Awesome! Glad we have pleased you with our level of service. We appreciate the opportunity to earn your business and that you are confortable and confident in our process. Thank you for your valued patronage and we look forward to assisting you with your future vehicle care needs.
Thank you for the kind words. It is our goal at Superior Auto Repair to provide great service, pricing and make sure our customers are informed throughout their service appointment. We appreciate your business and happy to be a part of your vehicle care team!
Best compliment any business can receive from is a customer is that we are trusted! Providing knowledge of services and vehicle needs are of utmost importance for customer peace of mind, shop credability and to earn your repeat business. Thank you for choosing us to be a part of your vehicle care team and we look forward to assisting you for your next service interval.
Pleased to have you return to Superior for your vehicle service. We miss Don as well but glad that you liked your interaction with Lori. Thank you for giving us another shot at earning your business. We look forward to seeing you for your next service interval.
It was nice to deal with an auto repair shop that took the time to explain to things.
Awesome! To us, communication is key and giving our customers all the information they need about the health and safety of their vehicle along with what maintenance is due during the current visit or in the near future. Thank you for choosing us to assist with your vehicles. We look forward to seeing you in the future during you next service interval.
We are so glad you found us and we earned your business with our shop atmosphere, staff, pricing and timeliness. Thank you for entrusting us with your Ford F-150 and we look forward to seeing you for the next service interval.
Awesome to hear that you felt well serviced and comfortable on your first visit to our shop. We appreciate the opportunity to earn your business and look forward to assisting with future vehicle care needs.
It is our pleasure to be a part of your vehicle care team for the last 3 years. We are humbled by the confidence you demonstrate with making return visits. Thank you for your loyal patronage.
So glad to hear that we have met your expectations for service. It is our pleasure to be a part of your vehicle care team. Thank you for your loyal patronage over the last 2 years. We look forward to seeing you for your next service interval.
Awesome! The team at Superior Auto Repair is proud to hear that we met/exceeded your service level expectations and that you enjoyed our facility. We appreciate the opportunity to earn your business and look forward to assisting with your future vehicle care needs.
Always a pleasure to have you visit the shop. Thank you for loyal and valued patronage for more than 10 years.
The staff of Superior Auto Repair is so glad you found us and gave us the opportunity to earn your business. It pleases us that we have met or exceeded your service level expectations. Thank you for your business and we look forward to assisting with your future vehicle care needs. We are here whenever you need us!
The team at Superior Auto Repair was saddened to read your feedback from the recent visit to our shop involving the AC system of your 2010 Ford Focus. It is never our intention to disappoint a customer especially one that has used our services for close to 2 years. However there are times that unintentionally a secondary part weakness will pop up after a major repair, like in this case with the AC repair completed in June where major components were replaced as dictated by the condition presented at that time. It is not standard practice to replace ALL AC system components when doing a repair, only those that have failed, as replacing everything would make the repair costs astronomical. But when working with a 10 year old vehicle with 171,000+ miles it is not surprising that once a system is repaired other components may fail because of age and miles as happened here with the possibility of other components failing in the future. In order to determine the cause for the AC not being as cold as it should, the technician needed to evaluate the system. Yes we did charge a fee to find the cause but it was only half of the norm to perform the evaluation/evacuate & recharge to follow the dye path. So even though you felt we did not provide any consideration, we actually did. We do hope that you will consider us for future vehicle needs and continue our relationship as part of your vehicle care team.
Kate, we're here for you no matter what you need, always. You're a part of our family.