Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

488 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


LB
Linda B.
Virginia
GMC Terrain
Verified Customer
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04/24/2018 Category: Service
Linda said they got everything done and made sure she was happy.
This review was collected via phone interview by Customer Research Inc.

TM
Terrance M.
Burke, VA
Nissan Maxima
Verified Customer
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04/24/2018 Category: Service
Terrance said the business has great customer service.
This review was collected via phone interview by Customer Research Inc.

JM
JEFF M.
Gainesville, VA
Acura TL
Verified Customer
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04/20/2018
Great Service and People
Another good experience at My Dads. Highly recommend.

AK
Angel K.
Fairfax, VA
Honda Civic Cpe
Verified Customer
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04/20/2018 Category: Service
Angel said the staff was very nice, honest, and the service was great.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Herndon, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Keith said they provided awesome service even though the repairs cost more than what the vehicle is worth.
This review was collected via phone interview by Customer Research Inc.

KD
Karen D.
Fairfax, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Karen said the staff provided really good service and she was happy with the work.
This review was collected via phone interview by Customer Research Inc.

NW
NANCY W.
Fairfax, VA
BMW X3
Verified Customer
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04/05/2018
First and last stop when looking for a quality auto repair business.
Top notch service with a smile, and a team of smart mechanics/technicians that don't try to up-sale you.

DM
David M.
Fairfax, VA
Dodge Dart
Verified Customer
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04/03/2018 Category: Service
David said it was a great and pleasant experience. The staff provided excellent service and the guys were very nice to him.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Ashburn, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
David said he has been going to this business a long time. They do an outstanding job.
This review was collected via phone interview by Customer Research Inc.

HO
Helen O.
Fairfax, VA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Helen said she recommends the business.
This review was collected via phone interview by Customer Research Inc.

AJ
ALLEN J.
Sterling, VA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
VA Inspection
Getting an inspection should be easy. Even for a car with about 140k, the inspection is a basic "everything works" kind of test; headlights, various running lights, horn, brakes, tires, etc. There should never be a surprise or major issue, because for someone who gets their car serviced regularly, the mechanic should be keeping the owner up to date. In this case, Brian observed "a couple of issue that probably will need to be addressed in the next year". That is the kind of heads-up communication I appreciate. Nothing right now, but put brakes on the list (I knew that - getting 140k out of an original set of brakes is pretty good), and watch the rock-strikes to ensure none get bigger (with the massive amount of construction happening in around here - I have picked up a couple of 'stars' on my windshield). In and out quickly, first thing in the morning, without incident. I like that!

BM
BRAD M.
Centreville, VA
Acura TSX
Verified Customer
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03/26/2018
The best decision you will make
If you prefer honesty and integrity, as well as customer service, reliability, and timeliness, over all other things in any transaction, then why even consider going anywhere else? Not to mention they keep an online profile of your vehicles to help you keep track of things.

AS
Andy S.
Reston, VA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Andy said O.J. and the staff were very kind, open, and honest. O.J. even gave her a follow up call to make sure she was satisfied.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Centreville, VA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Ryan said he likes the counter person, he is very nice. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

HS
HABIB S.
Centreville, VA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2018
Great
Good mechanics and reliable service. I bring all my cars here. You can count on Brian and the team.

MC
MILTON C.
Centreville, VA
Honda Civic
Verified Customer
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03/16/2018
Great customer service as well as very knowledgeable team!
From the initial call to get my vehicle repaired all the staff were nothing short of great! I got a detailed report of what was to be performed on the vehicle to make sure I was satisfied with their findings. I also got frequent updates on everything that was happening during the process making me feel very at ease. I even had to leave my vehicle a couple days extra to take care of personal issues and was told that it would not be a problem to do so. The whole process was flawless and would highly recommend this facility to anyone looking for help with their vehicle needs. Thank you again to My Dad's Automotive team for a their efforts and hard work!

SB
Steve B.
Chantilly, VA
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Steve said he couldn't have asked for more of this business. The staff exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

WC
Won C.
Fairfax, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Won said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

OF
ORLANDO F.
Fairfax, VA
Acura RLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2018
Great as alwas
As usual, last minute for me and did not have a lot of time, but work was done in a timely manner and with the quality expected. thanks Brian & team.

KA
Kadi A.
Fairfax, VA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Kadi said she was originally given a quote of $900, but the staff found a way to cut it down by $400.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 488 in total