Reviews
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Ang S.
Mechanicsville, VA
Dodge Pickup
Verified
Outstanding customer service and great service technicians.
The title says it all. I repeat great service technicians. Nick my advisor was helpful throughout the whole service process. Dodge life forever!!!!!
Recommended
MH
Michael H.
Virginia
Saab 9-5
Verified
Michael said the staff were good. They were nice and they had a nice waiting room. The service was done quickly and they were honest. They did the work as cheaply as possible.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Eva S.
Mechanicsville, VA
Honda Civic Si
Verified
Mike knows what he is doing.
Mike seems to be honest and does a great job.
Recommended
SZ
Selma Z.
Richmond, VA
Honda Accord Sdn
Verified
Selma said they were polite, friendly and very thorough. She did not have any complaints and they accommodated her. She was pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Joseph C.
Midlothian, VA
Nissan Pathfinder
Verified
Great service
Mike & his crew are great! I had a 4p appointment for state inspection they had me in & out.
Recommended
NO
Nathan O.
Mechanicsville, VA
Mazda Mazda3
Verified
Honesty
As always, I can expect an honesty and to notch work. Been going here for years and they've never steered me wrong. Thank you so much.
Recommended
DW
David W.
Mechanicsville, VA
Toyota Camry
Verified
David said he trusts them.
Recommended
This review was collected via phone interview by Customer Research Inc.
AW
Alex W.
Mechanicsville, VA
Mitsubishi Lancer
Verified
Great Alignment!
The guys at S&M are always super nice and courteous. They are always helpful and get the job done right!
Recommended
LC
Lloyd C.
Mechanicsville, VA
Honda Accord Cpe
Verified
They seem to care about you , very nice people. Always does a great job
Great job
Recommended
AG
Austin G.
Richmond, VA
Subaru Outback
Verified
Knowledgeable, friendly, professional, prompt
everything you could want in auto maintenance
Recommended
SJ
Shane J.
Richmond, VA
Jeep Grand Cherokee
Verified
Shane said the staff was very helpful and they gave him options on how to fix the problem.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Jon L.
Mechanicsville, VA
INFINITI G35 Coupe
Verified
S&M is my go-to shop in Mechanicsville for quality auto repairs...
As always, I can depend on Mike Matthews and his team of highly-skilled automotive technicians to keep my vehicles running smoothly at a very fair price...Thanks guys!
Recommended
SB
Steve B.
Quinton, VA
Toyota Avalon
Verified
Good work. Good service.
Provided good service under challenging circumstances.
Recommended
DH
Dennis H.
Hanover, VA
Ram 1500
Verified
Dennis said this business does a good job and they are trustworthy.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
Sarah G.
Mechanicsville, VA
Nissan Sentra
Verified
Spoke with Ben. He said the staff is friendly, and the prices are good.
Recommended
This review was collected via phone interview by Customer Research Inc.
EL
Eugene L.
Mechanicsville, VA
Toyota Camry
Verified
Spoke with Eugene's wife. She said this business was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
Jim D.
Richmond, VA
Chevrolet Suburban
Verified
Excellent service
Finds the problem and definitely worth the cost
Recommended
PW
Peter W.
Mechanicsville, VA
Dodge Dakota
Verified
Peter said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Robert W.
Providence Forge, VA
Cadillac Escalade
Verified
Robert said they did a good job and everything was fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Garland H.
Mechanicsville, VA
Chevrolet Camaro
Verified
Great
Always happy with service. Nice people to deal with
Recommended