Shorty's Bear Safety Service Inc.

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

635 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


LT
LaWana T.
Amarillo, TX
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
Trust and skill
Honesty! Friendly and accommodating. They know what they are doing.

MW
Mike W.
Amarillo, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017
Stands behind their service.
Took my truck in for air conditioner service. It was blowing hot air, just had it charged 05-30-2017.It was still blowing hot air. They Performed A/C service, recharged it, and found rubber insulator had become loose on pressure switch and was causing a bad connection.

DG
Donnie R. G.
Amarillo, TX
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2017
Great service
Yes

NT
Nora T.
Livingston, TX
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017
Great service
From the first phone call to the visit for service my interaction with Shorty's was friendly and professional. The price was reasonable also.

MJ
Matt J.
Amarillo, TX
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
First Experience with Shorty's
Friendly staff, easy appointment and fast, quality service. Very pleased.

SM
Sharon M.
Amarillo, TX
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Broken headlight
Timely service, high quality work

GK
Galen K.
Amarillo, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Friendly and responsive to your concerns
Will continue to use

RP
Raylene P.
Canyon, TX
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017
Review
They take appointments and keep them. Service is done quickly and at a fair price.

SG
Sunshine G.
Salisbury, NC
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/06/2017 Category: Service
Sunshine said the staff did not provide the full cost of the service up front.
This review was collected via phone interview by Customer Research Inc.
James and Danny B. from Shorty's Bear Safety Service Inc. responded on 09/27/2017

Sunshine thank you for your review. I apologize that out initial estimate was off. Once we started doing the work we found more problems. I have been trying to contact Sunshine to reslove this issue. She has not return any of my calls.


NB
Nickey B.
Claude, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2017
Quick and efficient!
Great service. Quick,but efficient!!

VD
Virgil D.
Amarillo, TX
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
Excellent service
I had an emergency on a Sat morning and Danny didn't hesitate. To jump right in on my battery/alternator issue and wound up replacing my battery after making sure my alternator was ok. He did this knowing that there were a lot of customers before me. Above and beyond call of duty.

HM
Harvey M.
Brandywine, MD
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Great place! Was a life saver!
Our AC went out in 100+degree heat! I called them and asked if they could look at the camper. Took it in, we were first in line and within an hour we were in our way! Now that is excellent service! Thank you so much!

CH
Cade H.
Amarillo, TX
MINI Cooper Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2017 Category: Service
Cade said he took his vehicle in to be realigned but the business could not fix it without installing an adapter kit for $600. He appreciates their friendly customer service and they were willing to split the cost for the visit but he said basically he paid money for nothing because his vehicle still pulls to the right and he is not happy.
This review was collected via phone interview by Customer Research Inc.

WP
Wess P.
Amarillo, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Good job. Great service
I'm in charge of over 285 vehicles with my company and they are the only ones I trust with an alignment.

MS
Mike S.
Amarillo, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Mike said they are really good. He has had work done there before and they are professional.
This review was collected via phone interview by Customer Research Inc.

RC
Ryan C.
Forney, TX
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Ryan said the guys in the office were great. The technician was straight forward and to the point. He was a no nonsense kind of guy and he was not very personable.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Texas
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Mike said this business had good service.
This review was collected via phone interview by Customer Research Inc.

WP
Wilburt P.
Tucumcari, NM
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2017 Category: Service
Wilburt said this business provided good service, but it took two weeks to complete.
This review was collected via phone interview by Customer Research Inc.

MH
Maegan H.
Wildorado, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Maegan said she appreciates their customer service.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Amarillo, TX
Chevrolet Forward Control
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Rodney said the service at this business was good. They were very friendly and very helpful. They seemed to be very thorough.
This review was collected via phone interview by Customer Research Inc.