George (Sig) W. on 10/21/2017
"Sig Wilson"
Steve is not only very kind , he really cared about helping me and folowed through and did a great job. We will use his services for all five of our cars. Thank You. Sig Wilson
Vehicle:
MINI Cooper Hardtop
Service Date:
10/19/2017
Review Created:
10/21/2017 07:13 AM
Steve D., President at Steve's Auto Care Inc responded on 10/21/2017
Hi Sig! Thank you for your review! We appreciate it! :)
Thomas P. on 10/15/2017
"Honest and knowledgeable mechanic"
Steve is very knowlegable and very honest. If it needs fixing he'll fix it. If he doesn't think he can economically fix it he'll tell you were to take it. And we won't "fix" what isn't broken.
Vehicle:
Porsche Cayenne
Service Date:
10/12/2017
Review Created:
10/15/2017 06:15 AM
Steve D., President at Steve's Auto Care Inc responded on 10/16/2017
Hi Tom! Thank you for the review! We appreciate It! :)
Mary Ann H. on 10/13/2017
"Good service! Pleasant employees!"
Thanks
Vehicle:
Ford Fusion
Service Date:
10/11/2017
Review Created:
10/13/2017 09:31 AM
Steve D., President at Steve's Auto Care Inc responded on 10/13/2017
Hi Mary Ann! Thank you for the review! We appreciate it! :)
Albert D. on 10/09/2017
Albert said the staff always take good care of his vehicle.
Vehicle:
Toyota 4Runner
Category:
Service
Service Date:
10/03/2017
Review Created:
10/09/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 10/20/2017
Hi Albert! Thank you for the review! :)
Daniel C. on 10/04/2017
"Just the way Steve's conducts business. The professionalism, friendly atmosphere, and the technology employed with respect to making and reconfirming your appointment."
Outstanding service. I encourage everyone in the area of Steve's to consider his services versus your current auto repair provider.
Vehicle:
Honda Accord Sdn
Service Date:
10/02/2017
Review Created:
10/04/2017 04:59 AM
Steve D., President at Steve's Auto Care Inc responded on 10/04/2017
Hi Daniel! Thank you so much for the review! We appreciate it! :)
Christine (Julie) E. on 09/27/2017
"Fast and efficient "
They diagnose the problem correctly the first time.
Vehicle:
Honda Odyssey
Service Date:
09/25/2017
Review Created:
09/27/2017 02:26 PM
Steve D., President at Steve's Auto Care Inc responded on 09/27/2017
Hi Julie! Thank you for the review! :)
John (Jack) E. on 09/19/2017
"goos service and communication"
great
Vehicle:
Mercury Mountaineer
Service Date:
08/24/2017
Review Created:
09/19/2017 11:55 AM
Steve D., President at Steve's Auto Care Inc responded on 09/19/2017
Hi Jack! Thank you for the review! We appreciate it! :)
Tom L. on 09/10/2017
"Major repair"
Easy and honest conversation with Steve about what to do
Vehicle:
Lexus ES 350
Service Date:
09/07/2017
Review Created:
09/10/2017 05:25 AM
Steve D., President at Steve's Auto Care Inc responded on 09/18/2017
Hi Tom! Thank you for your review! We appreciate it! :)
Marie C. on 09/04/2017
"Service feedback"
Steve has been so accommodating. We had to have service scheduled on short notice on two occasions and he fit us in. Drop-off and pickup are simple, and quick and everyone has been nice.
Vehicle:
Toyota Prius
Service Date:
08/26/2017
Review Created:
09/04/2017 01:50 PM
Steve D., President at Steve's Auto Care Inc responded on 09/05/2017
Hi Marie! Thank you for the review! we appreciate it! :)
Betty R. on 08/25/2017
Betty said the business has good service.
Vehicle:
Chevrolet Malibu
Category:
Service
Service Date:
08/14/2017
Review Created:
08/25/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 09/05/2017
Hi Betty! Thanks for the review! :)
Francis K. on 08/24/2017
Francis said he was pleased with the good work this business did. They got it done the first time and he never has to return for follow-up work.
Vehicle:
Hyundai Accent
Category:
Service
Service Date:
08/22/2017
Review Created:
08/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 09/05/2017
Thanks Francis! Always a pleasure! :)
Jay C. on 08/23/2017
"A Competent, Professional and Reliable Automobile repair service."
Very pleased with the service Steve's Auto Care Inc. provides.
I had my ancient 95 Honda Odyssey towed to Steve's Auto care for a broken Alternator belt.- i asked Steve to also change the other (Serpentine) belt. They had the car ready that same evening. The repair cost was reasonable, $50 for parts (2 belts) and $100 for labor. After a few days i experienced an occasional squealing so i took it back. Steve informed me that new belts sometimes stretch after installation and may require adjustment.
Steve's capable mechanic John, made some adjustments in the tensioning while i waited and it was done in 15 minutes... No charge. It runs well now.
NOTE: One more experience - About year ago my other car (also ancient!) a 1993 BMW (with over 230,000 miles) had an intermittent and erratic 'No Start' problem. i thought it needed a new fuel pump. Steve, after an extensive computer analysis determined the fuel pump was fine but the Computer /ECU. was malfunctioning and needed to be replaced - Steve found a replacement ECU in a salvage yard, reprogrammed it for my car and replaced it.
The repair was time consuming (and expensive!) but the car has been running fine ever since. (touch wood).
I highly recommend Steve's Auto Care.
Jay C. Blue Bell PA.
I had my ancient 95 Honda Odyssey towed to Steve's Auto care for a broken Alternator belt.- i asked Steve to also change the other (Serpentine) belt. They had the car ready that same evening. The repair cost was reasonable, $50 for parts (2 belts) and $100 for labor. After a few days i experienced an occasional squealing so i took it back. Steve informed me that new belts sometimes stretch after installation and may require adjustment.
Steve's capable mechanic John, made some adjustments in the tensioning while i waited and it was done in 15 minutes... No charge. It runs well now.
NOTE: One more experience - About year ago my other car (also ancient!) a 1993 BMW (with over 230,000 miles) had an intermittent and erratic 'No Start' problem. i thought it needed a new fuel pump. Steve, after an extensive computer analysis determined the fuel pump was fine but the Computer /ECU. was malfunctioning and needed to be replaced - Steve found a replacement ECU in a salvage yard, reprogrammed it for my car and replaced it.
The repair was time consuming (and expensive!) but the car has been running fine ever since. (touch wood).
I highly recommend Steve's Auto Care.
Jay C. Blue Bell PA.
Vehicle:
Honda Odyssey
Service Date:
07/24/2017
Review Created:
08/23/2017 10:42 AM
Steve D., President at Steve's Auto Care Inc responded on 08/23/2017
Hi Jay! Thank you so much for your review! We really appreciate it! :)
Marion F. on 08/14/2017
Marion said her overall experience was excellent. They are good. They are always there for her when she has a problem.
Vehicle:
Saturn SL
Category:
Service
Service Date:
08/03/2017
Review Created:
08/14/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 09/18/2017
Thank you Marion! Always a pleasure! :)
Kirk S. on 08/10/2017
"Great first experience"
Took time to explain what the issue was with my vehicle and gave me options and recommendations on how to proceed with the repairs, giving me the feeling of honesty instead of the usual "you need all of this and all of these parts" you get from other shops that just care about profit and turnaround time.
Vehicle:
Dodge Pickup
Service Date:
08/09/2017
Review Created:
08/10/2017 08:31 PM
Steve D., President at Steve's Auto Care Inc responded on 08/11/2017
Hi Kirk! Thank you so much for the review! We appreciate it! :)
Dave C. on 07/30/2017
"SUV inspection, maintenance & repair"
Inspection time; able to get routine oil change etc. & also got A/C repaired as it was not working.
Vehicle:
Ford Explorer
Service Date:
07/27/2017
Review Created:
07/30/2017 10:44 AM
Steve D., President at Steve's Auto Care Inc responded on 07/31/2017
Thanks Dave! We appreciate it! :)
Janet S. on 07/28/2017
Janet said she's been visiting this business for many years. She has always been satisfied with everything they have done.
Vehicle:
Buick Century
Category:
Service
Service Date:
07/27/2017
Review Created:
07/28/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 07/31/2017
Thank You Janet! :)
Krishna S. on 07/27/2017
Krishna said this business is good and they have good customer service.
Vehicle:
Volvo S80
Category:
Service
Service Date:
07/03/2017
Review Created:
07/27/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 07/31/2017
Thank you Krishna! :)
Tammy K. on 07/26/2017
Tammy said this business is very helpful, and she likes them a lot. They do the work fast, and they are trustworthy.
Vehicle:
Nissan Maxima
Category:
Service
Service Date:
07/15/2017
Review Created:
07/26/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 07/28/2017
Hi Tammy! Thank you for your review! we appreciate it! :)
Phyllis W. on 07/25/2017
Phyllis said thus business was honest, professional, fair, and accurate.
Vehicle:
Chevrolet TrailBlazer
Category:
Service
Service Date:
07/14/2017
Review Created:
07/25/2017
This review was collected via phone interview by Customer Research Inc.
Steve D., President at Steve's Auto Care Inc responded on 07/27/2017
Thanks Phylis! Always a pleasure! :)
Mark R. on 07/22/2017
"Honest, decent mechanic!"
I have been a customer for years and have never had a complaint. Seevice is greatand people are friendly.
Vehicle:
Acura RDX
Service Date:
07/19/2017
Review Created:
07/22/2017 01:38 PM
Steve D., President at Steve's Auto Care Inc responded on 07/24/2017
Hi Mark! Thank you for the review! :)
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