Southwest Car Care Center

Can't say enough about the excellent service I received from the Meinen brothers, Mat and James. Needed emergency repair on my 2010 F150 the day after Christmas while visiting in the area. Tried the Ford dealership and one other service facility in the area without success. Mat and James welcomed me to their facility. Within minutes, Mat had the truck hooked up to a computer and diagnosed the problem. He explained the problem, how long it would take to repair, and the cost. While the repairs were being done, they would invite me into the service bay and show me what was being done to fix the problem. This is transparency seldom found in service facilities today. This gave me confidence that they knew how to fix the problem and that I was getting the right service at a fair price. After two days I had the truck back, hooked up to my travel trailer and headed north. If you live in the Houston area and need someone to perform regular service or major repairs, give Mat and James a try. If I lived there, I would be a regular customer, for sure.

good job There is a reason they have been in business for so long.

Excellence, honesty, integrity, and good service have been the trademark of Southwest Car Care for as long as I can remember. From father to sons, there has been no change in the quality of service over the years. That's the bottom line. GEORGE SCOTT - Longtime customer in Katy.

My car had a problem with shock system. Hard to diagnose. They had been replaced 13 months ago by Southwest. At this time, they replaced both and problem went away. under warranty so did not charge me anything. As should be, but does not often happen in life. some shops would have said "labor not under warranty", or "disposal not under warranty'. or made it difficult. but here was straight up.

Gives good sense of satisfaction that we are at the correct place.

Jack said he received quality service, the employees are competent people and the price was reasonable.

excellent !

We had family members who were visiting from out of town here for the holidays. Bob had an issue with his truck, and Southwest Car Care Center took them in when others were too busy to help him. Bob and Susan were extremely complimentary of the outstanding customer service that they received while there. They raved about how they were treated and how knowledgeable and fair that James and Matt were. As a result of their experience, we took our Subaru Outback in for servicing and experienced the same outstanding service. James took the time to explain recommended repairs. Both James and Matt are friendly and easy to talk with. We will definitely be using them for our future service needs .

Kathy said she loves this business. They are very honest. She said the staff is friendly. She has been with them for years and would highly recommend them to anyone who would ask.

When it comes to major repairs they have the knowledge and skill to do the job right the first time. Thanks I appreciate you. Owner of 2003 Mercury Marauder 160,000k and still running strong

Honest, informative, fair and friendly.

Thanks guys for the quick service.

Honesty, integrity and great work ethic.

Colder weather resulted in less easy starting of my car. Went to SW who quickly tested the battery and found it needed replacement. They quickly installed the new battery and got me back on the road within 1/2 hour. Great service.

Maria said they are honest and do good work

Greg said the business did everything he expected the job to be.