Additionally not one employee, including the front counter clerk was wearing a mask ( when I asked he said the ear loop had broken). Upon arrival to home, we thoroughly disinfected our vehicle and then ourselves.
We are not happy. We will not return.
Thanks for taking the time to leave a review. Is there anything we could have done better to get a 5-Star Review? We are always open to customer feedback on how we can improve.
Jacob, thanks for the awesome review! Paul is our newest addition to the Silverdale team and brings years of automotive customer service skills to our shop
Thanks Brian for the positive feedback regarding what we did well. Hope to see you again!
Greg, feel free to give me a call to discuss your concerns about your vehicle. We definitely want to take care of the issue.
At Silverdale Transmissions and Automotive, we know how difficult the economic environment is for many people during this pandemic. We are always happy to work with our customers as your safety is our priority.
Thanks Justin for trusting us with your vehicle and for taking the time to give us this review.
They fixed the worst of it quickly and communicated well
Elizabeth, my team and I greatly appreciate your 5 Star Review. We look foward to seeing you again.
Thank you James for taking the time to leave us a response. Your feedback regarding your customer service satisfaction is very important to us.
Thank you for the excellent review. We greatly appreciate your service!
Happy to hear we provided the service you were looking for. We greatly appreciate your business and review!
As Kitsap County's oldest and most trusted transmission, engine repair, and complete automotive service facility we pride ourselves in providing our customers with the best possible care. Thank you for your kind words!