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O'Neill's Transmission Service, Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(590 Reviews)
0
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Score Details

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores™
3.7
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means more than maintaining superior technical skills; it means genuinely caring for each customer, whether an individual car owner or an automobile dealer. And it means showing and backing that care with a meaningful guarantee. ...more

Categories
Auto Maintenance, Transmission Repair, Auto Repair
Contact
(616) 949-1230
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
6749 Old 28th St SE Grand Rapids, MI 49546-6923
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O'Neill's Transmission Service, Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(590 Reviews)
Write a Review
Recent Reviews
RC
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Ray C.
Belmont, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
10
Old fashioned, code of the west types. Word is their bond, seal it with a handshake. Trustworthy.
I guess I would describe O'Neils as "old fashioned". Several years ago I had inquired of them to do some work on my Toyota and they basically said that I could do much better at the dealership since the dealer could purchase the replacement parts at a better price. Recently had my Ford truck in for brake replacement and a transmission check. Said they only changed the fluid and filter, everything else was fine, but it sure changes gears much more smoothly now. Put new brakes on all around, rotated the tires and checked the transaxel lubricant levels no charge. Got everything done in two days, kept me up to speed on progress etc. Really made me comfortable that their objective was not to max their billing potential but do the repairs as cost effectively as possible. Think they recognize that repairs to the electronic nightmares they call vehicles these days are costly enough without them adding to the misery. Would recommend them without hesitation. P.S. I'm in my 70's so I've kissed a lot of car repair service "frogs" , very few "princes" or ( "princesses"... to be PC.) O'Neil appears to be a good one.
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