S&M Automotive Service

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804-730-2108
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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(525 Reviews)
5 star
93%
4 star
5%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 6 days ago

Reviews

Verified Customer
Richmond, VA
Honda Element
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Honest work
Only place we will bring our cars. They always explain the issue and your options never trying to up sell you on 10 things you don’t need. All around great shop.
Recommended
JS
James S.
New Kent, VA
Nissan Armada
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Have been a customer for many years
Only place we take our cars
Recommended
LL
Lucinda L.
Mechanicsville, VA
Ford Fiesta
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019 Category: Service
Lucinda said that the place was great, they were quick and professional.
Recommended
JM
Jennifer M.
Mechanicsville, VA
Kia Sorento
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Excellent work. Easy drop off pick up. Friendly.
Excellent work. S&M doesn't up sell customer. Honest. Vehicle done in timely manner. Easy scheduling, drop off/pick up. Friendly.
Recommended
ET
Ernest T.
Mechanicsville, VA
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019 Category: Service
Ernest said he was pleased with his service. The employees were fair. They provided pretty good service.
Recommended
DF
Dan F.
Mechanicsville, VA
Mazda CX-9
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019 Category: Service
Dan said everything they had done worked.
Recommended
JL
Juanita L.
Mechanicsville, VA
Nissan Versa Note
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019 Category: Service
Juanita said they were very good and kind.
Recommended
WS
William S.
Mechanicsville, VA
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2019 Category: Service
William said the employees were thorough. They completed the service very quickly.
Recommended
IM
Ian M.
Mechanicsville, VA
Lexus RX 300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2019
Service visit
Honesty, professionalism, inregrity, and friendliness.
Recommended
RS
Ryan S.
Mechanicsville, VA
Ford Taurus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Awesome place
I’ve been going to this place for about 6 or so years. Good people to deal with great communication. Always accommodating when it comes to my on call schedule. I appreciate all they do. Thank Mike and the guys that make have helped me so far maintaining my vehicles.
Recommended
JS
Jeremy S.
Mechanicsville, VA
Nissan Xterra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
Great Service, highly recommend
Excellent customer service. Provided honest recommendation of repairs which actually saved me money. It’s hard to find a reliable and honest mechanic that you can trust; this is that place. I trust and recommend my friends and family to come here for peace of mind if nothing else.
Recommended
DS
Dale S.
Studley, VA
Subaru Legacy
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Subaru
S/M Auto is a great place to have your car serviced. They are knowledgeable, courteous, and fairly priced. They never try to get their customers to have work done that is not needed. Very professional!
Recommended
LR
Lyn R.
Hanover, VA
Kia Soul
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Did the job in a timely manner and did what was requested.
Also found a problem with my window washer fluid. They let me know and requested confirmation before replacing it. Reasonable price, too.
Recommended
JL
Jon L.
Mechanicsville, VA
Dodge Charger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2019
Fast one-day service at S&M Auto...
Thanks to the guys at S&M, I called in the morning to check on getting get an oil change and state-inspection on both my Avalon and Charger and was told to bring them right in. This is the level of service that has set S&M apart from other auto repair shops and it's very much appreciated...
Recommended
RW
Robert W.
Providence Forge, VA
Cadillac Escalade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019 Category: Service
Robert said the business does good work. They don't do anything unnecessary, and talk to him about any future recommendations they have. He appreciated their honesty.
Recommended