Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(670 Reviews)

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
99% Would Recommend
Latest Review about 1 hour ago

Reviews


CC
Cole C.
Washington
Ford Police Interceptor
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2017 Category: Service
Cole said he had a great experience, and he would recommend this service.

CP
Curtis P.
Washington
Volkswagen New Beetle
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017 Category: Service
Curtis said John is a very knowledgeable person and he always has a great experience when working with him.

HR
Herbert R.
Pacific, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Trustworthy
A mechanic you can trust is priceless. Very thorough explanation of work to be performed or work that does not need to be performed.

KH
Katie H.
Auburn, WA
Nissan Armada
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017 Category: Service
Katie said the business was easy. They were clear with everything they were doing.

MQ
Musemil Q.
Auburn, WA
Volkswagen Passat
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017 Category: Service
Musemil said he would recommend the business for service.

CD
Carson D.
Auburn, WA
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017 Category: Service
Carson said the business is really reasonable and they don't try to sell him more than he needs. He wanted the staff to change his transmission fluid. Instead of taking his money they told him it would be better to wait, which was refreshing to hear. He wanted to let the business know to keep it up.

JS
Jenny S.
Auburn, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
skyline automotive is fabulous
JOHN IS A AMAZING MECHANIC my whole experience was fabulous .. His whole staff is amazing . carol is fabulous also it is the most friendliest place in town and great service .

SE
Shariffa E.
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Top-Notch Service
John and his staff were wonderful! I had to get work done on my breaks and John had me in/out so fast. Most importantly, he and his staff were VERY honest with pricing and needed work. Such a warm, friendly and family oriented establishment!! I would definitely recommend this shop to anyone near or far!! I was so impressed by the amazing customer service, punctuality and honesty exuded by his entire staff; not to mention how thorough his work is!! Thank You John!!! You are an angel :-)

EL
Evonne L.
Tacoma, WA
Chevrolet HHR
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2017
oil change
very friendly great rates and excellent customer service.

TS
Tonya S.
Algona, WA
Mazda 626
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2017 Category: Service
Tonya said the staff was good.

MC
Mike C.
Pacific, WA
Nissan 210
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017 Category: Service
Mike said the staff did everything he asked for.

MM
Michelle M.
Auburn, WA
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017 Category: Service
Michelle said she was extremely pleased with the work and with their professionalism. Everything was perfect.

PM
Patrick M.
Auburn, WA
Pontiac Grand Am
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2017 Category: Service
Patrick said he had some questions that were not answered thoroughly. The service was alright.
John F. from Skyline Automotive Repair responded on 09/01/2017

Patrick and his father came in originally asking about the Washington State Emissions failure procedure due to them just failing. After their numerous question were answered they set up an appointment for the next working day. After Patrick's father dropped the vehicle off, the vehicle was diagnose with estimates for all codes on emissions paper. Patrick's father was the one we were told to contact for approval on repairs. He expressed they weren't able to afford any repairs at this time, but would like to add an oil change to the vehicles bill, and that they would need to get through on the waiver process if possible. When Patrick and his father came in to get the vehicle, they were given 4 estimates to repair the vehicle when they could. Patrick's father became upset that no repairs were made other than the oil change and that they still had to pay $150 to get through the waiver process. All of this was explained to him a third time before they had left the shop. In no way, shape or form do we here at Skyline feel like they weren't given answers to their concerns. We always try to go above and beyond with all customers. 


JC
Joseph C.
Kent, WA
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017 Category: Service
Joseph said he was very pleased with this business and he will return. Past experiences at other repair facilities have left him not trusting them but this one is so different. He is not only satisfied with the service. The receptionist played with his 2 and a half year old vehicle. They also have a great play area for kids. They have popcorn, snack and water in the waiting room.

TW
Tha W.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Highly recommend
John, the owner of this shop, has been taking care of my vehicles for over six years, first at a neighborhood shop and now at his own garage. I sought him out at his new shop after he left the last place. He is a rare breed. I trust him entirely with my cars. For those of us who don’t know car repair, it can be intimidating going to a garage. We’ve all been to places where you go in to repair one problem, and walked out the door with an estimate way beyond the budget. John is not a salesperson - he will give you an honest assessment of what is needed and what is not and work within your budget. He has maintained and repaired our usual daily vehicles, an Infiniti and a Volvo, and has nursed an old Landcruiser back to life. Over the years he has handled every kind of maintenance and repair job ranging from the regular oil change to putting in a new transmission without any problem. Finally, he is a nice guy and very easy to work with.