Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

214 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


AC
Alwee C.
Los Angeles, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Alwee said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018

Alwee, We strive to provide this type of exceptional service to each of our guests, so thank you for your feedback. We I'll  see you on your next seervice.


TM
Tony M.
Los Angeles, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Tony said the staff provided quick and fast service and good customer service.
This review was collected via phone interview by Customer Research Inc.

PC
Pail C.
Los Angeles, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Pail said they did a great job and he recommends them for service.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Los Angeles, CA
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/28/2018

David, thank you so much for your feedback. Our goal is to provide excellent service and we're glad… 


AR
Alex R.
Los Angeles, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Alex said the staff gave him perfect service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/28/2018

Thank Alex you for taking the time to leave a nice review! It was our pleasure working with you.


AP
ALI P.
Los Angeles, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
The only place I’ll take my car too now!
I had to get my car towed and found Ronys on yelp. It’s less than 5 miles from my home which made me skeptical bc it can’t be both convenient AND honest AND easy, right? Wrong! They’re quick, fair, have great customer service and I’ve officially stopped bouncing around from shitty shop to shitty shop. I’ve sent at least 3 people there!
Rony H. from Rony's Car Pros responded on 08/22/2018

Ali, we really appreciate receiving feedback and you made our day! Thank you for your review.


TL
Tamara L.
Marina Del Rey, CA
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Tamara said that she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/22/2018

Thank you so much for choosing to do business with us here at Ronys car pros ! We're so glad that you  have a good experience with us.


MN
Michael N.
Columbus, OH
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Michael said that everything was great about the place.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/22/2018

 Thank you, Michael, for taking the time out to write this review.


AP
Adam P.
Santa Monica, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Adam said this facility is very good.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/22/2018

Thanks so much for sharing this feedback! We appreciate your loyalty.


EC
Erick C.
Los Angeles, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Erick said this business is really, really good all around. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 07/19/2018

Thank you Erick, We are really pleased to hear about your positive experience with us.


TJ
Tracy J.
Los Angeles, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tracy said the staff at this business are very responsive to her questions and the experience was good.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 07/19/2018

Tracy, thank you very much for your review.  We appreciate your feedback and thank you for taking the time to share your experience.


PM
PATRICIA M.
Culver City, CA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
The best mechanic in Los Angeles!!!!
We've been going to Rony's Car Pros for more than 15 years, they are honest and very professional. We highly recommend their services to anyone!!
Rony H. from Rony's Car Pros responded on 07/13/2018

 Thank you Patricia, for the kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!


KA
Kaitlin A.
Los Angeles, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Kaitlin said the staff have fair pricing, and she can bring her vehicle in any time and they'll service it.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 07/03/2018

 Thank you for your kind words! We are so happy to hear that. We appreciate your business and are here if you need us. Thanks for choosing Rony's car pros!


TS
Todd S.
Los Angeles, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Todd said the staff did what they said they were going to do. They were good and nice. They did not mess around.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 07/03/2018

Hi Todd, we appreciate your feedback. It's encouraging to hear our team treats you well and makes sure to do a good job. 


GR
Gregory R.
Los Angeles, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Gregory said the business had excellent service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/28/2018

We really appreciate your review letting us know how we're doing. Thank you. Greg !!!


MC
Marck C.
Los Angeles, CA
Dodge Stealth
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Marck said the business does a good job.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/25/2018

Hello Marck! Thanks for reviewing your experience with us! We appreciate your feedback.


MA
MOE A.
Los Angeles, CA
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Most honest mechanic in town
I have been dealing with Roni, Lily and their crew for a few years.
They are by far the most honest and knowledgeable mechanic shop I have ever dealt with.
I highly recommend them.
Rony H. from Rony's Car Pros responded on 06/25/2018

Thank you for taking the time to write an excellent review regarding your  experience!  Moe  is a great asset to our company, and we are very pleased to hear that you are happy with his customer service. Once again, thank you.


JM
Juan M.
California
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Juan said the staff is great, honest and he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/21/2018

Juan, Thank you for the great review! It's so nice to hear comments like this!
Thanks again.


CG
Cesar G.
Los Angeles, CA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Cesar said that he turned in his vehicle to this business, the staff told him what needed to be done and the service was done quickly.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/19/2018

Thank you Cesar for take the time to rewiev us.


DD
David D.
Los Angeles, CA
Volvo 960
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
David said the facility provided prompt and efficient service. He said the price was good as well.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/19/2018

Thank you David.
We look forward to the opportunity to continue serving your needs!


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