Overview

Overall Rating 4.28/5Overall Rating 4.28/5Overall Rating 4.28/5Overall Rating 4.28/5rating 4.28

246 Reviews

87% Would Recommend
Latest Review 5 months ago

Reviews


AH
AARON H.
Washington, IA
Ford F-350 Super Duty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2017
Good customer service
Last alignment went awesome thanks the truck is driving great

KO
KAREN O.
Minot, ND
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017
The people are so nice there
They are help full when I'm in there and very nice people to talk too

TD
Tom D.
Minot, ND
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Tom said the business did a good job. They are always courteous, and they take good care of him.
This review was collected via phone interview by Customer Research Inc.

DR
Dorothy R.
Minot, ND
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Dorothy said this business did a good job providing service. She stated she thought the service was going to be more expensive, but it was not. She always takes her vehicles to them.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Minot, ND
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Andrew said this business has a great owner and great employees. They are super people and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

PH
Phoebe H.
Minot, ND
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Phoebe said she did not have an appointment, but this business got her in and out really fast.
This review was collected via phone interview by Customer Research Inc.

LR
LINDA/DAVID R.
Minot, ND
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017
Friendly people, Fast service, good workmanship!
Tires Plus has friendly employees, fast service, and good workmanship.

KH
Kamie H.
New Town, ND
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Kami said she had no problems at this business. They were fast and simple.
This review was collected via phone interview by Customer Research Inc.

DF
DEBBIE F.
Minot, ND
Toyota Camry
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/12/2017
Not sure anymore
I have three vehicles and have used Tires Plus for all oil changes. When one of the vehicles needed tires, I called tires plus and felt good about the service and recommendation I received since I know nothing about tires. Rcently had the Toyota in for repair. Apparently the wrong part was ordered. I then received a call stating they had straightened out the bent or broken piece on the vehicle and did I want to take the vehicle that way or order the new part and have them install it. I don't really understand why a part was ordered if it could have been fixed without it. I opted to have the part replaced so I could have warranty and because I want to be sure the vehicle is safe to drive. While the vehicle was at tires plus I called in four times to have someone take a look at the passenger-side tire to make sure it hadn't been damaged by the bent piece on the vehicle. All four times I was told someone would take a look and call me right back. The fifth time I complained and was finally informed that yes, this tire was bad as well. If I hadn't continued to ask, my granddaughter would be driving this car with a bad tire. I have boasted to many people about the service I've received at Tires Plus in the past. I will not be so quick to boast again. And I'really am not sure where I will do my oil changes, tire purchases, and service work in the future.

NN
Nathan N.
Minot, ND
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/09/2017 Category: Service
Nathan said his experience with the business was not great. He had an appointment at 12:00 PM to have a tire changed. He called at 4:00 PM, and they had not taken his vehicle in yet. They did not tell him why.
This review was collected via phone interview by Customer Research Inc.

TK
TIM K.
Minot, ND
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017
Excellent Service!
We switched out our snow tires and has some problems with the TPMS. The Manager, Kevin, went above and beyond to ensure the issue was resolved. He and the rest of the staff are the reason I would not go anywhere else for tires.

BS
Bert S.
Minot, ND
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017 Category: Service
Bert said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

BS
BOB S.
Minot, ND
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
Can we help you!!
When I stopped to make and appointment I was told I could get in right away. They made sure I was taken care of. I felt they wanted to provide a service and not just sell me service!1 Polite/Pleasing/Professional

AC
Angela C.
Minot, ND
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Angela said she was in and out of this business in less than an hour. She was happy with their time frame. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

AT
AL T.
Minot, ND
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
Great service!
I appreciate the quick diagnosis of my problem and the quick repair. LeRae did a terrific job getting the correct replacement wheel hub from Westlie.

LZ
LANNY Z.
Hazen, ND
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017
Quick
Efficient service

SB
SUSAN B.
Parshall, ND
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2017
Great customer service
Thanks for the great service. Your staff was friendly and smiling. Good job!

KB
Kevin B.
Minot, ND
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Kevin said the business was very helpful, friendly and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SW
Stephen W.
Surrey, ND
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Stephen said he recently had his snow tires removed and his regular tires put back on his vehicle. One of the lug nuts is missing from his vehicle. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CK
Casey K.
Minot, ND
RAM 2500 HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Casey said it was good service.
This review was collected via phone interview by Customer Research Inc.