I’ve been going to Sullivan’s for over 20 years and have always found them to be honest. They will never suggest or perform work that you don’t need. Firefly, helpful, knowledgeable staff. Fair pricing, in an industry where things can seem overpriced at times. You can’t always get an appointment right away, they’re open M-F 8-5 right now, but I’ll take them over the dealer nearly all the time. We generally don’t need much in the way of repairs, and routine maintenance is often heavily incentivized at the dealer, but for anything more it’s a no brainer. My most recent visit to Sullivan’s came as the result of an unexpected problem with my wife’s car. They had me on my way quickly, and I was very satisfied. You’d be hard pressed to find a better independent repair facility. Bonus tip: they acquire, refurbish, and sell a variety of used vehicles.