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SureCritic / Tires Plus of Minot
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Tires Plus of Minot

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(246 Reviews)
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Score Details

5 stars
66%
4 stars
15%
3 stars
6%
2 stars
2%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(701) 837-1301
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
12:00 PM - 5:00 PM
* No Time Zone Provided
1301 20th Ave Sw Minot, ND 58701-6451
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Tires Plus of Minot's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(246 Reviews)
Write a Review
Recent Reviews
AB
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Angela B.
Bottineau, ND
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2018
Amazing customer service
We had a little situation and Sutton in Minot and Terry in Bismarck were amazing!! Customer service top notch!!!
Recommended
RP
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Romelito p.
Minot, ND
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/29/2018
Has Potential to be the best customer service businessservice in the tire business
Paying attention and listen carefully what's the customer wants to do as far as a spare tire or any tools that requires proper place to return the tools needed it's one way of helping a disabled customer for his limitation what they can do one way. Doing an extra mile helping they see that customer needs assistance simply was bypass and ignore and did not relay the message that leads to service failure my last very concerning an alarming I did not receive my original car key what I did receive a receipt a car lock for my wheels and my debit card I never seen my original key I went straight to the company service shuttle where I'm at the driver so I can return my rental car by the time I get back cleaning my car I've been told that the key was given to me so I went straight to the car rental company they help me search the key and unsuccessful I check my car so with the van company shuttle it was very unfortunate a su
Unsuccessful search the same staff that help me over the phone what's promise to not to worry the spare tire will be placed back on Trunk so keeping my trust and able to be comfortable that she will take care of thatmy height in the expectation because I love this place I'll be coming here when there's a problem totally wiped out trust Foundation that was built up over the years I'd be coming here because for me sometimes up little things that can be done accordingly I believe that was ignored because the will of not doing it that was already be set her mind because no big deal possible customer will not check if the requested service was done accordingly and found
Very alarming and I thing that I cannot take the original key.wasnt Return to me at all I would like to know if she's telling me the truth. She handed me the original key if you guys have something to support her statement based on your security camera if there's available installed help me track that key if the camera captured it all then my big apology I will be released before I left during closing time I gave the staff a Kudos a compliment that's what the an awesome team they have the service is great now this was before the fact I found that Mikey is missing because I came back from returning the car rental so I came back to Tire Plus to pick up my car that's the time I found out
Not Recommended
RH
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Robert H.
West Fargo, ND
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/16/2018
CAR Repair
When u take a car In for overheating and they sell you services like radiator flush when the electric fan is not working and the car still overheats that is wrong.They over charge for parts and service and do not always correct things
Not Recommended
TJ
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Troy J.
Grenora, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2018
Over priced
I wouldn’t go back. Charged me for balancing 4 tires when only 2 needed it. The other two were balanced when they were put on 100 miles ago. Charged way to much and couldn’t explain what it was for.
Not Recommended
JC
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Jason C.
Karlsruhe, ND
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2017
Poor customer service
DO NOT Get tires plus to change brakes on your vehicle or do any service work on your vehicles, my brakes fell of 400 miles after they worked on it, and my truck leaked oil and antifreeze after I got back from them working on it. You might be okay with getting tires from them, but they don't stand behind their work.
Not Recommended
JD
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J D.
Palmer, AK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2017
Rip off on parts
More than doubled the price of parts. Had the left ball joint done for 309. $. Their estimates were 644.94$ NO THANKS. Went elsewhere
Not Recommended
AF
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ALAN / KRISTY F.
Minot, ND
Ford F-250 Super Duty
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2017
verified customerVerified Customer
Horrible service and bad management of time.
I called in and asked if you had time to change fuel filters, tire rotation, oil change.
Trk has new style fuel filter only available at ford. They told me to have Trk their by 1pm. Told them the filter was only available at ford. They order the wrong one. Also told them that the cost of filter was $86.00 at ford. Actually on phone while their. After setting their from 12:30 pm to 5 pm and only getting fuel filter and tires rotated. Witch should only take 1.5 hrs max at the longest to have done. I told them to skip the oil change. Said they have nothing to do with oil department. But yet they line up the work for them. After canceling the oil do to being their 4.5 hrs already they brought me my bill. They charged me .8 hrs to change fuel filter witch is fair. But then they tried bending me over by charging me 100% mark up on filter. I lost it when I seen this. I have in the past brought all my vehicles their for service. Have had some minor and major issues with the service. I stopped going their about a year ago. Figured I would give them another try and haveing good service. Well I was wrong and unfortunately I won't be back their anytime soon.
Not Recommended
VK
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VIVIAN K.
Minot, ND
Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
verified customerVerified Customer
Vivian
Wonderful!
Recommended
LS
Lynn S.
Minot, ND
Pontiac Grand Prix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
verified customerVerified Customer
Category: Service
Spoke with Sue. She said this business was able to get her in right away.
Recommended
LN
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LUKE N.
Minot, ND
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
verified customerVerified Customer
Great service
Great job, fast service
Recommended
TJ
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TERRY, KENNETH, JULIE J.
Surrey, ND
Chevrolet Impala
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2017
verified customerVerified Customer
Poor communication
I set the appointment up the week before. Appointment was at 1:00. The tires were not even on site. Did not get there until around 3:30. The person knew the tires had to be ordered. She told me so. Smart thing would be to order and then set appointment up for the day after they get there. Once the tires were there -the service was very fast. Tires were on in 20 minutes. Not happy with either women.
Not Recommended
Jarid L. from Tires Plus of Minot responded on 06/16/2017 01:26 PM

Hello this is Kevin from Tires Plus. I would like to let you know that the tires you ordered through us were on order as of 7:35 June 9th  your work order was created at 7:17 June 9th. All of our deliveries are usually here by 1130 am the next day. We were unaware that the delivery company had added a new driver to this route on Monday June 12th.   The driver had gotten lost causing the delay in our tires being delivered. I apologize for the delay. We are looking for a back up to help rectify this from happening in the future. Thank you for your business and we look forward to your next visit at Tires Plus. 

Kevin Weber Store Manager

JS
Jodi S.
Minot, ND
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
verified customerVerified Customer
Category: Service
Jodi said the business is good, and she does not have any complaints.
Recommended
JL
Jon L.
Minot, ND
Cadillac Escalade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2017
verified customerVerified Customer
Category: Service
Jon said the business was timely.
Recommended
JR
Jackson R.
Minot, ND
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
verified customerVerified Customer
Category: Service
Jackson said this business did a good job. They had a nice area for his child to play.
Recommended
HA
Hilary A.
Minot, ND
Ford Bronco II
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
verified customerVerified Customer
Category: Service
Hilary said she was very happy that there were no problems or issues with the service.
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