Reviews
Verified Customer
Blue Bell, PA
Honda Civic Cpe
Verified Customer
Great service, if only
Check in/out was smooth. Insp/Emission Service was prompt and price reasonable. Car smelled of cigarette smoke at pickup.
Recommended
Steve from Steve's Auto Care Inc responded on 11/02/2018
Thank you for your honest review! We appreciate it and will work to prevent our technicians from smoking near customer vehicles. If you have any questions please do not hesitate to call us.
KS
Kelly S.
Blue Bell, PA
Honda Civic Cpe
Verified Customer
Thank You Again, Steve!
My battery died. Barely half-an-hour after my call, Steve came out to my house to give me a jump, diagnosed what had happened and asked me to follow him to his garage for a repair. The whole event, from phone call to payment took around an hour total (maybe an hour and a quarter). Service was fast and friendly, as always.
Recommended
Steve from Steve's Auto Care Inc responded on 11/01/2018
Hi Kelly! Thank you for the review! We appreciate it! :)
EM
Erik M.
Harleysville, PA
Ford Fusion
Verified Customer
Erik said that he doesn't get ripped off there and the business is quick and good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Steve from Steve's Auto Care Inc responded on 11/01/2018
Hi Erik, Thanks for the review! :)
CH
Charles H.
Norristown, PA
Jeep Grand Cherokee
Verified Customer
Charles said the business was quick, super informative and they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Steve from Steve's Auto Care Inc responded on 10/26/2018
Thanks Charles, We appreciate it!
RH
Ron H.
Blue Bell, PA
Toyota Camry
Verified Customer
Great service over the years
I have had my vehicles serviced by Steve and his maintenance team for more than 20 years. It is because of their efficient and expert work that my vehicle, which is more than 12 years old, runs like new. Steve , when the service requires replacing a part , as happens with a 12 year old car, always contacts me before proceeding with the replacement work to let me know his recommendation and receive my approval. This is a major contributing factor in his excellent service.A service of the highest level,
Ron Hugel
Ron Hugel
Recommended
Steve from Steve's Auto Care Inc responded on 10/23/2018
Hi Ron! Thank you for the review! We appreciate It! :)
HA
Hassan A.
Norristown, PA
Honda Accord Sdn
Verified Customer
First time, Awesome experiance
Honest, Friendly,Communicate before doing and mandatory work in the car.
Recommended
Steve from Steve's Auto Care Inc responded on 10/20/2018
Hi Hassan, Thank you for the review! We appreciate it! :)
SK
Steven K.
Lansdale, PA
Mazda CX-5
Verified Customer
On-time
The service was performed on-time and promptly. The price is fair for the service and convenience.
Recommended
Steve from Steve's Auto Care Inc responded on 10/16/2018
Thank you Steve! We appreciate the review! :)
MA
Michael A.
Blue Bell, PA
Hyundai Santa Fe Sport
Verified Customer
Service
Fantastic Service
Recommended
Steve from Steve's Auto Care Inc responded on 10/11/2018
Hi Michael! Thanks for the review! Always appreciated! :)
Verified Customer
Blue Bell, PA
Toyota Sienna
Verified Customer
Expert Service
Courteous and friendly service. They do a great job and you can count on them for their honesty.
Recommended
Steve from Steve's Auto Care Inc responded on 10/08/2018
Thank you for the review! We appreciate it! :)
MW
Marianne W.
Blue Bell, PA
Pontiac G6
Verified Customer
Pleasure to deal with. Professional
Steve is exceptional - knowledgeable and personable. Trustworthy!
Recommended
Steve from Steve's Auto Care Inc responded on 10/08/2018
Hi Marianne, Thanks for the review! :)
GW
George (Sig) W.
Norristown, PA
MINI Cooper Hardtop
Verified Customer
Kindness and honesty
I just always trust Steve. He is the best.
Recommended
Steve from Steve's Auto Care Inc responded on 10/04/2018
Hi Sig! Thank you for the review! Always appreciated! :)
TK
Trishia K.
Norristown, PA
Chrysler Sebring
Verified Customer
Trishia said she received excellent customer service and she wouldn't take her vehicle anywhere else. The whole team is very special and are excellent mechanics. The business owner is honest, fair and goes above and beyond. He's wonderful to her, and she's so appreciative, so he deserves every accolade he gets.
Recommended
This review was collected via phone interview by Customer Research Inc.
MD
Michelle D.
Philadelphia, PA
Hyundai Accent
Verified Customer
Michelle said the business does good work and they are very prompt.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Bill C.
Norristown, PA
Toyota Camry
Verified Customer
Quick, efficient, cost-effective service
They are very responsive when you have a car issue. They schedule you timely and give appropriate, cost-effective service.
Recommended
Steve from Steve's Auto Care Inc responded on 09/19/2018
Hi Bill, Thank you for the review! We appreciate it! :)
JB
Jackie B.
Norristown, PA
Hyundai Genesis Coupe
Verified Customer
the staff
always professional and never hesitate to help with a problem - no matter how large or small - we are lucky to have such a competent group in our community
Recommended
Steve from Steve's Auto Care Inc responded on 09/13/2018
Hi Jackie! Thank you so much for the review! We appreciate it! :)
EP
Eileen P.
Blue Bell, PA
Hyundai Accent
Verified Customer
Eileen said this business is the best.
Recommended
This review was collected via phone interview by Customer Research Inc.
TM
Theresa M.
Eagleville, PA
Scion tC
Verified Customer
Prompt, Efficient and Trustworthy
I've been taking my car to Steve's Auto Care for at least a decade and would recommend them to anyone. The service is always prompt and efficient and I always get phone call outlining the exact work that needs to be done and how much it will cost. (That wasn't always the way for the year my new car was under warranty and I went to the dealership.) But even better and more importantly, I trust Steve's integrity. As a woman, sometimes people in the automobile-related business try to take advantage of what they assume to be your lack of knowledge. I no longer have to deal with that. At Steve's, the assessment of work needed is honest and the prices are always fair and reasonable. On top of that, he's a friendly, even-tempered guy and his staff is always polite.
Recommended
Steve from Steve's Auto Care Inc responded on 08/30/2018
Hi Theresa! Thank you so much for the review! always appreciated! :)
Verified Customer
Telford, PA
Mercedes-Benz SLK-Class
Verified Customer
Anti-Freeze Repair
I took an older Mercedes-Benz to have my tires rotated, my oil changed and my anti-freeze leak diagnosed/repaired. Steve was, by far, more knowledgable about what needed to be done to fix my vehicle than most other mechanics I've done business with. Better yet, Steve will speak to you directly, tell you exactly what needs to be done and how much it will cost to do the work. There's no beating around the bushes with Steve, what you see is what you get. I definitely plan on taking my vehicle to Steve's for future work and maintenance.
Recommended
Steve from Steve's Auto Care Inc responded on 08/29/2018
Hi! Thank you for the review! We appreciate it! :)
BV
Brent V.
Blue Bell, PA
Verified Customer
Brent said Steve is great.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Steve S.
Blue Bell, PA
Toyota Camry
Verified Customer
Another Great Experience at Steve's Auto Care
My 3rd car taken for inspection this summer. I trust the honesty, he finishes on time, he's friendly, and his pricing is fair. If there are other maintenance recommendations, he's not pushy, and in my experience does not "find" things so he can do unnecessary repairs. I'll be back.
Recommended
Steve from Steve's Auto Care Inc responded on 08/27/2018
Thank You Steve! :)