Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

627 Reviews

98% Would Recommend
Latest Review about 1 hour ago

Reviews


AW
Alan W.
Suffolk, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Alan said the business is always very timely.
This review was collected via phone interview by Customer Research Inc.

LG
Lynn G.
Virginia
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Lynne said this business has always done good work on her vehicle and they are kind people.
This review was collected via phone interview by Customer Research Inc.

ML
MICHELE L.
Suffolk, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
They really listen!
When explaining the odd behavior of your vehicle, the service desk and sometimes a mechanic will really listen to you...they don't always depend on a diagnostic computer. I believe in the service team at Suffolk Alignment and feel their pricing is very fair.

DE
Donald E.
Suffolk, VA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Donald said the employees were straight up and told him everything he needed to know.
This review was collected via phone interview by Customer Research Inc.

SF
SUE F.
Suffolk, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
Runs like a new car. Thanks!
Runs like a new car Thanks!

RP
RICHARD P.
Franklin, VA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2018
Courteous atmosphere; reasonable rates.
No long waiting. Vehicles serviced according to appointment. Offers AAA discount. Friendly atmosphere. Would recommend a drink and snack machines on site for customers while waiting.

RB
RALPH and PAT COLLIER B.
Windsor, VA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Water pump replacement
Job was looked at promptly and fixed within 4 hours the next day

SB
Shirley B.
Suffolk, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Shirley said this business was easy to work with and did a good job.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
Virginia
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018 Category: Service
Patrick said the employees did a good job, but the prices were expensive.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Suffolk, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Stephen said the business did everything that was planned.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Suffolk, VA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
James said the employees were very helpful. He had no problems scheduling his appointment. The work went smoothly.
This review was collected via phone interview by Customer Research Inc.

CH
CHET H.
Suffolk, VA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
Easy car repair
Great job fixing my truck . The estimate was right on target , quick , easy and friendly .

BR
Bob R.
Suffolk, VA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Bob said the employees at the business were courteous and did what they said they would do. He appreciates them.
This review was collected via phone interview by Customer Research Inc.

CA
Craig A.
Suffolk, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Craig said the staff was very personable, and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ML
MICHELE L.
Suffolk, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Welcoming & Invested
We did not have an appointment but when our check engine light came on, I was told to bring it right in ...it turned out to be nothing but the service staff was very invested in making sure everything was OK. We greatly appreciate their attention to detail.

MH
Mike H.
Suffolk, VA
Saturn Outlook
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2018 Category: Service
Mike said he waited longer than he wanted to for the business to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

MD
MARTY and MICHAEL D.
Suffolk, VA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2018
repair and inspection
Always go to Suffolk Alignment; they are honest, fast, absolutely knowledgeable about what they are doing and glad to help!

JB
Jeremy B.
Suffolk, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Jeremy said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

FE
Floyd E.
Gates, NC
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Floyd said he has been going there for years and everything was great.
This review was collected via phone interview by Customer Research Inc.

CH
Chase H.
Suffolk, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Chase said the business provided quality service. The were able to perform the repairs he needed and were timely.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 627 in total