Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

334 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 1 hour ago

Reviews


Verified Customer
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019
Great shop
This is a truly one of the most honest shops I've been to in quite some time. He broken down everything that was wrong with my car which I havent had in quite some time and i go to shops alot. Very honest with the prices and reasonable. Just overall a great place to go to get your vehicle look at if it needs maintenance. Other than that and only reason i gave them a 4 instead of 5 is the wait. I had to wait about 3.5 hours . That i dont experience much with brake pads and other little minor things to fix. But still a great place and i would come back next time and just drop it off and swing by later.

JB
Joyce B.
Auburn, WA
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2019
Affordable Car Repair and Maintenance
Quick and affordable service and maintenance.

PG
Pat G.
Washington
Chevrolet Chevy Express
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2018 Category: Service
Pat said they were pretty quick.
This review was collected via phone interview by Customer Research Inc.

SA
Seann A.
Auburn, WA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Seann said the business did everything they said they were going to do and they did it nicely.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Washington
Nissan 350Z
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Richard said the staff is pretty awesome.
This review was collected via phone interview by Customer Research Inc.

JL
Jeffery L.
Washington
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Jeffrey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Algona, WA
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Alex said the mechanic fixed his engine leak but the overall price and recharge cost was expensive.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Auburn, WA
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Scott said his repairs came in above the price that was originally quoted to him.
This review was collected via phone interview by Customer Research Inc.

OC
Othmae C.
Auburn, WA
Toyota Celica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Othmae said his experience was ok, the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Auburn, WA
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2018
Clutch pedal hasstill a problem
Everything fine except clutch pedal. Clutch pedal isn't smooth. It doesn't come back when I tread on it more than 20 times.

DT
Dominic T.
Washington
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2018 Category: Service
Dominic said the staff gave good customer service. However, their diagnosis was incorrect and he was definitely disappointed as he asked specifically to test this main issue.
This review was collected via phone interview by Customer Research Inc.
John F. from Skyline Automotive Repair responded on 03/16/2018

THERE WAS NO DIAGNOSTICS DONE ON THIS VEHICLE. Customer came in and asked how much it would cost to replace front and rear differential fluids as well as the transmission fluid because he just purchased the car and was traveling at least 2 states over. Customer was given an estimate agreed to the price and dropped off the vehicle the next morning. The services that were asked for were done as well as the tech finding the engine oil drain plug to be loose. Which was tightened and topped off for no extra charge. 


MA
Mike A.
Auburn, WA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2018
Great Services
Great cost and service .

SG
Summer G.
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017
Troubleshoot belt tensioner noise/ function
John was quick and thorough. Maybe charging for labor when I planned to have the repairs done at the shop wasn't necessary that day, but either way happy enough to return and get repairs addressed.

MS
Matt S.
Auburn, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Matt said the service was good, but it was a little more expensive than he thought it would be.
This review was collected via phone interview by Customer Research Inc.

PE
Philip E.
Auburn, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017
Customer Service
Willing to work with you and make things right.

RT
Robert T.
Washington
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
Robert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CK
Corey K.
Auburn, WA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017
Oil change
Very clean with friendly employees.
Only reason I didn't give 5 stars was that the tech spilled oil down side of engine and didn't do a very good job of getting it cleaned off.

SG
Summer G.
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017
First impression is what sticks!
Honest, respectful, precise and affordable. My first experience was directly with the owner and appreciate so much how he took car of my car. Will recommend to others and return.

CJ
Cena J.
Auburn, WA
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2017 Category: Service
Cena said the staff was quick and they were honest about what was going on.
This review was collected via phone interview by Customer Research Inc.

SW
Samuel W.
Seattle, WA
Oldsmobile Alero
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Samuel said the business' prices, quality of service, and customer service has improved immensely.
This review was collected via phone interview by Customer Research Inc.