I took my car in because it was smoking. I had the engine rebuilt by Purrfect Auto in January 2013. It seems as though they did a great job of fixing it this time, and it was under warranty. I was disappointed, though, that they wouldn't help me pay for any part of the rental car I got. It wasn't my fault that the car needed to be brought back. I think they should have paid for the rental car...at least some of it ! My rental car cost me another $800 above the cost of the original engine rebuild. That cost $6000. I don't think I should have been responsible for the entire rental car bill. However, I have been generally pleased with the service at Purrfect Auto !
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer