Shawna, thanks for trusting our team of automotive experts with your truck and for leaving us this review.
Thank you for the 5-star review Cassidy. Hope to see you the next time you need service.
Thank you Darrow for taking the time to provide us this review. We take pride in backing our warranty and doing whatever we can to help our customers get back on the road as quickly as possible. Hope to see you again!
Jeff, thank you for your review! I'm sorry you had to make several visits to our shop for the problem to be completely rectified. In the 30 years I have spent in the automotive industry, I have seen repair times increase with the complexity of the modern vehicle. I can assure you that as a member of the Automotive Service Association (ASA), our shop abides by a Code of Ethics. Quality repairs and customer satisfaction are the ultimate goals for our shop so I'm glad you trust us with servicing your vehicle.
Thank you James for the excellent review. Because we value our customers, we work hard to provide the excellent service they deserve. I've owned this shop for 25 years and completely understand what you mean when you reminisce about the "old neighborhood shops."
Thank you for taking the time to leave us a review. Because we value our customers, we work hard to provide the excellent service they deserve. I'm glad our Silverdale team was able to meet your expectations!
Best part is the front office isn't just an order taker and schedule maker, they also know their parts like a mechanic and make good recommendations. The service end provides images of the worn out parts so you can trust that if they are making recommended replacements or parts that are broken it's more than just " their word"
If ever i am in need of an overhaul on another transmission this would be the 1st place i called
Thanks Tony for taking the time to leave us this awesome review. We have a pretty extensive shop management system that allows our technicians to take pictures of wear and tear and any vehicle issues so our customers can see exactly what our mechanics have discovered. It is a feature that allows us to provide top-notch customer service.
Thanks for the 5 stars! We greatly appreciate your business.
Shawna, thanks for the great review! The team at Silverdale Transmissions takes pride in their work and strive to provide a great customer experience. Glad we met your expectations.
Ron, thank you for recommending Silverdale Transmissions and Automotive. It is important to us that we provide our customers with peace of mind knowing that we stand behind our products covered by a warranty.
We are glad to hear that the Silverdale team took good care of you and servicing your vehicle needs. We will see you for your next service!
Thank you for taking the time to provide us feedback on your recent service. We greatly appreciate your business. See you next time!
Glad you were happy with the service that my team provided you!