried to make her pay for all except 45 minutes of labor and ended up coming to the agreement on her paying half of it because they could not catch the issue on camera They did not ask or call or update her on whether she wanted the universal part installed, which was a less expensive part and installed it without confirming with her. Also the serpentine belt has a squeak since she got the vehicle but will not take the vehicle back and will replace it herself.
Not Recommended

RP
Richard P.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021
verified customerVerified Customer
Category: Service
Richard said this business does a good job. They are quick, neat and clean. He likes the way he is treated.
Recommended
Philip W. from Motorworx responded on 06/07/2021 08:06 AM

Thanks Richard have a great day!


JD
Judy D.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021
verified customerVerified Customer
Category: Service
Judy said they always give her a good deal, are always prompt and do what they say.
Recommended
Philip W. from Motorworx responded on 06/07/2021 08:07 AM

Thanks Judy!

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