I was mesmerized, shocked, ran over by an 18 wheeler. The makeup price on parts by Vic markup $83, $59 compared to the O Reilly ! : $30, $54. Their answer : this is how we stay in business
I got an answer for non mechanical mundane car owners : staying away from VIC Williams Tire & Auto, this is how we KEEP money in out pockets
Thanks for your imput. Our pricing for parts and labor is based on a formula that has allowed us to remain in business for many years and is a median range for our industry and location. We can only make reccomendations on what we see visually and with our test equipment so when we see an original 13 year old fuel filter and an oil change sitcker that is 17,000 miles out of range we have to mention it The powertrain control module also had 4 fault codes stored indicating both driveability and emission problems.
Congratulations on finding someone to take care of your car but you are right, we charge for any service, my technicians only make money if there is an invoice and no body i know is asked to work for free on their job.
The job done for him was what is known as a "canned job" which is a set price of 8/10's of an hour at $90.00 per hour which means if it's ten minutes or two hours it is the same price - this job also requires skill and or special tools not available to whoever did the same job before us. The assistance from him was not requested.
I apologize for the miscommunication on this vehicle and the wait time (which was 2 hours and 10 minutes from write up to invoice), the bad wheel bearing on the truck is on the left front which should be replaced before alignment. The design of the bearing on the Colorado/Canyon front wheel bearing requires an expensive part and is a labor intensive job which does make it pricey, with the oversize tires we didnt price the value line product which would save some money but may not have lasted. I dont know why we decided that it had a locking lug nut before we looked or why we forgot to replace the contents of the glove box after looking except that most of the custom wheel/tire packages like this have locks. At the time of arrival we did have a lot of cars waiting for service and the repair time was longer than normal but with the larger wheel/tires it always takes longer than the same vehicle with original fitted products. Again I am sorry for the long wait and embarassed that we disturbed the glove box, Thanks Vic Williams